Calcasieu Council on Aging Lake Charles Regional Ombudsman Charman Cruseturner, Ombudsman Coordinato

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Calcasieu Council on Aging Lake Charles
Regional OmbudsmanCharman Cruseturner, Ombudsman
CoordinatorTelephone 337-474-2583 or
800-223-5872 Email ccruseturner346_at_calcoa.org
Steppin Away from the Wall Lake Charles Nursing
Home Staffing Project Learning Session 2 April
10, 2008 Faculty Cathie Brady, Barbara Frank,
and Susan Wehry, MD cbrady01_at_snet.net
bfrank1020_at_aol.com swehrymd_at_verizon.net

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Thank you for your visitsWe heard from you

• Learned from each other last time some
  strategies worked
• Need help with recruitment, hiring, orientation
  and retention of new employees
• Younger workers
• Pay
• Income limits
• Supervision
• Low census have you thought of private rooms?
• Cant see whole picture when youre this close to
  the wall

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Focus for the day

• Tried and true ways to get new staff and keep
  them recruitment, hiring, orientation, and
  retention practices
• Spend smart use your current resources better
  to support staff retention
• Learning from each other

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Be an active learner

• We learn three ways
• Formal educational opportunities
• Our own experience
• The experiences of others sharing ideas
• Share shamelessly
• Your experience with Homework assignments
• Successful new practices you heard last time
• If you werent here last time, share a successful
  practice youve tried in last six months related
  to staff stability

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Why homework?

• Opportunity to try something new
• If you dont try anything new, nothing new will
  happen
• The more you put into this, the more youll get
  out of it
• Youre not alone

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Key Contacts

• Charman Cruseturner
• Cell 337-377-7937
• ccruseturner346_at_calcoa.org
• Wilma Marler
• Cell 318-481-2384
• wmarler_at_lhcr.org
• Jodi Guidry
• Cell 337-304-3689
• jguidry_at_lnha.org
• All materials available at
• www.lhcr.org