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Crafting the Message: An Exploration of Strategy, Language and Labels Related to Engaging the Public

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Title: Crafting the Message: An Exploration of Strategy, Language and Labels Related to Engaging the Public


1
Crafting the MessageAn Exploration of
Strategy, Language and Labels Related to Engaging
the Public in Support of Kinship
CareGenerations UnitedApril 2005
2
Objective
  • To use professional creative talent and
    qualitative research expertise to help develop a
    message that could engage the public in support
    of grandparents and other relatives raising
    children

3
Approach
  • Brainstorming Among Experts
  • Development of Messaging Framework
  • Creation of language, labels and probes
  • Qualitative research
  • Synthesis and analysis

4
  • Message/Stimuli Development

5
Probes/Arguments
  • Themes tested
  • In support of the child
  • Keeping the family together
  • In support of grandparents/relatives (the
    caregiver)
  • Impact on society
  • Directly confronting stereotypes

Rational Premise/Argument Negative


6
Probes Tested
  • In Support of the Child
  • No matter why parents can no longer take care of
    their children death, divorce, neglect, abuse,
    or poverty it never, ever is the fault of the
    child.
  • There are over 6 million children living in homes
    of grandparents or other relatives. We cannot
    turn our backs on these kids.
  • There are over 2 million children being raised
    solely by their grandparents or other relatives,
    with no parent being present. We cannot turn our
    backs on them.
  • If whats best for the child is to be raised by
    a grandparent or other relative we need to do all
    we can to make sure that happens.
  • Its usually less traumatic for a child who has
    lost his/her parents to be raised by responsible
    relatives than to be thrown into the foster care
    system.
  • A child who was being raised by his grandmother
    was quoted as saying, One day, I will take care
    of my grandma.
  • Nobody can heal the pain of a child who has
    lost his or her parents better than a loving,
    responsible grandparent or relative.
  • When we support a grandparent who is raising a
    grandchild, the person we are really supporting
    is the child.
  • Every child deserves a safe and stable home. When
    that home cant be supplied by the parents it
    often is a responsible relative who steps-in.
  • Children deserve loving, caring people to raise
    them. Often those people tend to be grandparents
    or other relatives.
  • All too often when children are raised by a
    foster family they age out of that family.
    However, when responsible relatives raise
    children, theyll always have a family.

7
Probes Tested
  • In Support of the Grandparent/Relative
  • Most of us would agree with the need to take care
    of children who have lost their parents.
    Shouldnt that care include supporting
    responsible relatives who step in to raise these
    children?
  • There are over 2 million children being raised
    solely by their grandparents or other relatives,
    with no parent being present. They are trying to
    keep the family together and they deserve our
    help and support.
  • The legal system is often too slow in giving
    appropriate, loving relatives the ability to care
    for kids whose parents cannot raise them,
    resulting in a denial of all kinds of services
    from health care to housing to education.
  • Grandparents and other relatives who step in to
    raise children when the need arises need our
    support and deserve our respect.
  • When parents are no longer able to be there for
    any reason it is often a relative who willingly
    stands-up and stands-in.
  • Grandparents who step-in to raise their
    grandchildren are often left without any
    resources for their own retirement.
  • A relative who steps-in to raise a child most
    often does so not only out of obligation, but
    because they truly know and love that child.
  • Right in your own community there are neighbors
    struggling to raise children whose parents for
    one reason or another are unable to do so.
  • A relative who steps in to raise a child is
    giving that child a second chance.
  • Children left without parents are in grief and
    they hurt. A relative, who steps in to ease that
    pain, deserves our support.
  • A Grandmother who raised her own grandchildren
    was quoted as saying, As long as these children
    live with me, they will never be a number.

