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INPUT Federal Executive Breakfast


Mintz's First Rule of Organizational Behavior. 1-step versus 2-step processes ... Mal: It's enough. - Serenity. Office of the DOT CIO. 9 Dec 2006. Page 22. Thank-You ... – PowerPoint PPT presentation

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Title: INPUT Federal Executive Breakfast

INPUT Federal Executive Breakfast
  • Daniel Mintz
  • US Department of Transportation
  • Chief Information Officer

Topics For Today
  • The Role of the CIO
  • Department of Transportation Overview
  • OCIO Priorities
  • Answers to Early Bird Questions

The Role of the Chief Information Officer
Mintzs First Rule of Organizational Behavior
  • 1-step versus 2-step processes
  • 1-step means if you do something, then something
    good happens
  • Sell something
  • Process a grant application
  • 2-step means if you do something THEN you can do
    something which allows something good to happen
  • Develop a Customer Relation Management (CRM)
  • Use Service Oriented Architecture to develop an
    internet based infrastructure to process all
    financial transactions
  • Mintzs Rule Number 1 1-step Trumps 2-step

A Mintz Corollary
  • Efficiency versus Flexibility
  • Efficiency means saving money
  • Consolidation
  • Outsourcing
  • Flexibility means being agile
  • Invest in a Capital Planning Methodology
  • Create project management approach across
  • Efficiency is 1-step, Flexibility is 2-step
  • Mintzs Corollary to Rule 1 Efficiency Trumps

The CIO Should
  • Be sufficiently successful at the things that are
    1-step and which represent increases in
  • It is possible to make serious investments in
    things that are 2-step and which represent
    increases in Flexibility

Department of Transportation An Overview
  • Created by an act of Congress on October 15, 1966
  • Departments first official day of operation was
    April 1, 1967
  • Mission statement Serve the United States by
    ensuring a fast, safe, efficient, accessible and
    convenient transportation system that meets our
    vital national interests and enhances the quality
    of life of the American people, today and into
    the future.
  • 55,000 employees
  • 66 billion annual budget
  • Approximately 2.5 billion annual IT budget

Federal Aviation Administration (FAA)
Office of the Secretary of Transportation (OST)
Federal Highway Administration (FHWA)
Federal Motor Carrier Safety Administration
Federal Railroad Administration (FRA)
Federal Transit Administration (FTA)
Maritime Administration (MARAD)
National Highway Traffic Safety Administration
Pipeline and Hazardous Materials Safety
Administration (PHMSA)
Research and Innovative Technology Administration
Saint Lawrence Seaway Development Corporation
Departmental IT
  • Understanding the Department of Transportation
  • Organizationally distributed
  • Centralized could be more efficient but is
    weaker politically
  • What are you going to do about the FAA?

Office of the CIO Priorities
  • Information Assurance/Privacy. Provide the
    highest possible level of protection of sensitive
    information consistent with the implementation of
    the Departments mission.
  • Business Partnership. Align Information
    Technology with and provide support for
    Departmental and Modal Business Goals and
    Strategic Priorities.
  • Understand the needs of the customers of our
  • Establish Governance to identify and prioritize
    which IT investments are candidates for Shared
    Services centralization and management
  • Team with Modal CIOs to establish a robust,
    results oriented Investment Review process within
    each Operating Administration to provide
    value-added oversight for non-Shared Services IT

Office of the CIO Priorities
  • Shared Services. Oversee the judicious use of
    centralized Departmental IT resources within
    declining budgets and against increasing demands
    while meeting or exceeding agreed to service
    level agreements.
  • Enterprise Project Management. Create repeatable,
    transparent, measurable processes for all
    Departmental and Shared Services IT programs and
    associated Governance.
  • Government 2.0. Exchange information in a
    consistent format and easy-to-access manner with
    key external and internal stakeholders, in
    particular the American public

Information Assurance/Privacy
  • Operations/Policy Roles, Definitions
  • Funding
  • HSPD-12
  • Consolidate security monitoring Department
  • Increased telework emphasis
  • Establish more robust auditing process
  • Relook Certification Accreditation (CA)
  • Security architecture resilience as well as
  • Systems of Record/NARA

Business Partnership
  • Capital Planning
  • More robust, transparent program evaluation
  • Integrate to budget process
  • Enterprise Architecture
  • Current Focus
  • Grants LOB
  • Enterprise Information Management
  • Secretarial Correspondence Management replacement
  • Hazmat
  • Security? Geospatial?
  • Data Architecture
  • How can we tie it more tightly to decision
  • External Facing Issues
  • Policy About Policies, Revise How Policies Are
    Made Visible to Stakeholders

Shared Services
  • Revised Governance processes
  • Situation awareness providing transparent, near
    real-time access to SLA status, operational
    performance, and financial information
  • Headquarters Data Center Concept of Operations
  • COE future including extending to regions
  • Network Stabilization and Hardening initiatives
  • Desktop Optimization including Vista, Office
    2007, and Exchange 2007 planning
  • Server and perhaps Desktop Virtualization,
    partnership with Oklahoma City

Shared Services The Problem
Cost of Mission Comparison
Value of Shared Services?
  • Return on investment (ROI)?
  • Easily understood in private industry
  • However, not all sources of funds (political
    appropriators) provide funding consistent with
    this approach
  • Determining as-is costs can be very difficult,
    therefore calculating meaningful ROI may be very
  • At DOT, focus has been process improvement,
    reducing costs AFTER consolidation. We only now
    are trying to determine baseline costs to
    demonstrate benefits four-five years in the
  • Management focus, get rid of non-core
  • May be as or more important than ROI
  • Especially true if significant numbers of
    experienced Government staff will be leaving (US
    Government expects large-scale retirements in
    next few years)

Enterprise Project Management
  • Process Definitions
  • Earned Value Management/Project Management
  • eGovernment
  • Capturing Overall Status of Departmental IT

Zoë Cap'n'll come up with a plan. Kaylee Well,
that's good. Right? Zoë Possible you're not
recalling some of his previous plans. - Firefly
Government 2.0
  • Still in a formative stage
  • Web
  • More Coherent Departmental Approach
  • Social Networking, Training 3D Internet
  • Communities of Interest - Wikis

Questions Which Were Sent To Me
  • Where is DOT re data center consolidation?
  • What are my priorities for this year and beyond?
  • Regarding Enterprise Asset Management (EAM),
    comment on best of breed versus best of suite?
  • Where is the Department regarding Geospatial and
    GIS plans and requirements?
  • How should vendors work with DOT?

Three Types of Vendors
  • Provides a service or product
  • Attends vendor conferences
  • Understands what would be of value to me
  • Saves me money
  • Makes my operations more efficient or effective
  • Becomes value add
  • Sells to my direct reports
  • Understands what would be of value to my
  • Requires a lot of investment in business
  • Sells to me

Mal Ah, he's not the first psycho to hire us,
nor the last. You think that's a commentary on
us? - Firefly
Mal We're still flying.  Simon That's not
much. Mal It's enough. 
  • - Serenity