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Occupational Psychologist, Business Development at MHS

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Title: Occupational Psychologist, Business Development at MHS


1
Introduction
  • Occupational Psychologist, Business Development
    at MHS
  • MHS publisher of assessment tools
  • What is Emotional Intelligence
  • Where EI is placed
  • EI benefits
  • Introduce EQi MSCEIT
  • Example of low scorer DVD clip
  • Testimonials The Evidence!
  • Any Questions

2
What is Emotional Intelligence?
  • The ability to perceive, express, understand and
    regulate emotions.
  • Factors that are related to success in life
  • Helps us understand why some people do well in
    life while others may fail
  • Distinct from IQ
  • Includes skills that we need in order to cope
    with every-day demands, whether in our personal
    or work lives.

3
Mayer Salovey (1997)
  • The abilities to perceive, appraise, and express
    emotion to access and/or generate feelings when
    they facilitate thought to understand emotion
    and emotional knowledge and to regulate emotions
    to promote emotional and intellectual growth.

4
Application of EI
  • Our Personal Lives
  • You
  • In the Workplace
  • Recruitment, Awareness, Coaching, Leadership
  • In Education
  • Social and Emotional Aspects of Learning (SEAL)
    programme pilot had positive impact

5
Daily Telegraph 10th July, 2007
  • Some firms public services recruiting the
    highest number of graduates are also introducing
    verbal and numerical reasoning tests.
  • Degree qualifications are not a reliable
    indicator of this aptitude, unfortunately
  • More than nine in 10 employers said they believed
    psychometric testing of such attributes as
    logical thinking, ability under pressure and
    emotional intelligence was a useful way of
    assessing candidates. Soft skills such as
    leadership, communication and decision making are
    increasingly giving candidates the edge.

6
How do Emotions Affect Leadership?
  • They can influence judgments decisions
  • Help generate enthusiasm Optimism in an
    organisation
  • Regulation contributes to the ability to solve
    problems with minimal stress
  • EI Leaders are more flexible, consider
    alternative scenarios, and avoid rigidity in
    their decision making

7
  • Based on the model of EI, introduced by Salovey,
    Mayer Caruso
  • Ability test right and wrong answers
  • As seen this year, on BBC2 Horizons documentary
  • Battle of the Brains

8
Section E (Pictures)
INSTRUCTIONS How much is each feeling expressed
by this picture?
1 2 3 4 5
1. Happiness
2. Sadness
9
Section A (Faces)
Extreme Happiness
1. No Happiness
1 2 3 4 5
Extreme Fear
1 2 3 4 5
2. No Fear
10
Section B (Facilitation)
1. What mood(s) might be helpful to feel when
meeting in-laws for the very first time?
Not Useful
Useful
a. tension 1 2 3 4 5 b. surprise 1 2 3 4 5 c.
joy 1 2 3 4 5
11
  • Emotional Quotient Inventory
  • Now in its 10th year
  • First scientific measure of EI
  • Used by over 500,000 people
  • Worldwide
  • UK norms (last year)
  • Translated in 27 languages
  • Stamp of approval from the BPS

12
  • Self-report no wrong or right answers
  • Total EQ score, 5 composite scales, 15 content
    scales
  • Generate number of reports
  • Resource
  • Group
  • Leadership
  • EQ360
  • BOEI organisational reports

13
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14
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15
The Office
  • Extreme example of low EQ-i (DVD)
  • How did that clip make you feel?
  • In relation to EI Is Brent a good Leader?
  • Suggest Brents scores
  • The highs and the lows!
  • Organisational Culture

16
The Evidence
  • United States Air Force (USAF)
  • EQi the assessment tool
  • Produced pre-employment screening system
  • 92 reduction in first year turnover
  • Saving of 2.7 million
  • A USAF study, 1997

17
Kent County Council
  • the EQ-i is used widely at KCC and is now a
    large part of the organisation. Used continuously
    in Senior Management development programmes,
    Recruitment, Personal Development and our
    tailored EI curriculum, it is popular at all
    levels and has been found to provide benefits
    both inside and outside of work for those who use
    it
  • Coral Ingleton, Learning Development Manager

18
PENNA Plc
  • Jonathan Perks, MBE MBA Managing Director,
    Leadership Development
  • my coaches and I are qualified in many world
    class psychometric tools, and without doubt, we
    find the EQ-i the most effective in leadership
    coaching. The EQ-i is catalyst in changing
    peoples lives for the better.

19
Conclusion
  • EI increases over time
  • EI can be developed
  • 2 Effective tools which can assist an
    organisation in a number of ways to create a
    healthy working environment
  • Any Questions??
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