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Human-Computer Interaction Breakout

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Make it easier thru tools that automatically create models via ... Classifies emails, finds action items, fill web forms. Brad. Myers. John. Zimmerman. Anthony ... – PowerPoint PPT presentation

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Title: Human-Computer Interaction Breakout


1
Human-Computer Interaction Breakout
  • Clare-Marie Karat, Charles Wiecha
  • Wanda Dunn, Jason Hong, Bonnie John,
  • Bob Kraut, Brad Myers, Norman Sadeh

2
Outline
  • Ongoing work at CMU
  • Current Collaborations
  • Potential CMUIBM Collaborations
  • Ideas for IBM OCR Small Grants

3
Ongoing Work at CMU
  • Cognitive modeling
  • Make it easier thru tools that automatically
    create models via demonstration
  • Design patterns combining usability and software
    architecture
  • Understanding how online communities work
  • How to design so they work better
  • Open source, wikipedia, health support
  • Human attention
  • Minimizing attention and interruptions

Bonnie John
Bob Kraut
4
Ongoing Work at CMU
  • Post Eclipse UIs for Alice environment
  • Alice 3.0 under development
  • To be in a Java IDE, will use Eclipse
  • Web-based UIs for dev?
  • Persuading people who are too sedentary to be
    more active
  • Visualizations for seeing own activities, step
    counts
  • Alerting people when they achieve a basic goal

Wanda Dunn
Ian Li Jodi Forlizzi
5
Ongoing Work at CMU
  • Pebbles
  • Using handhelds with other devices
  • Universal remote controls
  • Associative Memory Retrieval
  • Was sent to me in email from same person that
  • Shows associations on top of Google Desktop
  • Quickly filter by people, email, web page, etc
  • Natural Programming
  • Aimed at non-professionals secretaries,
    physicists
  • Mapping task in head to computer program, bring
    computer close to way people think
  • Better programming environments
  • Debugging, APIs, etc

Brad Myers
6
Ongoing Work at CMU
  • Radar
  • Help with office email, calendaring, etc thru
    machine learning
  • CMU goal is to assist conference planning
  • Classifies emails, finds action items, fill web
    forms

Brad Myers John Zimmerman Anthony Tomasic
7
Ongoing Work at CMU
  • End-User Programming for the Web
  • Make it easy to grab data from multiple sites,
    refine, and visualize
  • Now looking at real-time data and sensors
  • Mobile Social Computing
  • Help families and friends be more aware of each
    others activities, and improve messaging
  • Usable Privacy and Security
  • Anti-phishing training, warnings, algorithms
  • Authoring privacy and security policies, control
    and feedback mechanisms for pervasive computing

Jason Hong
Lorrie Cranor Jason Hong Norman Sadeh
8
Current Collaborations with IBM
  • Bob Kraut (CMU) and Viegas / Wattenberg (IBM)
    doing visualizations work, useful for
    self-awareness within a group
  • Gary Hsieh (CMU) interned with Jennifer Lai (IBM)
    this summer on queuing up and prioritizing
    helpdesk requests
  • Jeff Nichols (CMU Grad) now at IBM Almaden
  • IBM Global Business Services uses CogTool
  • Brad Myers had Eclipse grant last year
  • Lorrie Cranor has IBM Faculty Grant and
    Collaboration Grant

9
Opportunities for Collaborations
  • Non-Eclipse based UIs for Alice
  • Something more web-based
  • More Web Mashup tools
  • Lots of tools in Lotus and IBM Almaden
  • Physical activity monitoring and tracking
  • Corporate foundation, HR, Health of workforce
  • Tools to help cross-team collaboration
  • What problems other teams have
  • What they are working on
  • IBM Social and Collaborative Software
  • Using CogTool in more places in IBM

10
Opportunities for Collaborations
  • Human data types work
  • Phone numbers, addresses, etc
  • Tools to help programmers deploy these in code
  • Generalizing RADAR cognitive agents to work on
    more general problems
  • Prioritizing email, scheduling, etc
  • User defined workflows (CMU)
  • Flexible forms team (Lotus Workplace)
  • Mapping mental models to computer systems
  • Programming, predictive cognitive modeling
  • Authoring and refining policies
  • Corporate, security, privacy policies
  • Providing suggestions and auditing tools

11
Bigger Ideas
  • Shared representations throughout entire design
    process
  • Going beyond UML
  • Other kinds of users, with different perspectives
  • Combines skill set of tools, mashups, natural
    programming, mental models, social computing
  • Explore one domain deeply
  • Ex. Supporting a global university
  • Blackboard, registration, grades, web sites,
    scheduling, administration, courses on
    multi-campus
  • Ex. Security, both physical and virtual
  • IBM Google Cloud Computing initiative
  • Sensor Andrew sensor network at CMU

12
Ideas for IBM OCR Small Grants
  • Contextual inquiries of dev teams at IBM
  • Who are the different kinds of people on dev
    teams?
  • Studying what they are doing and how
  • Usable student services
  • Similarly, studying faculty and student needs
  • A user-centered approach to developing services
  • And extensible too, so students and others can
    add
  • Better ways of handling policies
  • Machine readable privacy, security policies
  • Classroom software too (message boards, syllabus)
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