8
Probes Tested
  • Keeping the Family Together
  • All things being equal, it is always preferable
    to have a child remain with his or her own
    family.
  • There is little sadder than children who are
    bounced around from family to family.
  • Foster parents are, for the most part, performing
    a wonderful service, but if at all possible, the
    first attempt should be to try to keep children
    without parents in the family.
  • Foster care should be a last resort. All attempts
    should first be made to place children in homes
    of caring relatives.
  • When a child loses her parents she needs a
    loving, responsible caregiver to step in. When
    that caregiver is a relative, all the better.
  • Responsible relatives should be the first choice
    of caregivers for children whose parents can no
    longer take care of them.
  • Family taking care of family is natural, and is
    almost always preferable to foster care.
  • With a little boost and understanding we can help
    families stay together.
  • Having loving, responsible relatives step in to
    take care of children whose parents can no longer
    do so may be plan B, but sometimes plan B is the
    best option.
  • Grandparents and other relatives can keep kids
    out of the foster care system.
  • Keeping siblings and families together when
    something happens to the parents should be a
    major priority.
  • When children lose their parents the first
    priority should be to try to keep the family
    together.
  • Sure a child should be placed in a foster family
    if no relative is ready, willing and able to
    assume the responsibility. But if such a relative
    does exist, that would be preferable.
  • There is truth in, blood is thicker than water.

9
Probes Tested
  • Impact on Society
  • It not only may be better for children to be
    raised in relative-headed homes, it is better for
    the economy, as well. By raising their children,
    themselves, grandparents and other caregiver
    relatives save taxpayers over 6.5 billion each
    year.
  • Children who are raised by relatives tend to
    become more productive citizens than children who
    are raised in foster homes.

10
Probes Tested
  • Directly Confronting Stereotypes
  • If we keep believing that the apple doesnt fall
    far from the tree, were going to end up with a
    lot of bad apples.
  • When a child loses his or her parents the pain is
    overwhelming. Being placed in the care of a
    loving, caring relative is probably the best way
    to start the healing process.
  • Rather than being placed in foster care, its
    almost always better when children who lost their
    parents are raised by loving, responsible
    relatives.
  • Sometimes wed like to just write off
    irresponsible, abusive or bad parents but does
    that mean we should write off their children?
  • Its time we stop focusing so much on the sins of
    the parents and start putting some of that energy
    on the health and welfare of their children.
  • Any one of us grandparent, uncle, aunt, cousin,
    sister, brother - could be unexpectedly
    confronted one day with the awesome
    responsibility of becoming the caregiver to a
    child.
  • You cant assume that people who had problems
    raising their own children will have the same
    difficulties if they are called upon to raise
    their childrens children.
  • Sometimes parents who had trouble raising their
    own children do a far better job if they are
    called upon to raise their grandchildren.
  • Problem
  • Child A lost her parents when they became
    hopelessly addicted. Child B lost her parents
    when they died in an accident.
  • Is Child As need greater than, less than or
    equal to child B?
  • Most Grandparents and other relatives raising
    children are doing a good job holding families
    together.

11
Probes Tested
  • Arguments Against Kinship Care
  • Bad parenting runs in families and so when a
    child loses his parents it is best to remove him
    or her from that family.
  • If a parent cant raise their own kids, thats
    their problem, not ours. They should not have had
    them in the first place.
  • Grandparents that are forced to raise their own
    grandchildren might have it tough, but its not
    our responsibility to help support them. Our tax
    money can go just so far.
  • If a parent didnt do a good job raising their
    own children, why would we think they would do
    differently with their grandchildren?
  • Parents of children who grew up to be drug
    addicts are obviously not fit to raise the
    children of these children.
  • Sometimes grandparents end up raising their
    grandchildren because they didnt do such a good
    job with their children to begin with.
  • Sometimes grandparents end up repeating the same
    mistakes with grandchildren that they did with
    their own children.
  • If a grandparent cannot afford to raise their
    grandchildren properly, then the grandchildren
    should be placed in foster homes.
  • The apple doesnt fall far from the tree.

12
Fund Names Tested
  • Subsidized Guardianship 
  • Remaining-Family Fund
  • Remaining Family Care
  • Remaining Family Support
  • Continuing Family Care
  • Keeping Family Together Fund
  • New Family Fund
  • Newfound Family Fund
  • Family Goal-Keeper Fund
  • Sustaining Family Fund
  • Caring Expenses Fund
  • Caring Support
  • Living Expenses
  • Living Support
  • Caring Costs
  • Kin Care
  • Kinder Care
  • Family Circle Support

