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Software Project Management SPM

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Software Project Management, Bob Hughes and Mike Cotterell, McGraw-Hill, 3rd ... Non-Disclosure Agreement, Etc. Desire form of response, Contractual Provisions, ... – PowerPoint PPT presentation

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Title: Software Project Management SPM


1
Software Project Management (SPM)
  • Lecture 11
  • Project Communication
  • Procurement Management
  • Dr. Daniel Keret

2
Reading Assignment
  • Software Project Management, Bob Hughes and Mike
    Cotterell, McGraw-Hill, 3rd Edition.
  • Chapter 10
  • A Guide to the Project Management Body of
    Knowledge, PMI Publications, 3rd Edition, 2004
  • Chapters 10,12

3
Project CommunicationEmploys the processes
required to ensure timely and appropriate
generation, collection, distribution, storage,
retrieval and ultimate disposition of Project
Information
  • Communication Planning
  • Information Distribution
  • Performance Reporting.
  • Manage Stakeholders

4
Communication Planning
  • Determine the INFORMATION and the COMMUNICATION
    Needs of the Project
  • Who needs What information, When it needed, How
    it will be delivered by whom
  • Tools Techniques
  • Communication Requirement analysis
  • Corporate Project organizations charts
  • Stakeholders, Sub organizations involved in the
    project
  • Internal Information needs
  • External information needs
  • Stakeholders information needs
  • Communication Technology
  • Availability of Technology
  • Urgency needs of Information
  • Staffing and expertise of the project team

5
Communication Planning (Cont.)
  • Outputs
  • Communication Management Plan
  • Stakeholders communication requirements
  • Information to be communicated Format, Content,
    Details Level
  • Responsible team member
  • Receiving List
  • Technology that will be used
  • Frequency
  • Methods to update the plan
  • Guideline for status and project meetings

6
Information Distribution
  • Executing the communication plan and responding
    to unplanned requests for information
  • The sender is responsible to the completeness and
    clearance of the information and for CONFIRMATION
    that it was properly understood.
  • The receiver is responsible to make sure that the
    information was fully received and understood.
  • Information Gathering and Retrieval Tools
    Distribution Methods should be utilizes according
    to the communication plan
  • Communication Skills are part of the General
    Management Skills and Includes
  • Written, Oral
  • Speaking, Listening
  • Electronic communication and Web/Video
    conferencing tools
  • Software tools for management archiving and
    retrieval of information

7
Performance Reporting
  • Collection of baseline data and distribution the
    performance information to the stakeholders
  • Scope, Schedule, Cost and Quality are the basic
    Performance Information
  • Other information such as Risk and Procurement
    may be monitored
  • Tools Techniques
  • Information Presentation Tools
  • Performance Information gathering and compilation
  • Status review meetings
  • Time reporting systems
  • Cost reporting systems

8
Performance Reporting (Cont.)
  • Outputs
  • Performance Reports
  • Forecasts
  • Requested Changes
  • Recommended Corrective actions
  • Updates of the Organizational Process Assets

9
Manage Stakeholders
  • Purpose Satisfy the Needs of the stakeholders
    and resolve Issues
  • Managing the stakeholders increases the
    probability that the project will stay on track,
    with minimum disruptions and minimum unresolved
    issues.
  • The most important item is the process of closing
    open issues with stakeholders
  • Issue Logs
  • Resolved Issues
  • Other outputs
  • Approved Change Requests
  • Approved Corrective Actions
  • Updated Project Management Plan

10
Procurement ManagementThe Processes to Purchase
Products and Services Needed by the Project from
Outside Supplier
  • Purchasing Plan
  • Buy or Make
  • Identify potential suppliers
  • Request For Information (RFI) Document
  • Vendors Selection
  • Request For Proposal (RFP)
  • Sellers Responses Evaluation
  • Contract Negotiation
  • Contract Administration
  • Contract Closure

11
Purchasing Plan
  • Buy Incentives
  • Budget/Time Constrains
  • Knowledge Gap/Risks
  • Technology Gap
  • Off The Shelf Products/Services
  • Make or Buy Decision
  • Cost Consider Direct Indirect costs, Future
    requirement of the organization to the same
    product/service, Buy/Rent/Lease
  • The Project Team is lack the experience to
    deliver a project/sub-project with similar
    characteristics
  • Prior experience in managing vendors
  • Existing of viable suppliers
  • Identify Potential Suppliers
  • Incumbent, Known Competitors
  • New Entrant with distinguish advantage
  • Use consultants

12
Request For Information (RFI) DocumentThe
Lack/Defect In Requirement Specification is the
Heart of all DISPUTES resulting from H/W and
Software Acquisition
  • Clear Set of Requirements
  • Customer Strategy/Plan
  • Mandatory/Nice to have
  • Deadlines
  • Description of Existing Environment
  • Type of Contract
  • Bespoke, Off-the-self, customization
  • Fixed Price, Time and Material (TM)
  • Additional Information Required
  • Evaluation Plan (Short List)
  • Mandatory Requirements
  • Quality
  • Value for money
  • Vendor capabilities

13
Vendors Selection - RFP
  • Standard Forms
  • Standard Contract,
  • Non-Disclosure Agreement, Etc.
  • Desire form of response,
  • Contractual Provisions,
  • Detailed Requirement Statement
  • Evaluation Criteria
  • Overall lifecycle Cost
  • Technical/Financial/Production Capability
  • Management Approach
  • Intellectual Property (IP) rights
  • References
  • Business size/type
  • Etc.

14
Sellers Responses Evaluation
  • Sellers Responses
  • Bidder Conferences Resolve open issues
  • RFP response Proposal document
  • Proposals Evaluation Choose One or Few Finalists
    (Short List) that will enter the contract
    negotiation phase
  • Proposal Evaluation
  • Weighting System
  • Independent Estimates
  • Expert Judgment
  • Seller Rating System (prior projects evaluation)
  • Vendor Demonstrations Presentations
  • Reference Visitation

15
Contract Negotiation
  • Services/Products to be provided
  • H/W 3rd Party Software to be supplied
  • Ownership of the product/License agreement
  • Environment Setup
  • Customer commitments
  • Acceptance Procedures
  • Standards
  • Project Quality Management
  • Timetable
  • Price Payment Schedule
  • Other legal requirements
  • Dispute Resolution
  • Termination Damages
  • Etc.
  • Detailed Functional Requirement (Scope Statement)

16
Contract Administration
  • Meet contractual obligations, Protect the legal
    rights
  • Participant sub-organizations legal, finance,
    procurement, project management
  • Processes
  • Manage Project Execution
  • Performance reporting
  • Quality Control
  • Integrated change control
  • Risk monitoring and control
  • Inspections audits
  • Corrective actions
  • Claims disputes administration
  • Financial Management
  • Contract correspondence
  • Contract termination (for cause, convenience,
    default)
  • Amendments

17
Contract Closure
  • Verification that all deliverables were accepted
  • Lesson Learned documentation
  • Formal closure with the vendor
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