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From a Simple to an Enterprise LMS: Upgrading to WebCTBlackboard 6'0

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Pop-Up blockers. Created handouts on allowing popups for WebCT. Provided students with online links on allowing/disabling specific popup blockers ... – PowerPoint PPT presentation

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Title: From a Simple to an Enterprise LMS: Upgrading to WebCTBlackboard 6'0


1
From a Simple to an Enterprise LMS Upgrading to
WebCT/Blackboard 6.0
  • The Center for Online Learning, Teaching and
    technology

2
UTPA Background
  • Established 1927
  • Comprehensive regional university
  • Enrollment for Fall 2007 17,435 (all levels)
  • 87 Hispanic Student Population

3
Student Usage of WebCT/Blackboard
  • AY 2005 8,792
  • AY 2006 10,005
  • AY 2007 11,986
  • AY 2008 - 14,033

Average per Semester (Fall and Spring), numbers
do not include Summer Sessions
4
Online Courses by Academic Year
  • AY 2005 63
  • AY 2006 57
  • AY 2007 65
  • AY 2008 - 99

Numbers do not include Summer Sessions
5
Reduced-Seat/Hybrid Courses
  • AY 2005 3
  • AY 2006 6
  • AY 2007 7
  • AY 2008 - 11

Numbers do not include Summer Sessions
6
Web Augmented Courses
  • AY 2005 797
  • AY 2006 1035
  • AY 2007 1338
  • AY 2008 - 1579

Numbers do not include Summer Sessions
7
Mitigating Issues
  • Number of users and courses continues to increase
  • The need for a relational database
  • Aging hardware (no cluster)
  •  Server crash
  • WebCT 4.X reaching end of life
  • Upgrade to next version was NECESSARY

8
WebCT/Blackboard Upgrade
  • Pilot program
  • 13 Volunteers (faculty)
  • Only one course per instructor (They decided)
  • Provided them 2 training sessions of new LMS
  • All volunteers used WebCT/Blackboard at different
    levels
  • This diverse group was selected to see what they
    thought of the new LMS

9
WebCT/Blackboard Upgrade
  • Created a Course Shell and added volunteer
    faculty in this course shell.
  • Created a discussion topic on Bugs
  • Discussion topics on their thoughts and lessons
    learned from the new LMS.

10
WebCT/Blackboard Upgrade (Technical)
  • 2 tier hardware architecture
  • Application tier BEA Weblogic
  • Database tier- Oracle Enterprise DB 9i
  • Relational Database
  • Oracle DBA skills
  • Red Hat Linux OS (both app and Db servers)
  • different platform from before

11
Upgrade Plan for Faculty
  • Broke it down by colleges, not all colleges will
    be migrated at once
  • First to move in the Fall Semester
  • College of Arts and Humanities
  • College of Education
  • College of Social Behavior Sciences
  • Also all new faculty teaching in WebCT/Blackboard
    were immediately placed into the new LMS

12
Upgrade Plan for Faculty
  • Training
  • Broke down the trainings into departmental
    trainings
  • Created animated tutorials and provided them
    after the training session in CDs
  • Provided one-on-one training for faculty new to
    WebCT/Blackboard (other than the migrated
    departments)

13
Upgrade Plan for Faculty
  • Migration of Materials
  • We provided an online tutorial to help faculty
    learn how to transition their material to the new
    version using the Course Migration tool
  • Found that not many wanted to do that and needed
    our assistance
  • But the little that did do it on their own
    helped.
  • Middle of the Fall Semester started training the
    remaining colleges
  • Again, departmentalized

14
Upgrade Plan for Students
  • Used WebCTs Student Orientation Module and added
    it to every course
  • For Augmented/Reduced Seat Courses provided face
    to face student orientations.
  • More Support Issues

15
Support Implications
  • Made students aware of the JR environment and its
    importance with WebCT
  • Created Handouts with instructions on installing
    the JR Environment
  • Talked to campus IT department to make sure all
    computers on campus were running the latest WebCT
    compatible version of JRE

16
Support Implications
  • Pop-Up blockers
  • Created handouts on allowing popups for WebCT
  • Provided students with online links on
    allowing/disabling specific popup blockers

17
Upgrade Plan for Tech. Support Staff
  • Provided students with handouts outlining the
    different new tools in the new version of
    WebCT/Blackboard
  • Provided students with handouts outlining the
    differences between the tools used in the old
    version and how they are used in the new version
    of WebCT/Blackboard.
  • Offered students to come in for 1 on 1 assistance
    with the new version of WebCT/Blackboard.
  • Added Help Icon to all courses with contact
    information and guides to solutions

18
Information Technology Implications
  • Batch Imports
  • SCT Plus SIS Work with other entities to
    customize XML extract
  • No Term concept when WebCT 6.0 was released
  • New backup strategy
  • Section backups by administrative period
  • Oracle Database backup worked with IT folks to
    put it in place
  • No Integration with SIS

19
  • Edgar GonzalezAssistant Director for
    Instructional Technologyedgar_at_utpa.edu
  • Kumar RamanDirector Internet Services 
    kumar_at_utpa.edu
  • Josie HernandezInstructional Developerjdelatejer
    _at_utpa.edu
  • Jessica SanchezInstructional Developer
    jessica_at_utpa.edu
  • Ruben ZamoraHelpdesk Manager      
    rzamora8_at_utpa.edu
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