In-Family Guardian Subsidy Keeper Care Family
Keeper Care House Hold Care House Holder
Care Family Guardian Fund Family Caregiver
Fund Family Guardian Assistance Family
Preservation Support Family Continuation
Care Family Emergency Care Family Crisis
Fund Family Emergency Support Family Emergency
Fund Step-in Parent Assistance Keeping-the-Family
Fund Stay-Put Care
13
Guardian Labels Tested
Resource families Second chance families New
families Grandparent families Relatives as
parents Kin of choice Grand families Multi-generat
ional families Grand Parents Homemakers Home-Bui
lders Stand-in Parents Kin Parents
  • Stand-Up Grandparent/Uncle/Aunt
  • Step-in parents
  • Family re-union
  • Forever families
  • Unity families
  • Stand by families
  • Living inheritance
  • Families raising families
  • Stay together families
  • Family keepers
  • Home keepers
  • Family holders
  • Kinship caregivers
  • Support families

14
Focus Group Sessions
  • Grandparents/aunts/uncles raising children
  • General public females and males 50
  • New Orleans and NYC
  • Five groups in all

15
Research Process
  • Issues on their minds
  • Reactions to basic premise
  • Reactions to Motivational Probes
  • Reactions to labels for the caregivers/families
  • Reactions to labels for the subsidy
  • Exploring counter-arguments
  • First individual, and then group response

16
FINDINGS
  • I. Attitudes towards Issues
  • General Public
  • Grandparents and Other Relatives
  • II. Reactions to Concepts and Language

17
General Public Whats On the Radar Screen
  • When asked about issues facing America today,
    folks in New Orleans focused on concerns about a
    disintegrating culture, and its effect on the
    next generation
  • The morals of today whats on TV, kids getting
    a wrong impression at such a young age.
  • Trying to keep my children on track.
  • No regard for authority.
  • The role models out there drugs are my biggest
    concern.
  • We have to go back to family.

18
New Yorkers Worry About Money
  • The economy
  • Will it ever be as strong as it was?
  • The quality of life is not as good as it was.
  • Will my 22 year-old find a job?
  • You cant buy a house today.
  • Healthcare/Medicare/Socialized medicine
  • Most people cant afford medical insurance.
  • Social Security
  • Oil prices
  • Taxes

19
Our Issue Not Top-of-Mind
  • While most expressed awareness of and concerns
    about the issues facing America today, no one in
    the general public groups brought up the specific
    issue of children being raised by relatives until
    prompted
  • While many are worried about the future of
    children today, this particular issue is just not
    top-of-mind for them

20
Reactions to the Basic Premise
  • Interestingly, individual gut reactions to the
    basic premise, while mixed, did not revolve
    around apple doesnt fall far... resistance
  • In fact, when there was resistance, it related
    more to assumptions about the parents versus a
    multi-generational cycle of failure
  • Fueled by the phrasing of the original statement,
    unable or unwilling...
  • Grandparents and other relatives were largely
    exempt from any criticism

21
Children Without ParentsIts a Reality
  • When prompted with the basic premise, many
    readily acknowledged the problem and were aware
    that in most situations, these relatives are
    rescuing children from very unfortunate
    circumstances
  • A lot are raising the children some of its
    drugs whos gonna take care of them but the
    grandparent?
  • Unfortunately I think this is a reality today.
  • Without the grandparents theyd be out on the
    street suffering.
  • I have empathy. Its so important to give a
    child a foundation to grow on and a stable
    environment.
  • We sometimes idealize the previous
    generationtheres a lot of different ways to
    live. Ive seen kids grow up with a grandparents
    whos very special and Ive seen it work very
    well.
  • Most grandparents end up with the children
    because the parents are addicted to drugs.

22
Whos to Blame? The Parents!
  • On the other hand, many do blame selfish or
    money-obsessed parents for this predicament...
  • Pressures, either economic or otherwise - the
    parents make the decision to disengage.
  • There is a lot of divorce so the grandparents
    are coming in to help.
  • Its a function of the Womens Movement they
    wanted careers and a family- they wanted
    everything and its caused tremendous problems in
    the family unit.

23
Is it really an increasing problem?
  • And there are a select few who are doubtful its
    a growing issue
  • Not true I dont feel like theres more now
    than there was beforebut I feel like
    grandparents are playing a big role in childrens
    lives
  • I wonder if it really is an increasing problem.

