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Completed Staff Work

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... Staff Work. Welcome. Jack Yoest. Adjunct Professor; Business, Management, Marketing ... 1. What is Completed Staff Work? 2. Will I get greater job security? ... – PowerPoint PPT presentation

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Title: Completed Staff Work


1
  • Completed Staff Work

Welcome Jack Yoest Adjunct Professor Business,
Management, Marketing JYoest_at_NVCC.edu
www.Yoest.com Follow me on Twitter _at_JackYoest
Please Sign In
2
Completed Staff Work
  • Why are we here?
  • 1. What is Completed Staff Work?
  • 2. Will I get greater job security?
  • 3. How do I manage my manager?

3
Completed Staff Work
  • Tale of two Wheelers
  • Earle and Elmer

4
Completed Staff Work
  • Elmer Wheeler was a senior salesman.
  • Wheeler Dealer
  • Earle Wheeler was a senior executive.
  • Top of His Profession

5
Completed Staff Work
  • An American Tragedy A Failure of CSW
  • November, 1965
  • Charles Cooper, a staffer
  • Earle Wheeler, his boss
  • The Big Boss

6
Completed Staff Work
  • Very Large Organization
  • Big Boss
  • Earle Robert
  • Charles Cooper Whiz Kids

7
Completed Staff Work
  • Earle vs Robert
  • Selling to The Big Boss

8
Completed Staff Work
  • The Big Boss buys Robert

  • Not Earle

9
Completed Staff Work
  • Roberts strategy failed.
  • Earles strategy ultimately implemented.
  • Robert admits he was wrong
  • ?

10
Completed Staff Work
  • Earle Wheeler, Chairman Joint Chiefs of Staff
  • Robert McNamara, SECDEF
  • Lyndon Johnson, President United States

11
Completed Staff Work
  • What was the problem?

12
Completed Staff Work
  • Earle Wheeler could not sell like
  • Elmer Wheeler

13
Completed Staff Work
  • Elmer Wheeler
  • Americas 1 Salesman
  • 1947

14
Completed Staff Work
  • Is it enough to have the right answer?

15
Completed Staff Work
  • Product Decision Memo
  • Price Political Capital
  • Place Messenger
  • 4. Promotion Sales Presentation

16
Last King of Scotland, Idi Amin,
President-for-Life of Uganda
17
Completed Staff Work
  • You didnt
  • persuade me

18
Completed Staff Work
  • Your Team
  • Your Self
  • Your Boss

19
Completed Staff Work
20
Completed Staff Work
21
Completed Staff Work
  • I agree with you,
  • I want to do it
  • now make me do it.
  • FDR

22
Completed Staff Work
  • 1. What is Completed Staff Work?
  • Defined
  • Decision memo
  • Signature ready

23
  • 1. What is Completed Staff Work?
  • Where the Boss takes action,
  • by getting

24
  • 1. What is Completed Staff Work?
  • A Recommendation,
  • from

25
  • 1. What is Completed Staff Work?
  • Researched Options
  • based from

26
  • 1. What is Completed Staff Work?
  • Well Defined Problem

27
  • 1. Deliver Completed Staff Work
  • Research
  • Options/Recommendations
  • Signature ready

28
Completed Staff Work
  • 1. What is Completed Staff Work?
  • Efficient faster, better, cheaper.

29
Completed Staff Work
  • 1.  FOR DECISION 
  • 2.  PURPOSE   
  • 3. OPTIONS
  • a. Option A
  • Pros
  • Cons 
  • 4.  BACKGROUND AND DISCUSSION   
  •      a.  BACKGROUND. 
  •      b.  FACTS.   
  • 5.  IMPACT 
  • 6.  COORDINATION 
  •     CONCUR/NONCONCUR___________DATE__________ 
  • 7.  RECOMMENDATION 
  • a. Option A
  • APPROVE _________
  • DISAPROVE _______
  • SEE ME ___________

30
  • 1. What is Completed Staff Work?
  • The staffer is an Individual Contributor

31
  • 1. What is Completed Staff Work?
  • Individual Contributors Report Card
  • Work Grade

32
  • 1. What is Completed Staff Work?
  • Your Managers Report Card
  • Work ___________ Grade

33
  • 1. What is Completed Staff Work?
  • Your Managers Report Card
  • Work Network Grade

34
Completed Staff Work
  • Report Cards
  • Individual Work Grade
  • Manager Work Network Grade

35
Completed Staff Work
  • 1. What is Completed Staff Work?
  • Happy Customers,
  • Happy Employees,
  • Happy Cash Flow.

