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Managing Organizational Change and Development Chapter 18

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Failure to anchor change to the organizational culture. Organizational Behavior ... discuss these items. Why are ethics important in organizational development? ... – PowerPoint PPT presentation

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Title: Managing Organizational Change and Development Chapter 18


1
Managing Organizational Change and Development
Chapter 18
  • Its all about
  • CHANGE

2
Organizational Development
  • Managing change through power
  • Managing change through reason
  • Managing change through re-education

3
Organizational Development
  • Specific set of change interventions, skills,
    activities, tools, or techniques that are used to
    help people and organizations to be more
    effective.
  • Unlearn old behaviors and learn new ones
  • What is the difference between adaptive change,
    innovative change and radically innovative change?

4
Organizational Development
  • Why do change efforts fail?
  • Failure to establish a sense of urgency about the
    need for change
  • Failure to create a guiding coalition that is
    responsible for leading and managing the change
    process
  • Failure to establish a vision that guides change
    process
  • Failure to effectively communicate new vision
  • Failure to remove obstacles that prevent
    implementation of vision
  • Failure to plan for and create short-term wins
  • Declaration of victory too soon.
  • Failure to anchor change to the organizational
    culture

5
Learning Principles
  • Unfreeze old learning requires people who want
    to learn new ways to think and act. Deals with
    resistance to change. Some people accept the
    need for change and are receptive to experiences
    that will aid them in developing new skills.
    Others reject the need or play it down. Must
    determine where employees are
  • Active resistance ? Passive resistance ?
    Indifference ? Acceptance

6
Learning Principles
  • Movement to new learning requires training,
    demonstration, and empowerment.
  • Refreezing the learned behavior occurs through
    the application of reinforcement and feedback.
    Easier to achieve successful change through the
    use of positive rewards.

7
Change Agents
  • Brings a different perspective to the situation
    and challenges the status quo. The success of
    any change programs depends on the quality of the
    relationship between the change agent and key
    decision-makers.
  • External consultants
  • Internal recently appointed manager with the
    expectation that major change is necessary.

8
Managing OD
  • See figure 18.1
  • Forces for change continually act on the
    organization.
  • Need to know when change is needed and when it is
    not
  • Monitoring and evaluation requires feedback
    respond to the implementation as well as the
    forces for change
  • What are the factors that influence each aspect
    of the model? Be able to discuss these items
  • Why are ethics important in organizational
    development?
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