Brinley Franklin

1
Brinley Franklin
Vice Provost
University of Connecticut Libraries
2
ARL New Measures

• E-Metrics
• LibQual
• DD/ILL Study
• DigiQual
• SAILS
• MINES

3
E-Metrics
Incorporated into ARL Supplementary Statistics in
FY 2004.
4
What is MINES?

• MINES is a research methodology consisting of a
  web-based survey form and a sampling plan.
• MINES measures who is using electronic resources,
  where users are located at the time of use, and
  their purpose of use.
• MINES was adopted by the Association of Research
  Libraries (ARL) as part of the New Measures
  toolkit in May, 2003.
• MINES is different from other electronic resource
  usage measures that quantify total usage (e.g.,
  COUNTER, EQUINOX, E-Metrics, ICOLC Guidelines,
  ISO and NISO standards) or measure how well a
  library makes electronic resources accessible
  (LibQualTM).

5
Recent Data Collection Activities

• Data was collected at seven main campus libraries
  and seven academic health science libraries in
  the U.S., between January, 2003 and January,
  2005.

6
Recent Data Collection Activities

• More than 45,000 networked electronic
• services uses were surveyed.
• At each library, the MINES survey was one
  component of a comprehensive
• cost analysis study that assigned all library
  costs to sponsored research, instruction/education
  /non-sponsored research, patient care, other
  sponsored activities and other activities.

• MINES is also being conducted by the Ontario
  Council of University Libraries (OCUL) in
  2004-2005 in conjunction with ARL.

7
Questions Addressed

• How extensively do sponsored researchers use the
  new digital information environment?
• Are researchers more likely to use networked
  electronic resources from inside or outside the
  library?
• Are there differences in usage of electronic
  information based on the users location (e.g.,
  in the library on-campus, but not in the
  library or off-campus)?
• What is a statistically valid methodology for
  capturing electronic services usage both in the
  library and remotely through web surveys?
• Are particular network configurations more
  conducive to studies of digital libraries patron
  use?

8
MINES Methodological Considerations

• A representative sampling plan, including sample
  size, is determined at the outset. Typically,
  there are 48 hours of surveying over 12 months at
  a medical library and 24 hours a year at a main
  library.
• Random moment/web-based surveys are employed at
  each site.
• Participation is usually mandatory, negating
  non-respondent bias, and is based on actual use
  in real-time.
• Libraries with database-to-web gateways or proxy
  re-writers offer the most comprehensive
  networking solution for surveying all networked
  services users during survey periods.

9
Library User Survey
10
Library User Survey Patron Status
11
Library User Survey Affiliation
12
Library User Survey Location
13
Library User Survey Purpose
14
Purpose of Use By Location Medical Libraries 2003
2005
On-Campus, Not in the Library n 15,423
In the Library n 6,312
Overall Use n 26,110
Off-Campus n 4,375
83 of sponsored research usage occurred outside
the library. 92 of this use took place
on-campus.
15
Purpose of Use By Location Main Campus
Libraries2003 2005
On-Campus, not in the Library n 6,641
In the Library n 7,618
Off-Campus n 5,012
All Usage n 19,271

• 72 of sponsored research usage of electronic
  resources occurred outside the library 83 of
  this took place on campus.

16
Location of Users2003-2005
Medical Library
Main Library
60
76
40
24
All Libraries
70
30
17
Demographics by Location of UserMain Libraries
On Campus, Not in the Libraryn 6,391
Inside the Libraryn 7,064
Off-Campusn 4,953
Total Usersn 18,408
18
Demographics by Location of User Medical
Libraries
Inside the Library n 6,635
On Campus, Not in the Library n 19,244

• Off-Campus
• n 5,133

Total Usersn 31,012
19
Location of UsersAll Libraries
28
52
20
28
72
20

brinley.franklin_at_uconn.edu terry.plum_at_simmons.edu
http//www.arl.org/stats/newmeas/mines.html