Training Needs Assessment Survey

1
Training Needs Assessment Survey

• RESULTS

Created by Central Mass EMS Corp Holden, MA
2
Percent of Ambulance Respondents by Service
Profile

• Level of Service
• ALS 57
• BLS 32
• Intermediate 11
• Service Ownership Type
• Municipal 79
• Private Non-Profit 13
• Private for Profit 15
• Total Ambulance Vehicles (All Classes)
• 1 to 6 91
• 7 to 10 2
• gt10 7

3
LEVEL of CONCERN

• Most Concerned with Relevance to Field Practice
  of
• Refresher Training (47)
• Initial Training (46)
• Continuing Education (40)

4
LEVEL of CONCERN

• Very Concerned with Instructor Quality/Course
  Management for
• Initial Training (38)
• Continuing Education (37)
• Refresher Training (34)
• Very Concerned with Course Availability for
• Continuing Education (31)
• Initial Training (30)

5
LEVEL of CONCERN

• Somewhat Concerned with
• Course Availability for Refresher Training (29)

6
Educational Needs for Service

• Greatest Needs
• Airway Management (57)
• Patient Assessment (52)
• Documentation (43)
• Knowledge of Protocols (39)
• Critical Thinking Skills (38)
• Professional Behavior (36)
• Legal Aspects Job Safety (35)
• Interpersonal Skills (33)

7
Educational Needs for Service

• Needed
• Management Development (41)
• ICS Knowledge (38)
• Defensive Driving (36)
• Point of Entry Resuscitation (35)
• Triage (33)
• Lifting Carrying Patients (30)
• Somewhat Needed
• Spine Immobilization (35)

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Needs for Inexperienced Providers

• Greatest Need
• Critical Thinking Skills (65)
• Patient Assessment (60)
• Defensive Driving (51)
• Legal Aspects (42)
• Job Safety Documentation (41)
• Knowledge of Protocols (40)
• Triage Professional Behavior (37)

9
Needs for Inexperienced Providers

• Needed
• Point of Entry (37)
• ICS Knowledge (36)
• Interpersonal Skills (34)
• Somewhat Needed
• Management Development (34)

10
Value of Tools for Training

• Greatest Value
• Funding (65)
• Qualified Instructors (53)
• Valued
• Learning Needs Assessment (45)
• Equipment, Supplies, A/V aids (42)
• Train-the-Trainer courses (38)
• Classroom Space (35)
• Online Training (34)

11
Value of Tools for Training

• Somewhat Valued
• Distance Learning (33)
• Least Valued
• Speakers Bureau (38)

12
Value of Tools Currently Used

• Greatest Value
• Service Based Combination of Instructor and
  Online Training (85)
• Service Based Didactic Instruction (45)
• Valued
• Training offered at Affiliated Hospital WITHOUT
  other services (52)
• Training offered at Affiliated Hospital WITH
  other services (48)
• Service Based AV Presentations (44)

13
Value of Tools Currently Used

• Somewhat Valued
• Speakers Bureau (45)

14
Value of Tools Currently Used

• Least Value
• Service Based Combination of AV and Online
  Training (41)
• Regional/National Conferences sponsored by
  professional organizations (40)
• Service Based Combination of AV and Online
  Training (39)
• Staff paid to attend programs offered at other
  facilities (34)

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Value of Tools Currently Used

• Least Value, continued
• Service Based Combination of AV and Instructor
  (33)
• Staff required to make own arrangements for
  education (32)
• Training is offered in cooperation with other
  services (29)

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Region II Comments

• 46 of 68 Services completed survey (roughly 68)
• 30 of 46 provided some comments (roughly 65)
• What does this mean?
• Comments reflect views of approximately 44 of
  services in Region II

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Region II CommentsLevel of Concern

• General
• Appropriateness of whats approved
• Approval process slow/info gets lost
• Cost
• Scheduling
• Continuing Education
• Pediatric, Psychiatric, Elderly, Protocol Updates
• Bi-Annual Physician Skill Review

18
Region II CommentsLevel of Concern

• Refresher
• Quality of material (x2)
• Too Rigid
• Require for low rather than high volume services
• Outdated
• Expand Con-Ed rather than Refresher

19
Region II CommentsService Educational Needs

• Use of Restraints
• Removing Helmets
• Medication Administration
• Bariatric Patients
• Documentation

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Region II Comments Tools

• Are the tools used adequate for meeting your
  training needs?
• YES 13
• No 12

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Region II Comments Tools

• Why Not?
• Cost concerns (3)
• Limited Quality Instructors/Courses
• Service Based Training gets stale/redundant
• Lack of EMS Training (Fire-Based focus)
• Limited Affiliated Hospital Involvement
• Trouble attracting participants
• More online options needed

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Region II Comments

• Would your service utilize other options for a
  nominal fee?
• YES/NO (fairly evenly divided)
• Yes, if cost effective
• No, we already pay enough!
• Maybe (some)
• Concerns regarding actual cost and quality

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Region II Comments

• Are costs an obstacle to meeting training needs?
• YES 12 (11 of which are Fire-Based services that
  bill for ambulance calls 1 of these services
  reported that training money is used for
  Fire-based training and EMTs seek out own EMS
  training at personal expense)
• NO 8
• Somewhat 5

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Region II Comments General

• Funding concerns (x3)
• State run/funded courses
• Automatic OEMS approval numbers issued each year
  for mandatory classes (e.g., OSHA, DNR/CC)
• Way of knowing which instructors courses are
  high quality
• More con-ed options
• WMD, ICS, Rapid Triage Training

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Region II Comments

• Require Diagnostic training/AP (x3)
• Require Field Experience as an EMT-B prior to
  attending Paramedic Training
• Stop approving Non-EMS content for continuing
  education hours
• Change Paramedic Refresher into 24 hr Basic, 12
  hr I-Add on 12 hr Paramedic
• Abandon refresher in favor of expanding con-ed

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Summary

• What conclusions can we draw from the results?
• What suggestions for improvement can we make
  based on the results?