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70284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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RUS queries for users who match the new and old filter. msExchPoliciesIncluded attribute reset ... GALs are composed of several address lists ... – PowerPoint PPT presentation

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Title: 70284 MCSE Guide to Microsoft Exchange Server 2003 Administration


1
70-284 MCSE Guide to Microsoft Exchange Server
2003 Administration
  • Chapter Five
  • Managing Addresses

2
Objectives
  • Understand and create the different types of
    address lists that are used within Exchange
    Server 2003
  • Understand how recipient policies work
  • Describe how the Recipient Update Service works

3
Managing Addresses
  • Recipient represents a resource in Active
    Directory
  • Examples mailbox, public folder, Internet
    newsgroup
  • Global Address List (GAL) list of all messaging
    recipients
  • Custom address list groups recipients in GAL by
    attributes
  • Offline address list provides downloadable copy
    of address list(s)
  • Recipient Update Service (RUS) builds and
    maintains address lists

4
Address Lists
  • Reach of Global Address Lists (GALs)
  • List of recipients in Exchange Server 2003
    organization
  • List of users within a foreign system e.g. Lotus
    Notes
  • Requires a dedicated connector (Lotus Notes
    Connector)
  • Three components of internal GAL
  • Default address lists
  • Custom address lists
  • Offline address lists

5
Default Address Lists
  • Set up by default with the installation of
    Exchange Server
  • Organizes presentation of recipient information
  • Default address lists may be tailored to an
    organization

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7
Custom Address Lists
  • Custom Address Lists based on Active Directory
    attributes that can be queried
  • Examples location, department, teams
  • To create a custom address list
  • Define to whom the policy will be applied
  • Use a Find command to select/filter desired
    recipients
  • LDAP (Lightweight Directory Access Protocol)
    query
  • Three choices for restricting membership
  • By specific recipient types
  • By specific server or mailbox store
  • By criteria set in a custom LDAP filter

8
Custom Address Lists (continued)
  • Five ways to restrict membership in an address
    list
  • Users with an Exchange Mailbox
  • Users with external e-mail addresses
  • Groups
  • Contacts
  • Public folders
  • Three ways to limit membership based on storage
    location
  • Mailboxes on any server
  • Mailboxes on this server
  • Mailboxes in this mailbox store

9
Custom Address Lists (continued)
  • Create a custom query filter for granular control
  • Enables fine-tuning of membership list
  • Multiple filter rules are allowed
  • To create custom query filters
  • Define Active Directory field, condition, and
    search value
  • Filter rules use a logical AND to form an LDAP
    query
  • All conditions must be met for the recipient to
    be a list member
  • Identification process for eligible recipients
    compares the value in the Find Exchange
    Recipients dialog box to the value in Active
    Directory

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11
Activity 5-1 Creating a New Address List
  • Time Required 10 to 20 minutes
  • Objective Create a new address list for an
    Exchange Server 2003 organization
  • Description Create a new address list to
    identify the users within the city associated
    with each particular server

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14
Activity 5-2 Nesting Address Lists
  • Time Required 10 to 20 minutes
  • Objective Nest address lists within an existing
    address list
  • Description Create a nested address list under
    the country address list from previous activity

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16
Activity 5-3 Assigning Permissions to Address
Lists
  • Time Required 30 to 40 minutes
  • Objective Set the permissions on an address list
    so that recipients can see their own respective
    address list and the address lists of other users
  • Description Assign permissions so that only a
    select set of individuals can see it

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23
Activity 5-4 Change the Display Order of Names
Within the Global Address List
  • Time Required 10 to 20 minutes
  • Objective Change the display format for names
    within the GAL from Firstname Lastname format
    to Lastname, Firstname format
  • Description Configure Active Directory to change
    the display format of the display name within the
    GAL from Firstname Lastname to Lastname,
    Firstname format

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26
Activity 5-5 Configure Clients to Make Use of
Address List
  • Time Required 10 to 20 minutes
  • Objective Configure Outlook to make use of a
    custom address list
  • Description Configure Outlook to make use of the
    custom City Recipient List Address list that was
    created in previous activity

27
Offline Address Lists
  • Set of address lists in files created and stored
    on the offline address lists server
  • Default offline address list is
  • Created when Exchange 2003 server is installed
  • Based on the Default Global Address List
  • Multiple offline address lists may be created
  • Mailbox store is associated with offline address
    lists
  • Users with mailboxes on store may download list

28
Activity 5-6 Configuring an Offline Address List
  • Time Required 10 to 20 minutes
  • Objective Configure an offline address list on
    your server
  • Description Configure an offline address list
    that will be composed of the Default Global
    Address List and previously created custom
    address lists

29
Activity 5-7 Configuring Clients to Make Use Of
Offline Address Lists
  • Time Required 5 to 10 minutes
  • Objective Configure an Outlook client to make
    use of an offline address list
  • Description Configure your Outlook client to
    make use of offline address lists

30
Recipient Policies
  • Recipient policy collection of configuration
    settings applied to Exchange objects
  • Two types of recipient policies are available
  • Mailbox Manager
  • E-mail address
  • Recipient policies are applied with LDAP queries
  • Tasks performed by default recipient policy
  • Creates SMTP and X.400 addresses for all
    mail-enabled objects
  • Configures e-mail address for components (ccMail)

31
E-mail Address Recipient Policies
  • E-mail address recipient policies
  • Control e-mail address generation in organization
  • Used to establish new global default e-mail
    addresses
  • Multiple e-mail address recipient policies may be
    created
  • Filters allow for the selective application of
    policies

