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major mail users

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Largest Independent Provider of Computerized Transaction Processing ... Merger Mailings (AOL / Time Warner, MCI Worldcom / Sprint) Demutualizations (MetLife) ... – PowerPoint PPT presentation

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Title: major mail users


1
major mail users
2
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3
Major Mail Users Effective Use of Technology
4
ADP History
  • Automatic Data Processing
  • Largest Independent Provider of Computerized
    Transaction Processing
  • 40 Consecutive Years of Double-Digit Growth
  • 6 Billion Revenue
  • NYSE Traded

5
Business Units
  • Employer Services 55
  • Brokerage Services 25
  • Dealer Services 15
  • Claims Services 5

6
ADP Stock Price
7
ADP Revenue (in billions)
8
Brokerage
  • Information Processing Services Division
  • Back Office Processing and Accounting in 3
    Countries (U.S., Canada, England)
  • Process 25 of all Trades on NYSE NASDAQ
  • Process for 3 of Top 7 Internet Brokers
    (Waterhouse, Suretrade and NDB)

9
Brokerage
  • Investor Communication Services
  • Largest Processor of Investor Communications in
    the World
  • Core Product Proxy and Interim Distribution for
    Street Name Holders (Street vs.
    Registered)

10
Revenue ICS History(in millions)
11
Production Operations Cost Vs. Volume
12
Brokerage
  • Other Products
  • Merger Mailings (AOL / Time Warner, MCI Worldcom
    / Sprint)
  • Demutualizations (MetLife)
  • Time Sensitive Data (Microsoft)
  • New Releases
  • Reorganizations and Tender Offers
  • Dividend Payments
  • Mutual Funds
  • Registered Clients
  • Trade Confirmations
  • Brokerage Statements
  • Fulfillment

13
  • Located in Edgewood, New York and New York City
  • 800,000 Square Feet on Long Island
  • 400,000 Square Feet in NYC, NJ, Boston Canada
  • 1000 Associates Increasing to 3,000 During the
    Proxy Season

14
Job History
  • Total Pieces (Processed Annually) 789 Mil
  • Total Jobs (Processed Annually) 45,000
  • Average Job Size 17,500
  • Proxy Jobs (Mailed Annually) 17,006
  • Total Shares 210.4 Bil (Processed During Season)
  • Estimated of Outstanding 85 Shares
    Represented by ADP

15
Proxy Growth
16
Interim Growth
17
Challenges and Opportunities
  • Pressure on Issuers to Increase Profit Margins -
    SEC/NYSE Regulation and Proxy Pressure
  • Environmental Concerns About Paper Usage
  • Need to Proliferate Technology in all Aspects of
    Business
  • Reduce Internal Unit Cost Per Piece
  • Continue to Grow at a Minimum of 20 Per Year
  • Create New Products and Markets
  • Increase Utilization of Assets, Especially During
    Slack Periods

18
How to Achieve Goals
  • Create Market Differentiation
  • Quality
  • Product Flexibility
  • Service Profit Chain
  • Effective use of Technology

19
Market Differentiation
  • One Stop Shopping
    (Consultation Design Print
    Mail)
  • Value Added Services (i.e. McDonalds / Sun
    Microsystems)
  • Capacity / Flexibility ( 1 piece-10 million
    pieces)
  • Use of Internet (www.adp.com proxyvote.com
    investordelivery.com)
  • Lowest Cost Provider (Postal Discounts)
  • Job Tracking System Perfect Results Real Time

20
Quality
  • ISO 9002
  • Leadership Institute
  • Listen to Clients and Implement Suggestions
  • Measure and Manage

21
Product Flexibility
  • ADP Offers Multiple Solutions
  • New Technology Free, Perfect, Now
  • Householding
  • Electronic Disseminations of Proxy Material 2
    and Growing at 100 Annually
  • Internet Voting 10 of Position
  • Telephone Voting 15 of Positions

22
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23
Effective Use of Technology
  • Intelligent Upgrades
  • Poly-wrap
  • C-5 Statement Mailers
  • BB 300s

24
Intelligent Upgrades
  • HISTORY
  • Proxy Business was Fragmented and Growing Slowly
  • Not a Core Business for Brokerage Firms
  • Technology Capital Not Available for this
    Industry
  • Supported Low Volume (less than 25k) and Their
    (less than ¼) Packages
  • Easy Set-up
  • High Maintenance
  • Thruput 2,500 / hour

25
Intelligent Upgrades

continued
  • Householding Objectives
  • Eliminate Multiple Mailing to Same Person,
    Address, Account Number, etc.
  • Lower Postage Cost
  • Lower Paper and Printing Costs

26
Intelligent Upgrades

continued
  • Householding Requirements
  • Common Address, SS , Name
  • Group up to 6 VIFs Per Package
  • Utilize all Existing Equipment and Applications
    Without Degradation of Quality and Efficiency
  • C-4 (9x12 Gripper Inserter)
  • Poly-wrap
  • Statements

27
Intelligent Upgrades

continued
  • inTelmail Solution
  • Able to Modify Existing Flats Inserters,
    Poly-wrappers BB 300s by Adding Open Feed
    Station and Model A Feeder
    (Bonus - Gain of 1 Additional Pocket)
  • Existing VIF Can be Used with the Addition of
    End of Set Group I.D., Line code
  • Double Detection Sequence No. Group I.D.
    Verification Maintained
  • Due to High Speed of Feeder (40k/hr), 2500
    Thruput is Maintained with up to 6 VIFs

28
Intelligent Upgrades

continued
  • Why inTelmail
  • Customer Service
  • Communication
  • Industry Knowledge
  • Equipment Flexibility
  • International Experience

29
Poly-Wrap
  • Merger Documents 2 Thick 7 Inserts
  • Proxy Mailings Odd Shapes and Sizes
  • Research Reports Time Sensitive
  • Traditionally Used in Newspaper and Magazine
    Industry
  • inTelmail Feeder Allowed Intelligent Inserting
    with High Quality Control
  • Used for Heavy (1 lb.) and Thick (1) Packages
    and Large Volume (100k) Runs
  • Lower Postal Discounts for 9x12 Packages
  • Thruput up to 18,000 per hour

30
C-5 Statement Mailers
  • Volume Increase
  • 4.2 Million
  • Equipment Flexibility
  • 10 Thru 9x12
  • Statements or Proxies
  • Reads Intelligent OMR or Bar-code
  • Equipment Thruput
  • 4 Page Sets at 2500
  • Equipment Cost (Lower Compared to AIMS Type
    Systems)

31
BB 300s
  • Bridge Between C-4s (9x12) and Poly-wrappers
  • Mutual Fund Growth (6x9) Created Demand
  • Brokerage Statements (Shift
    to Landscape)
  • Technology Closer to Poly-wrap (Rotary
    Feeders, Continuous Product Movement)
  • High Reliability, Low Maintenance

32
Conclusion
  • 1 in all Product Lines
  • Use Flexible Technology to Leverage Capital
  • Continuous Research Improvement
  • complacency is our enemy

33
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