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NYC Early Learning Project Parent Access Points


Washington Heights/Inwood Early Childhood Coalition. The Bushwick Child Care Network ... parents on their responsibility for their child's education and development. ... – PowerPoint PPT presentation

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Title: NYC Early Learning Project Parent Access Points

NYC Early Learning Project Parent Access Points
  • Presentation to
  • NYC Early Learning Council
  • January 21, 2003
  • Agenda for Children Tomorrow (ACT)
  • Eric Brettschneider, Director
  • Anthea McLaughlin, Deputy Director

ACTs Role
  • To understand
  • the needs of parents
  • where they go to get information
  • how they prefer to receive information
  • where they prefer to get information
  • ways to improve parent access to early learning
    information and resources at the community level

Neighborhood Selection
  • Related Activities that ELP can build upon
  • History of Successful Collaboration
  • Need underserved communities, immigrant
  • Leadership/Willingness by local providers to be
    actively engaged in the process
  • Readiness, including capacity, scope of existing
    resources to build upon, coordination potential
  • Community 1- Washington Heights/Inwood
  • Community 2- Bushwick

  • Partnering with informed Early Care and Education
  • Washington Heights/Inwood Early Childhood
  • The Bushwick Child Care Network
  • Conducting Focus Groups/Parent Dialogues
  • Convening 100 parents/service providers/caregivers
    /community members
  • Administering and Analyzing Parent Information
    Access Surveys
  • Collecting 400 surveys from parents/caregivers/co
    mmunity members

Key Information Collected
  • Ages of children
  • Current child care arrangements
  • Language preferences
  • Current and preferred information sources and
  • Preferred media for information
  • Barriers to accessing child care information
  • Other information caregivers would like to receive

Participants and Respondents
  • Focus Group respondents were demographically more
  • Parents
  • Child care providers
  • Teachers
  • Bushwick 60 participants
  • 90 parents
  • 10 professionals
  • Washington Heights/Inwood 30 participants
  • 50 parents
  • 50 professionals

Ages of Children
Survey Respondents
  • Washington Heights/Inwood has more children than
  • Washington Heights/Inwood
  • 16,559 under age 5 out of total population
  • Bushwick
  • 9,871 under age 5 out of 102,572

Keeping Track of New York Citys Children,
Citizens Committee for Children (2000)
Summary of Findings Current Child Care
  • Child care arrangements for survey respondents
    fell in the following categories
  • Head Start
  • Registered Family Child Care
  • Child Care Center
  • Relative or Friend
  • Focus Groups indicated a strong preference for
    Head Start programs.

Note Distribution of survey was selective and
disseminated by child care centers. Families who
use in-home care arrangements were not surveyed.
Language Preferences
  • In Washington Heights/Inwood, parents are most
    comfortable speaking and reading Spanish.
  • In Bushwick parents are comfortable speaking and
    reading both Spanish and English.
  • Focus Groups indicated that Parent Access
    Points need to be culturally relevant.
  • Someone who understands me and who can talk with
    me. Focus Group Participant

Current and Preferred Information Sources
  • Schools, Head Start Centers and Health Clinics
    were the most frequently used to get information.
  • Focus Groups indicated
  • Word of mouth is as reliable as place based
  • Parents felt the most uncomfortable getting
    information from
  • Emergency rooms
  • School district office
  • Banks
  • DMV
  • Unemployment Office
  • Public Assistance Office

Preferred Media for Info
  • Interpersonal contact is the preferred type of
    information exchange
  • Focus Groups indicated Parent Access Points must
    be staffed by
  • knowledgeable, qualified, well-connected,
    experienced, and bilingual staff
  • Staff must have the strong desire to work with
    parents and children

Barriers to Accessing Childcare Information
  • Competing demands and limited knowledge of where
    to find information
  • Focus Group Recommendation Information should
    be coordinated
  • They send you here, they send you there. Focus
    Group Participant

Other Information Caregivers Would Like to Receive
  • Afterschool information ranked the highest
  • Focus Groups Key Recommendation Parent Access
    Points need to address the whole family.

Additional Comments from Parents
  • Focus Groups and Surveys Confirmed
  • Desires for their children are the same for most
  • Parents place high value on the quality of the
    relationship between staff and their children.
  • Programs cannot separate the parent from the
  • Programs should educate parents on their
    responsibility for their childs education and
  • The space and the quality of services must be
  • Programs should focus on the strengths of
    families, not just their needs.
  • How the information is given is more important
    than the information itself.

Neighborhood Specific Priorities
  • Washington Heights/Inwood
  • Prenatal information and support are key.
  • I did not know where to turn when I was pregnant
    and when my child was born.
  • Immigration Services
  • Translation
  • Bushwick
  • Transportation
  • Within Bushwick, its difficult for me to get
    around. I cant get from the day care center to
    the library without relying on family. The
    resource center should be in a central location.
  • Special Education Services
  • Both Communities
  • Early Intervention Services
  • After school Programs and Recreational Activities
  • Adult Support and Educational Services
  • Responsive and Coordinated System of Care
    (housing, child welfare, etc.)

Essential Components of Parent Access Points
  • Parent Access Points must
  • Be convenient and accessible
  • Hire staff that are qualified, knowledgeable,
    well-connected, and culturally competent
  • Provide information that responds to the
    strengths as well as the needs of the family
  • Respond to the needs of the whole family

Next Steps
  • Convening Parents and Local Design Teams to
    Validate Findings
  • Concretize Vision and Location/Scope/Type of
    Access Point for communities
  • Coordinate with Local Planning Entities and ELP
  • Formulate Implementation Plan
  • Develop How-To Manual which documents findings
    and can be used as a tool to replicate the access
    points in other neighborhoods citywide

NYC Early Learning Project
Parent Access Points
  • Thank you