Working to Raise the Bar in the Quality, Professionalism and Value of Integration Services

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Working to Raise the Bar in the Quality,
Professionalism and Value of Integration
Services
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(No Transcript)
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• CSIA Organization
• The CSIA is an organization dedicated to
• Driving the professionalism of the control system
  integration community
• Improving the business skills of the executive
  management team of the control system integrator
• Providing a unique forum for education and
  discussion of the business, marketing and
  technical issues of the control system integrator
• Encouraging the control system integrator to the
  next step becoming Certified

• CSIA Certification
• To become certified, the control system
  integrator must be in compliance with the CSIAs
  Best Practices and Benchmarks, a series of
  documents that define requirements for the
  express purpose of raising the image of the
  industry through a quality management system, and
  pass a third-party audit.
• CSIA certification assures customers that the
  company has a good quality management system in
  place.
• The control system integrator with an effective
  quality management system will typically meet
  customer expectations better than a control
  system that does not.
• Many organizations require their control system
  integrator suppliers to be certified.
• CSIA certification has proven to lead companies
  to better operators, improved performance,
  improved customer service ratings and improved
  profitability.

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Raising the Bar

• Independent third-party audit of 200 criteria
  that span all aspects of business performance.
• 43 General Management
• 32 Human Resources
• 28 Project Management
• 21 Quality Customer Service
• 38 Financial Management
• 32 Business Development (Contracts Risk)
• 6 Technical Management

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Standards Covered 1 of 2

• General Management
• Purpose, Strategic Objectives, Goals,
  Organizational Structure Facilities, Equipment,
  Computer System Management
• Human Resources
•   Administration, Recruiting, Employee
  Development, Retention
• Project Management
•   Project Planning, Methodologies, Design
  Standards, Project Quality, Documentation,
  Testing Implementation

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Standards Covered2 OF 2

• Quality Management
•   Leadership, Teamwork, Effective
  Communication Improvements
• Financial Management
• Measurements, Financial Planning, Billing,
  Credit, Purchasing, Expenses, Security Project
  Financial Reporting
• Business Development
•   Organization, Practices, Proposals,
  Negotiating Contracting
• Technical Management
• Infrastructure, standards, training, reuse

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Demand a Certified Integrator

• Better business, financial and general management
  systems
• Documented Quality Management Programs
• Proven Project Methodology
• Structured Technology Management Programs
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• Improved Client/Integrator Relations

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CSIA Value Proposition
CSIA is committed to the business development of
control system integration companies and their
implementation of best practices in order to
provide a healthy, low-risk channel for the
application of technology to our industrial
clients. Those who have achieved this standard
carry the CSIA Certified brand.