24
In the final analysis...
  • Yet, upon reflection, many soften their
    perspective, and their concern turns to the
    innocence of the child and the moral strength and
    sacrifice of the grandparents
  • They dont have orphanages anymore its more
    left up to family.
  • I wouldnt turn my back on them.
  • The grandparents are more solid theyve
    learned whats right and wrong theyre wiser.
  • They have old-fashioned values.
  • Its very stressful for them.

25
  • The Grandparents, Aunts and Uncles Speak

26
A Sense of Duty
  • Mostly, these grandparents and other relatives
    exhibited a very strong sense of duty and
    familial responsibility...
  • As adults theyre thanking us profusely for
    changing their lives. Its just the Christian
    thing to do. Somebody did it for me, now its my
    turn to serve.
  • Its a choice to be involved or not. I want them
    to know Ill always be there for them.
  • Need to make sure they know theyre loved its
    part of being a grandparent.
  • Its the grandparents responsibility.
  • Thats what family is for. Im thankful I can do
    it.
  • Children deserve loving, caring people to raise
    them. Love makes the world go round.
  • Its about taking care of your own.

27
Somebody Has to Do It
  • Sometimes there are relatives who dont wanna
    get involved in taking care of any more kids.
  • When my kids were removed from my care, they
    were gonna be separated, I thank god my sister
    intervened and she ended up with both of them.
    Theres no words to describe to my sister what
    she did all those years to help me.

28
The Challenges we Face
  • Grandparents expressed the many challenges that
    come with the responsibility of raising a child
  • Sometimes you might resent it, but its your
    child.
  • Parental interference
  • Im almost 65 years old, its rough, its a
    fight to not resent having to it.
  • My freedom is cut off.
  • You dont have a choice.
  • Hes still your grandchild so you have to do
    whatever you can as best is possible to help
    him.
  • Its hard to be an instant parent but I didnt
    have a choice rather than see her get lost in
    the system, I took her in.
  • Sometimes theres no quality time for myself.
  • They need clothing, they love to eat.
  • We can be hungry but we still have the family
    together family is everything.
  • The cycles got to be broken somewhere.

29
But Its Worth It
  • In the end, however, theyll accept the
    sacrifices, as opposed to sending the kids into
    foster care
  • Foster care is never an option.
  • Theres always that bind with family, theres no
    bond with foster care.
  • They do get lost in there.
  • It was either me taking them or them going into
    the system.
  • Give them real love that comes out of the heart
    not because theyre getting paid for something.
  • It was easier for them to adjust with me because
    Im there grandmother.
  • There is a great deal of interest in joining a
    local group with other grandparents
  • You can learn from other people because each
    child has their own personality and development.

30
  • 360 Probes Research

31
In Support of the Child
  • The overriding theme throughout this research,
    and the one that resonated most with the general
    public and grandparents, was to support the child
    and to never blame the child
  • The child didnt ask to be brought into this
    world.
  • A childs life is at stake.
  • Often the things of the parents are thrown up in
    the kids faces its not their fault.

32
In Support of the ChildTop Probe
  • Both General Public and Grandparents/other
    relatives
  • No matter why parents can no longer take care of
    their children death, divorce, neglect, abuse,
    or poverty it never, ever is the fault of the
    child.

33
Keep the Family Together
  • The theme of keeping the family together was
    equally strong as the theme of supporting the
    child
  • And, the most appealing probes focused
    specifically on keeping the family together for
    the sake of the child
  • Preferably its a blood relative theres a
    glue there.
  • The child can stay in an environment theyre
    used to.
  • They should go to the grandparents before foster
    care.

34
Keep the Family TogetherTop Probes
  • General Public
  • Keeping siblings and families together when
    something happens to the parents should be a
    major priority.
  • Grandparents/other relatives
  • Its usually less traumatic for a child who has
    lost his/her parents to be raised by responsible
    relatives than to be thrown into the foster care
    system.
  • Both General Public and Grandparents/other
    relatives
  • Foster care should be a last resort. All attempts
    should first be made to place children in homes
    of caring relatives.

35
Supporting the GrandparentFor the Childs Sake
  • Those who supported the grandparent or relative
    were most focused on supporting them financially,
    for the childs sake
  • Some cant afford to take the child and they let
    them go into the foster care systembut if they
    had support
  • If the mother is not capable, taxes should
    support this.
  • However, generalized probes about grandparents
    were sometimes rejected
  • Not all relatives are necessarily giving the
    child a second chance, they can be abusive.