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34
Activity 5-8 Creating an E-mail Address
Recipient Policy
  • Time Required 10 to 20 minutes
  • Objective Create an e-mail address recipient
    policy to configure a primary address to
    represent your organization
  • Description Create an e-mail address recipient
    policy that will be used to stamp your users with
    the organization name

35
Activity 5-9 Creating Exceptions to E-mail
Address Recipient Policies
  • Time Required 5 to 10 minutes
  • Objective Exclude individuals from having e-mail
    address recipient policies applied to them
  • Description Modify a test user created on your
    server to exclude her from having e-mail address
    recipient policies applied to her

36
Mailbox Manager Recipient Policies
  • Mailbox Manager recipient policies
  • Tracks mailbox usage
  • Notifies users to cleanup messages
  • May perform cleanup by moving or deleting
    messages
  • Messages processed according to storage folder
  • Default triggers for Mailbox Manager processing
  • Items in folder longer than 30 days
  • Items larger than 1 MB

37
Mailbox Manager Recipient Policies (continued)
  • Four message processing options are available
  • Generate Report Only
  • Move to Deleted Items Folder
  • Move to System Cleanup Folders
  • Delete Immediately
  • Policies may be applied to all mailbox-enabled
    objects
  • Activating Mailbox Manager is a two-part process
  • Create and configure Mailbox Manager recipient
    policy
  • Specify when and how mailbox management occurs
  • Multiple Mailbox Manager policies may be created

38
Activity 5-10 Creating a Mailbox Manager Policy
  • Time Required 10 to 20 minutes
  • Objective Create a Mailbox Manager policy that
    will notify users when they should clean up their
    mailboxes
  • Description Creating a Mailbox Manager policy
    helps users to be aware that they need to clean
    up their mailboxes on occasion

39
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40
Recipient Update Service
  • Recipient Update Service (RUS)
  • Builds and maintains address lists
  • Creates and maintains Exchange Server 2003
    attribute values in Active Directory
  • RUS runs as a thread of the System Attendant
    Service
  • Two default RUS objects are created
  • RUS (Enterprise Configuration)
  • RUS (installation Active Directory domain)
  • An additional RUS is needed if the server has
    recipients

41
Recipient Update Service (continued)
  • RUS responsibilities
  • Automatic generation of SMTP addresses
  • Automatic generation of proxy addresses
  • Stamping proxyAddresses attribute on recipient
    objects in Active Directory
  • RUS searches for objects to update in three ways
  • Update only new and modified objects
  • Update all objects by initiating a Rebuild event
  • Update objects corresponding to specific
    recipient policy

42
Updating New and Modified Objects
  • Default RUS behavior includes updating new and
    modified objects each time it runs
  • Running frequency is once a minute
  • RUS tracks changes occurring on the domain
    controller
  • Three events that cause RUS to update recipient
    objects
  • New recipients
  • New address lists
  • Changes to existing address list

43
Activity 5-11 Scheduling E-mail Address
Recipient Policy Updates
  • Time Required 5 to 10 minutes
  • Objective Modify the schedule with which the RUS
    applies recipient policies
  • Description Configure the RUS to make
    modifications to e-mail addresses based on
    recipient policy changes

44
Updating All Objects
  • To update all objects, use the Rebuild option in
    Exchange System Manager
  • Sequence of events following the selection of
    Rebuild
  • Set msExchDoFullReplication attribute to true
  • RUS started by schedule of Update Now command
  • RUS looks at all objects in Active Directory
  • Rebuild process is completed
  • msExchDoFullReplication is set back to false

45
Updating Objects Corresponding to a Specific
Policy
  • Filter on policy causes the RUS to take modified
    action
  • Steps to altering a RUS default behavior
  • Modify filter on policy
  • RUS queries for users who match the new and old
    filter
  • msExchPoliciesIncluded attribute reset
  • Administrator uses Apply Now option to apply the
    policy
  • Three-step RUS decision process
  • RUS determines the recipient policy to apply to
    the object
  • RUS determines whether the recipient is new
  • RUS adds selected primary address of type (if
    needed)

46
Updating Objects Corresponding to a Specific
Policy (continued)
  • Conditions for the RUS to regenerate a primary
    address
  • Recipient policy has been applied
  • gatewayProxy attribute is populated
  • Conditions for adding secondary addresses
  • When recipient is new
  • Policy has already been applied
  • Be cautious if clearing the check box for a
    primary address
  • All addresses of that type are removed when the
    policy is applied

47
Summary
  • GALs are composed of several address lists
  • Default address lists are created when Exchange
    Server 2003 installed
  • Custom address lists are built on Active
    Directory attributes available for query
  • To create an address list, define to whom the
    policy will be applied
  • Select and filter recipients based on an LDAP
    query

48
Summary (continued)
  • Multiple ways to group recipients in an address
    list
  • GAL should be listed before other types of lists
  • Offline address list is created and stored on an
    offline address list server
  • Policy is collection of configuration settings
    applied to Exchange objects
  • Two types of policies are available in Exchange
    Server 2003

49
Summary (continued)
  • E-mail address recipient policies control e-mail
    address generation
  • Mailbox Manager tracks mailbox usage
  • Mailbox Manager recommends or performs cleanup
  • RUS builds and manages address lists
  • RUS creates and maintains Exchange Server 2003
    specific attribute values
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