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Quality Assurance in the European Higher Education Area

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Academic staff. Non-academic staff. Students. Broad ownership of the internal QA system ... review by independent experts (QA experts, academic staff, students) ... – PowerPoint PPT presentation

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Title: Quality Assurance in the European Higher Education Area


1
Quality Assurance in the European Higher
Education Area
  • Colin Tück
  • 26/27 May 2008, Baku
  • Council of Europe seminar

2
Quality assurance within the EHEA
  • Internal quality assurance
  • Taking place within the higher education
    institution
  • Different extents of formality
  • Different driving forces
  • quality improvement
  • proving accountability
  • external forces
  • Different stages of development

3
Quality assurance within the EHEA (2)
  • External quality assurance

Chart by Lee Harvey
4
Quality assurance in the Bologna Process
Primary responsibility of HEIs for quality
agreed set of standards, procedures and
guidelines
Collaboration of HEIs and QA agencies in
establishing a common framework of reference
Co-operation in quality assurance with a view to
developing comparable criteria and methodologies
European Standards and Guidelines
European Register
E4 Group
1999 Bologna
2001 Prague
2003 Berlin
2005 Bergen
2007 London
5
European Standards and Guidelines for QA
  • Adopted by Bologna ministers in 2005
  • Developed by ENQA, ESU, EUA and EURASHE
  • Rationale
  • Standards and guidelines, but no procedures
  • Common principles that cover the diversity
  • Reference points rather than detailed standards
  • Not to be used as a checklist
  • Underlining the responsibility of HEIs for
    quality improvement

6
European Standards and Guidelines for QA (2)
  • Three sections that are linked

reference in standard 3.1
reference in standard 2.1
Chapter 3 ExternalQA agencies
Chapter 2 ExternalQA of HEIs
Chapter 1 InternalQA by HEIs
7
1) Standards and Guidelines for internal quality
assurance
  • Policy and procedures for quality assurance
  • Approval, monitoring and periodic review
  • Assessment of students
  • Quality assurance of teaching staff
  • Learning resources and student support
  • Information systems
  • Public information

8
2) Standards and Guidelines for external quality
assurance
  • Use of internal quality assurance procedures (1)
  • Development of external QA processes
  • Criteria for decisions
  • Processes fit for purpose
  • Reporting
  • Follow-up procedures
  • Periodic reviews
  • System-wide analyses

9
3) Standards and Guidelines for external QA
agencies
  • Use of external quality assurance procedures (2)
  • Official status
  • Activities
  • Resources
  • Mission statement
  • Independence
  • External quality assurance criteria and processes
  • Accountability procedures

10
Elements of an internal quality assurance system
  • Student questionnaires
  • Courses
  • Entire programmes
  • Also alumni, teaching staff
  • Approval and review of programmes
  • Internal evaluation of study programmes
  • Review team involving staff and students
  • Possible external element
  • Improvement measures and follow-up

11
Example of internal QA
12
Establishing an internal quality assurance system
  • Clearly define aims and objectives
  • Discuss the establishment of an internal quality
    assurance system with all relevant groups
  • Academic staff
  • Non-academic staff
  • Students
  • Broad ownership of the internal QA system
  • It will take time

13
European Quality Assurance Register
  • A web-based list of credible and reliable quality
    assurance agencies
  • Substantial compliance with the European
    Standards and Guidelines for Quality Assurance
    (ESG)
  • Evidenced through an external review by
    independent experts (QA experts, academic staff,
    students)
  • Objectives
  • Enhance trust and confidence
  • Improve recognition and support mobility
  • Prevent accreditation mills from gaining
    credibility
  • Allow HEIs to make better use of the diversity

14
European Quality Assurance Register (2)
Register Committee 11 members in their individual
capacity 5 government observers
Appeals Committee 3 members
Approval based on nominations
Election
General Assembly
Founding Members
E4 Group
Governmental Members EHEA Governments, CoE, CEPES
Social Partners BE and EI
Secretariat Director Administrative assistant
Executive Board 4 members (elected on proposal
of the E4)
15
Different levels of QA
16
Contact
Colin Tück Project Manager phone 32 2 2335
413 email colin.tueck_at_eqar.eu
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