36
Defying Stereotypes to Support the Child
  • The most favored probes along the theme of
    challenging stereotypes pointed the focus to the
    child
  • General Public
  • Problem Child A lost her parents when they
    became hopelessly addicted. Child B lost her
    parents when they died in an accident. Is Child
    As need greater than, less than or equal to
    child B?
  • Both General Public and Grandparents/other
    relatives
  • Its time we stop focusing so much on the sins of
    the parents and start putting some of that energy
    on the health and welfare of their children.

37
Most Unfavorable Probes
  • Some probes were just too cold and unemotional
    for people to grasp onto, and were perceived by
    many as untrue
  • If we keep believing that the apple doesnt fall
    far from the tree, were going to end up with a
    lot of bad apples.
  • There is truth in blood is thicker than water.
  • However, while this probe was rejected by some
    grandparents and other relatives, it did ring
    true for other grandparents and other relatives

38
Impact on Society Who Cares?
  • Language that centered around the financial
    impact this issue has on society did not resonate
    emotionally with these groups, and prompted many
    in the general public to argue in support of the
    child
  • I could really care less how much money we save,
    its the welfare of the child that matters.
  • These children need stability and that to me is
    a compelling reason.
  • I want the facts. If I cant have the facts,
    theyre just generalities.

39
Countering Resistance Its All About the Child
  • These children need stability and that to me is
    a compelling reason.
  • Children should be protected.
  • Children are a precious commodity.
  • Children should be raised in a nurturing
    environment where values are taught and character
    is built.

40
  • An Archetypal View

41
Archetypes Apply Here
  • Fortunately, our most critical insight is
    supported by deep psychological theory
  • And the opportunity to brand this effort in
    archetypal terms

42
(No Transcript)
43
An Archetypal Standpoint
  • In order for Generations United to evoke an
    emotional reaction it is helpful to look at the
    message from an archetypal standpoint
  • Archetypes offer the opportunity for creating
    profound and powerful psychological value in
    terms of the emotional connection, and they also
    have enormous practical value, in terms of
    helping the entire enterprise latch on to a
    concept they can recognize, believe in, and
    embrace.
  • The unconscious power of an archetype is immense
  • Generations United has a unique opportunity to
    latch onto an archetypal message that children
    naturally embody
  • The Innocent archetype

44
Children are the Innocent
  • The archetype of the Innocent is universal,
    symbolic and speaks to a deep psychic imprint in
    everyone, instantly evoking emotional reaction
    and creating meaning
  • A child represents innocence just by its very
    nature...
  • Especially in a situation where the public
    recognizes that the misdoings of the parents are
    never the fault of the child
  • Children are dependent and should be able to
    take it for granted that their parents and other
    relatives will care for them

45
Children are the Innocent
  • Evoking the Innocent archetype in messages for
    this cause can make this issue come alive for the
    public
  • Most people feel an intrinsic need to protect
    innocent children and give them everything they
    need, to keep them innocent and safe as long as
    they can
  • Grandparents and other relatives can provide this
    protection by taking children out of an unstable,
    unsafe environment and providing a safe and
    secure home
  • The general public can also provide protection by
    offering their support to the cause

46
Children are the Innocent
  • The use of the Innocent archetype in Generations
    Uniteds messaging can also touch on the optimism
    of the Innocent
  • Give these children a chance in life by helping
    to remove them from a negative situation and
    provide them with protection and love
  • Give the grandparents a chance to reinvent the
    meaning of home for these children
  • The innocence of a child has a special poignancy
    it is the best of new beginnings, validating
    ones own existence and the continuity of life
  • Grandparents, along with the publics support,
    can set the continuity of life in motion by
    providing a home for their grandchildren

47
  • Guardian/Caretaker Labels

48
Favored Guardian Labels
  • Labels that focus on the family were the
    favorites among all groups
  • Stay Together Families
  • Families Raising Families
  • Some guardian labels that were favored by the
    general public were much less accepted among
    grandparents and other relatives
  • Stand-up Grandparent/Aunt/Uncle
  • Grand Parents
  • Forever Families
  • Multi-generational families

49
Stand-Up Grandparent/Aunt/Uncle
  • Many responded very favorably to this concept...
  • I did stand up with these kids when no one
    else was around.
  • We stood up and took the obligation other
    relatives could have done it. Were leaders,
    responsible adults, we took charge.
  • Okay. Ill play hardball. Im here.

