RECM 381 Part IV: Camps and Nonprofit Facility Management Whats different

1
RECM 381Part IV Camps and Nonprofit Facility
Management Whats different?
2
Integrating Program and Property

• Most camp organizations strive to create
  memorable places
  
• A memorable property is a seamless expression of
  an integrated organizational mission.
  
• The components of a memorable place are
• Program
• Property
• Both of which influence each other

3
Summer Camps
4
Integrating Program and Property

• How camps or centers create an effective
  environment for personal growth
  
• Isolated Temporary System Theory (ITS)
• William Duncan (Aurora University) and Charles
  Wallace (United Camps, Conferences and Retreats)
  
• Components
• Location requiring travel to camp or center
• Temporary residence
• Freedom from physical needs
• Food and housing furnished

5
Summer Camps
6
Integrating Program and Property

• Isolated Temporary System Theory (ITS)
• Components (continued)
• Sense of being at home
• Freedom from external time structures
• Freedom from roles
• Dress, social status, economic status, etc.
• Natural Beauty

7
Summer Camps
8
Integrating Program and Property

• Isolated Temporary System Theory (ITS)
• Benefits to participants
• Less distraction, ability to better focus on one
  predominate learning task
  
• Holistic learning environment
• Close working relationship between teacher and
  student (or camper and counselor)
  
• Intimate setting that promotes communication,
  trust, and a spirit of engagement
  
• Dramatically increased retention of learning

9
Summer Camps
10
Integrating Program and Property

• Isolated Temporary System Theory (ITS)
• Resident camps or centers can function as ideal
  ITS environments when they do the following
  
• Ensure that staff members understand the desired
  outcomes
  
• Ensure that staff are trained to tap the power of
  the ITS to deliver desired outcomes
  
• Provide physical space and equipment specifically
  tailored to enhance the experience
  

11
Summer Camps
12
Integrating Program and Property

• Putting it all together
• Mission, Values, People
• Integrate using
• Facilities
• Site
• Time
• Finances
• Records
• Risk management

13
Summer Camps
14
Integrating Program and Property

• Setting Priorities for Program and Property
• Good facilities an improved ability to offer
  good programs
  
• Facility management thus sets the stage for
  quality program delivery
  
• Program choice must maximize mission objectives
  and define organization
  
• Educate and grow your clients never entertain or
  babysit
  

15
Summer Camps
16
Integrating Program and Property

• Setting positive anticipation for campers
• Inform the camper of the pre-arrival work
• New floor, new cabin, new dining hall, new beach,
  etc.
  
• See our new dining hall floor
• Create a mental picture in the campers minds
  through pre-arrival communication
  
• Brochures, letters, emails
• Use maps, color photos to educate concerning
  locations of facilities, dining hall, residential
  cabins
  

17
Summer Camps
18
Integrating Program and Property

• Shape expectations of your camper
• Use maps, color photos to educate concerning
  locations of facilities, dining hall, residential
  cabins in promotional materials
  
• Welcoming or confirmation packets should contain
  detailed information
  
• Orientation tours reinforce printed information
• On-site information in cabins, dining hall,
  program locations remind and reinforce guidelines
  and rules
  

19
Summer Camps
20
Integrating Program and Property

• Never miss an opportunity to educate your camper
• Signage on site to protect
• Identifying hazards, poisonous plants, insects,
  predators
  
• Poison oak, ivy, sumac
• Snakes and spiders
• Bears, cougars, and wolves
• Dangerous threats or hazards
• Cliffs, falls, slippery slopes, stairs and
  ladders
  
• Use text and graphics when possible

21
Summer Camps
22
Integrating Program and Property

• Never miss an opportunity to educate your camper
• Signage on site to educate and interpret
• Tree and unusual plant species
• Oaks, hickories, pines, firs, pitcher plants
• Mammal tracks in stone or concrete
• Squirrels, rabbits, skunks, possums, raccoons,
  fox, coyotes
  
• Ecological facts
• Examples of riparian and wetland areas
• Dominant forest types

23
Summer Camps
24
Integrating Program and Property

• Never miss an opportunity to educate your camper
• Signage on site to reinforce policies and rules
• Dont waste water
• Turn out the lights when leaving your cabin
• Dispose of trash properly
• Wash your hands before meals
• Hang your towels up to dry
• Wear clean clothes every day
• Shower after swimming

25
Summer Camps
26
Integrating Program and Property

• Create positive attitudes toward site and
  facilities
  
• Align facilities with key natural vistas and
  panoramas
  
• Frame your visual images for the camper
• Integrate brand awareness through the use of
  logos or signature statements
  
• Train staff to reinforce brand, mission, and
  image
  
• What they wear, what they say, what they do

27
Summer Camps
28
Integrating Program and Property

• Create your memorable place
• Staff set the stage
• Programs reinforce goals
• Facility and natural setting frame the memory
• Your goal is to seek once-in-a-lifetime
  experiences that shape character and define who
  children become
  

29
Adios