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Title:

Instant Messaging

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1. Instant Messaging. Group 4. Ashish Gurung, Brandon Epp, Serim Afyonlu. 2. What Is Instant Messaging (IM)? A method of real time internet communication ... – PowerPoint PPT presentation

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Title: Instant Messaging


1
Instant Messaging
  • Group 4
  • Ashish Gurung, Brandon Epp, Serim Afyonlu

2
What Is Instant Messaging (IM)?
  • A method of real time internet communication
  • Between two or more users
  • Based on Typed Text
  • Private and / or Business
  • Over Standard Internet Protocol
  • Inexpensive

3
Relevance for Managers
  • Asset vs. Liability
  • Advantages vs. Disadvantages

4
Advantages
  • Rapid Communication
  • Multitasking
  • Features Profile Personalization
  • Increased Productivity
  • Cyberspace sharing

5
Disadvantages
  • Security Threat
  • Users often install software themselves
  • Supervision Problems
  • No Set Security Features
  • Compliance Issues
  • Personal Use Loss of Productivity
  • Loss of company information

6
Costs
  • Trade Off between Security and Price
  • Business IM Systems range from 120 - 1600
  • Servers
  • Users
  • Features

7
Examples of Products
8
THE FUTURE
  • Will Increase in Institutions
  • 37 of IM usage in 2004
  • Increased Security
  • Establishment in Infrastructures
  • Expansion among young users
  • Compatibility with other IM systems
  • Dependency on IM for Virtual Teams
  • Increased Solutions for Barriers
  • Will reduce the use of E-mails

9
Barriers to Adoption
  • Security Solutions
  • Ethical and Identity Issues
  • Conservative Managers
  • Personal vs. Company Data
  • Data Security

10
Conclusion
  • Usage of IM Depends on Manager
  • Many Advantages and Disadvantages
  • Proper use will increase productivity
  • Rapid internal external communication
  • Team 4 approves of IM if
  • Proper Security
  • Proper Usage
  • Resources

11
Further Links
  • Advice on IM
  • http//www.microsoft.com/smallbusiness/resources/t
    echnology/communications/10_tips_for_using_instant
    _messaging_for_business.mspx
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