50
Weve always been there
  • But some felt that stand-up can have a negative
    connotation
  • Stand-up doesnt sound like blood.
  • I took it offensive. Most grandparents are there
    all the time.
  • It accuses you of being irresponsibleI have
    always been there. Why do I have to stand-up?
    Youre always there as a grandparent.
  • It sounds like you have to.

51
Rejected Guardian Labels
  • The most rejected labels among all groups were
    those that could have a second meaning
  • Family keepers, Home keepers (ie. Housekeeper)
  • Homemakers (ie. Housewife)
  • Homebuilders (ie. Construction)
  • Any label with kin or kinship

52
Kinship doesnt always mean family
  • Kinship does not resonate as a family word
  • Its too impersonal, no feeling of attachment,
    kinship is like friendship.
  • Its like kinfolk - it doesnt feel connected,
    sounds like a social service term.
  • I dont use the word kinship, I use
    relative.
  • It could be far removed.
  • And kin can hold an entirely different meaning in
    some parts of the United States
  • It has a southern connotation, its a redneck
    term.

53
  • Attitudes Toward, and Names for the Subsidy

54
The General PublicSupporting Taxes Going to this
Cause
  • No one in the general public groups opposed taxes
    going towards a fund to provide financial help to
    grandparents and other relatives in need
  • In fact, there was unanimous support for the fund
    going to those who needed the help
  • Youre going to find abuse in all the programs,
    children should be raised in a nurturing
    environment where values are taught and character
    is built.
  • Absolutely.
  • When the mother forks over her rights and the
    grandparent has legal rights, if the mother is
    not capable, taxes should support.
  • These grandparents embody stability, and that to
    me is a compelling reason.
  • There should be more support within the
    community in taking on this responsibility.
  • If grandparents know they were getting support
    for this, it might make their decision easier.
  • They should get whatever breaks are coming
    because youre indirectly supporting the youth
    coming up and its just not easy.
  • Even though its family, they still need help.
  • Take it out of foster care.
  • Social security is not enough to raise a child
    on.

55
Grandparents and Other Relatives POV The
Subsidy
  • Grandparents and other relatives support the idea
    of a federal fund for caregivers, but are
    especially focused on supporting only those in
    need
  • Those who would not necessarily qualify for
    financial assistance are also very much in
    support of the fund for those who would qualify
  • Not just me, but the average grandparent, if
    they actually took the job of raising their
    grandkid - I think it would have to be done
    legal, like a legal guardian - then maybe if the
    government wanted to step in and pay them to
    raise the child
  • Yeah, I think for grandparents. As far as I was
    concerned, I had kids over, and I cooked for 20,
    so to me - sure, if it was a financial strain,
    but it wasnt my wife and I were both working.
    But yeah, for these guys, for grandparents, yeah
    - definitely.
  • I wouldnt go for it because my grandchildren
    have parents supporting that support them. Now if
    their parents wasnt supporting them, that would
    be something different.
  • If I didnt get income for the grandchildren I
    wouldnt be able to keep them, not on my salary.
  • Maybe in the right position if you dont have
    any money...
  • How can you do it without money?

56
Guardianship Fund Names
  • Names that focus on keeping the family together
    and/or clearly communicate who the fund is for
    are embraced the most among all groups
  • Subsidized Guardianship
  • Keeping the Family Together Fund
  • Family Guardian Assistance
  • Family Preservation Support
  • The General Public also favors
  • Family Caregiver Fund

57
Guardianship Fund Names
  • Though one person pointed out that the word
    Assistance makes it sound like welfare
  • Fund sounds more dignified.
  • And as one general public participant put it
  • Wheres the grandchild here? Grandchild
    support.

