Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish pr

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Quality in the Swedish Business DatabaseThe
Quality Survey 2004Round TableBeijing
2004Swedish presentation, session 5, 18th
Round Table, Beijing October 21, 2004

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What is quality?

• The different users of the register have
  different view of what good quality is.

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What is quality?

• The different users of the register have
  different view of what good quality is.
• and the only thing they have in common is that..

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What is quality?

• The different users of the register have
  different view of what good quality is.
• and the only thing they have in common is that..
• non of them are satisfied with the quality

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Another fact is that.

• The Quality in the Business Register depend in
  big extent on the quality of the administrative
  sources

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Quality work!

• To have a good quality, you have to
• Have good knowledge of user needs

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Quality work!

• To have a good quality, you have to
• Have good knowledge of user needs
• Have good cooperation with the administrative
  sources

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Quality work!

• To have a good quality, you have to
• Have good knowledge of user needs
• Have good cooperation with the administrative
  sources
• Have a register maintenance with focus on the
  user needs (Quality)

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Quality work!

• To have a good quality, you have to
• Have good knowledge of user needs
• Have good cooperation with the administrative
  sources
• Have a register maintenance with focus on the
  user needs (Quality)
• You should be able to measure the quality and
  quality changes

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The Quality Concept in Statistics Sweden
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The Swedish Business Database

• Has a threefold purpose
• Public Register
• Frame for statistics
• Part of the Register system

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The Quality Concept in Statistics Sweden (1)

• Contents
• Statistical target characteristics
• Comprehensiveness (completeness)

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The Quality Concept in Statistics Sweden (2)

• Contents
• Accuracy
• Overall accuracy
• Sources of inaccuracy
• Presentation of accuracy measures

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The Quality Concept in Statistics Sweden (3)

• Contents
• Accuracy
• Timeliness
• Frequency
• Production time
• Punctuality

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The Quality Concept in Statistics Sweden (4)

• Contents
• Accuracy
• Timeliness
• Comparability and Coherence
• Comparability over times
• Comparability between domains
• Comparability with other statistics

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The Quality Concept in Statistics Sweden (5)

• Contents
• Accuracy
• Timeliness
• Comparability and Coherence
• Availability
• Dissemination forms
• Presentation
• Documentation
• Access to micro data
• Information service

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The Quality knowledge

• No knowledge about the quality component.

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The Quality knowledge

• No knowledge about the quality component.
• Vague knowledge about the presence of errors

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The Quality knowledge

• No knowledge about the quality component.
• Vague knowledge about the presence of errors
• Good descriptions of the processes, which make it
  possible to have a picture of the reliability

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The Quality knowledge

• No knowledge about the quality component.
• Vague knowledge about the presence of errors
• Good descriptions of the processes, which make it
  possible to have a picture of the reliability
• Vague quality indicators, which are based on
  remarks made by users.

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The Quality knowledge

• No knowledge about the quality component.
• Vague knowledge about the presence of errors
• Good descriptions of the processes, which make it
  possible to have a picture of the reliability
• Vague quality indicators, which are based on
  remarks made by users.
• Quantitative indicators on example coverage and
  corrections made

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The Quality knowledge

• No knowledge about the quality component.
• Vague knowledge about the presence of errors
• Good descriptions of the processes, which make it
  possible to have a picture of the reliability
• Vague quality indicators, which are based on
  remarks made by users.
• Quantitative indicators on example coverage and
  corrections made
• Estimated errors by means of systematic
  observations, evaluations etc.

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Construction of a quality survey

• Purpose
• Measure accuracy

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Construction of a quality survey

• Purpose Measure accuracy
• Method
• Sending out pre-printed information the
  enterprises were asked to correct and make
  complements
• The information was later on coded at Statistics
  Sweden

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Construction of a quality survey

• Purpose Measure accuracy
• Method
• Sending out pre-printed information the
  enterprises were asked to correct and make
  complements
• The information was later on coded at Statistics
  Sweden
• Pragmatic approach

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Construction of a quality survey

• Variables
• State of activity (Active or not)
• Name
• Postal address
• Address of location
• Telephone
• Fax
• E-mail
• Number of Employees (Interval)
• Activity code (SNI2002, which are on 4-digit
  level corresponding with NACE rev1.1)

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Construction of the sample

• Sample
• 1985 Local Units
• 7 groups of activity (SNI)
• 3 Size-classes (employees)
• A and B not included

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Construction of the sample

• Sample
• 1985 Local Units
• 7 groups of activity (SNI)
• 3 Size-classes (employees)
• Response rate 81, which gave
• Confident Interval on ca /- 1,5 Percentage units
  if the answer was 95

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Result of the Quality Survey

• State of activity (98.7)
• Activity code (95 incl. No code 87)
• Size-class (94)
• Postal Address (94)
• Location Address (91 incl. No information 87)
• Phone number (81 incl. No number 69)

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Evaluation of the method

• A cost efficient method

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Evaluation of the method

• A cost efficient method
• Reliability
• High reliability of the result on the contact
  variable (and size-class)
• It could be questioned if the method was good
  enough for measure the quality on the activity
  code

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Comparison with other results

• Service statistics

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Comparison with other results

• Service statistics
• 63.3, Travel agencies etc, (12,8 vs.
  1.8)
• 70, excl. 70.3, Real estate, (3.3 vs.
  2.8)
• 93, Other services,
  (3.9 vs. 1.0)

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Comparison with other results

• Service statistics
• 63.3, Travel agencies etc, (12,8 vs.
  1.8)
• 70, excl. 70.3, Real estate, (3.3 vs.
  2.8)
• 93, Other services,
  (3.9 vs. 1.0)
• Occupation Register

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Comparison with other results

• Service statistics
• 63.3, Travel agencies etc, (12,8 vs.
  1.8)
• 70, excl. 70.3, Real estate, (3.3 vs.
  2.8)
• 93, Other services,
  (3.9 vs. 1.0)
• Occupation Register
• A,B and F, Agriculture fishing and construction,
  (12 vs. 5.6)

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Future quality work

• More contacts with both users and the sources
• Implement of short term and annual quality
  indicators
• Making the Business Database quality survey to a
  annual survey
• Making an annual publication based on Statistics
  Swedens quality concept

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Number of LEGAL Units in the Swedish Business
Register 1990-2000

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Percent of enterprises and employees in size
class of employees

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From the VAT-register it can be read

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Number of active units in the Swedish Business
Register

• Legal units more than 800.000
• 27 Limited enterprises
• 57 Sole proprietorships
• 0,2 public sector
• 16 other legal forms
• Local units more than 900.000
• 28 Limited enterprises
• 52 Sole proprietorships
• 5 public sector
• 15 other legal forms

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Comparability over time (1)

• Size-classes

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Comparability over time (2)

• Activity code

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Comprehensiveness (1)

• LU with Activity code

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Comprehensiveness (2)

• LU with Phone Number

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Comprehensiveness (3)

• LU with Location Address

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Cake index
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