Key trends in online learning

1
Key trends in online learning

• Tata Learning Forum
• Sydney
• 10th November, 2005

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Key trends in e-learning

• Globalization Outsourcing
• Three approaches to impact performance
• Segmentation key to enhanced impact
• E-learning tomorrow

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How globalization leverages learning

• Width of vertical experience
• Depth of horizontal product offering

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How globalization leverages learningSome
examples

• Width of vertical experience
• Airlines
• Banking Insurance
• Telecomm
• Pharmaceuticals Healthcare
• Depth of horizontal product offering
• StoBLs
• DoDEA Learning Disability

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Outsourcing

• Irreversible
• But how effective?
• Shared services model Qantas
• Outsourcing the Learning Development function
• The winning approach to outsourcing
• Long term
• Reality check on competence sets
• Investments in training, understanding
• Focus on own processes as much as vendors

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Three approaches to impact performance

• Competence development
• Instructor-led training
• Online learning
• Performance support
• Work processes
• Competence-based assets (CBAs)
• Decision-support tools
• Imagineering
• Simulations (SimBLs)
• Stories (StoBLs)
• Games (GamBLs)

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Segmentation of training applications

• Enterprise Applications Training
• Regulatory Compliance, Governance
• Product Sales
• New hire orientation
• Work-processes training

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E-learning tomorrow

• Collaborative content creation
• Learner-centered, driven by L-L interactions, as
  much as L-C
• Multi-user Online Role-Playing Activities
  (MORPAs)
• Weblogs
• Really Simple Syndication (Rich Site Summary,
  RSS)
• New form factors
• M-learning
• Pod-casting

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• Thank You!

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Agenda

• Beyond creation of award winning learning
  products GSK
• EPSS zurich
• Outsourcing model, success/advantages PG
• Stobls/shared servives model qantas
• Panel on systems/IT trng, PDA/mobile
• Time management org first
• Corp simulations UPS