58
Conclusions and Recommendations
  • We need to raise awareness of this issue
  • And frame it, before someone else does
  • In doing so, first, do no harm
  • parents unable or unwilling fuels the greatest
    area of potential resistance blaming parents
  • kinship care is neutral, at best, and doesnt
    win any friends to the cause
  • growing problem invites counter-argument, and
    may distract from the central emotion of the issue

59
Conclusions and Recommendations (contd)
  • The mantra of Generations United, related to this
    issue, should be Its about the child.
  • All communication to the public at large should
    focus on the plight of the child, and the welfare
    of the child
  • Evoke the power of the Innocent archetype
  • By-pass the issue of the parents
  • Focus on keeping the family together for the
    sake of the child

60
Conclusions and Recommendations (contd)
  • When appropriate, use language that evokes the
    values and strength of character of grandparents,
    aunts, uncles and other relatives who step up to
    the plate
  • Among the general public, there doesnt seem to
    be much leverage in less emotion-laden language
    and assertions
  • Tax savings
  • Raising productive citizens

61
Moving Forward
  • Use the Creative Brief as the guiding drive for
    all communication
  • Use a common vocabulary
  • And a shared understanding of why that vocabulary
    works

62
Creative Brief
  • WHO ARE WE TALKING TO?
  • The general public aged 50 and policy makers
    who can have an effect on kinship care
    legislation.
  • WHAT DO THEY THINK NOW?
  • I believe the dissolution of the family unit is
    one of the biggest issues facing America today
    and often that dissolution is due to the
    inability or unwillingness of the parents to live
    up to their responsibilities. Whatever the cause
    , the children are the ones who end up suffering
    the most. However, I dont know where to begin to
    help fix this problem.

63
Creative Brief (contd)
  • WHAT DO WE WANT THEM TO
  • THINK / FEEL / DO IN THE FUTURE?
  • All children deserve to be raised
    in a safe and secure home. When parents are
    unable to create such a home, it is often
    grandparents or other caring relatives who
    step-up and take on the responsibility. By doing
    so, they not only keep the family together, but
    provide the love and stability that the children
    so desperately need. I would hope that our
    government is doing all that it can to make sure
    these wonderful people are properly supported so
    that they can give their children a fighting
    chance to grow up strong, healthy and happy.
  • INSIGHT
  • We are wired as a species to care for our
    young. All arguments supporting kinship care
    should thus primarily focus on the well-being of
    the children.

64
Best Expressions of the Brief
  • OVERALL
  • In terms of general emphasis it seems
    more than clear that any communication regarding
    kinship care should primarily center on the
    welfare of the child. We neednt be drawn into a
    debate about the goodness or evil of the parents,
    but rather, aggressively bring the discussion
    around towards the child. Here we can talk about
    the needs of the children, their innocence, and
    their potential to overcome their fate with
    proper and loving care from relatives. (The
    implication here - and it should only be implied
    - is that families should be the first choice
    over general foster care)
  • The most chosen probe in this area was, No
    matter why parents can no longer take care of
    their children death, divorce, neglect, abuse,
    or poverty it never, ever is the fault of the
    child.
  • The culpability of the parents might hinder
    support of kinship care but the language used
    above seems to help people jump over the
    parental issue while focusing them on the welfare
    of the children.

65
Best Expressions (contd.)
  •      PROGRAM NAMES
  • Fund seems to work well. The words
    assistance and subsidy were not rejected out
    right but using a word like fund may eventually
    keep the issue from falling into a
    welfare-bashing one.
  • Surprisingly, subsidized guardianship fared
    well as a program name, although for practical
    and political purposes a name that includes the
    word, family, such as Keeping the Family
    Together Fund or Family Preservation Support
    might be a smarter way to go. It also helps
    separate GU from general foster care.
  • GUARDIAN LABELS
  • In terms of labels for the guardians
    themselves, once again family names such as Stay
    Together Families and Families Raising
    Families performed best. Tricky phrases or ones
    with double meanings such as Homemakers,
    Homebuilders, and Homekeepers did not do
    well. Those kinds of phrases need too much
    explanation, which invariably costs too much
    money. Stand-Up Grandparents and other Stand-Up
    relatives had mixed reactions, although some were
    very positive. This area might deserve more
    exploration.
  • RED FLAG
  • Kinship is essentially a dog. Lose it!
  • Previous experience seems to indicate that your
    story would be best told by showing individual
    children in lieu of featuring the enormity of the
    problem.
  • Family is a difficult word to reject no
    matter what your political bent.
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