36
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37
Completed Staff Work
  • 2. Will I have Greater Job security?
  • YES
  • Understand Your Boss
  • You were hired for your wisdom judgment.
  • And your integrity.

  • Trust.

38
Completed Staff Work
  • Sunshine Cleaning

39
Completed Staff Work
Business Lie vs Life Lie
40
Completed Staff Work
  • 2. Will I have Greater Job security?
  • a. Power as an employee.
  • Understand Your Boss
  • S/He wants discipline,
  • But its not what you think

41
Completed Staff Work
  • 2. Will I have Greater Job security?
  • a. Power as an employee.
  • Understand Your Boss
  • US Army definition of discipline.

42
  • 2. Will I have Greater Job security?
  • a. Power as an employee.
  • Understand Your Boss
  • S/He wants two things from staffers
  • Compliance
  • Initiative

43
Completed Staff Work
  • Will I have Greater Job security?
  • b. Put me in coach Ill take that job.
  • Understand the Commanders Intent
  • LBJ as story teller

44
  • Will I have Greater Job security?
  • b. Put me in coach Ill take that job.
  • Control what we do, and
  • When we do it.

45
Completed Staff Work
46
Completed Staff Work
47
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48
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49
Completed Staff Work
  • Will I have Greater Job security?
  • c. Boss not always right
  • but s/he must always be happy.
  • Your boss is your customer.

50
Completed Staff Work
51
http//fuffer.wordpress.com/page/3/
52
Completed Staff Work
  • 3. How Do I Manage My Manager?

53
Completed Staff Work
  • 3. How Do I Manage My Manager?
  • a. Child-teen-adult responsibility matrix.

54
Completed Staff Work
  • 3. How Do I Manage My Manager?
  • a. Child-teen-adult responsibility matrix.
  • Children Stop, Start, Shut-up
  • Your boss wants them to grow up,
  • or go away

55
  • 3. How Do I Manage My Manager?
  • a. Child-teen-adult responsibility matrix.
  • Children
  • Teens Suggest, Study, Support
  • Trust but verify.

56
  • 3. How Do I Manage My Manager?
  • a. Child-teen-adult responsibility matrix.
  • Children ? Teens ? Adult Symmetry
  • The Adult would do as the boss would do --
  • given enough time and talent.

57
Completed Staff Work
  • 3. How Do I Manage My Manager?
  • a. Child-teen-adult responsibility matrix.
  • Adult Symmetry
  • Teens Suggest, Study, Support
  • Children Stop, Start, Shut-up

58
Completed Staff Work
  • 3. How Do I Manage My Manager?
  • b. Managers greatest two fears.
  • First Fear
  • You will NOT do exactly as directed.
  • Second Fear

59
  • 3. How Do I Manage My Manager?
  • b. Managers greatest two fears.
  • Second Fear
  • You WILL do exactly as directed.

60
  • 3. How Do I Manage My Manager?
  • b. Managers greatest two fears.
  • Lets not make the boss nervous

61
Completed Staff Work
  • 3. How Do I Manage My Manager?
  • c. Selling to the boss.
  • Good
  • Bad

62
Completed Staff Work
  • Elmer Wheeler
  • Sell the Sizzle
  • Not the Steak

63
Completed Staff Work
  • Words and phrases and actions
  • that move a decision maker
  • to make a decision.

64
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • What to do if your boss
  • doesnt buy what youre selling?

65
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Rules of Engagement
  • Recommendation
  • Persuasion
  • Support

66
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Rules of Engagement
  • Support

67
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Support Your Boss and

68
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Bad Boss decision?
  • A bad plan properly executed is better than
  • A good plan poorly
    executed.

69
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Bad Boss decision?
  • Remember, You are a Professional

70
  • 3. How Do I Manage My Manager? c. Selling to the
    boss
  • Bad Boss decision?
  • Fix it, make it rightmake it work.
  • A football analogy.

71
Completed Staff Work
  • Summary
  • Relationships
  • Selling
  • Working
  • Empowering

72
Completed Staff Work
  • Please keep in touch,
  • JYoest_at_NVCC.edu www.Yoest.com
  • Follow me
    on Twitter

  • _at_JackYoest
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