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Using ICT as a Collaborative Tool for SME Development Inter and Intra Sectoral Development

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There is no doubt that the SME Sector is a key catalyst for ... Notice Board Structured billboard for the posting of notices (general, personal or topical) ... – PowerPoint PPT presentation

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Title: Using ICT as a Collaborative Tool for SME Development Inter and Intra Sectoral Development


1
Using ICT as a Collaborative Tool for SME
Development Inter and Intra Sectoral Development
fastforward to SME Competitiveness in Trinidad
and Tobago
Presenter Cassim Parak
2
There is no doubt that the SME Sector is a key
catalyst for economic growth and job creation
3
The Importance of SMEs
  • SMEs are the anchor and growth drivers for
    economies universally
  • SMEs contribute substantially to the GDP of any
    country
  • SMEs create employment
  • SMEs generate capital
  • SMEs level the playing fields between large
    corporations and monopolies
  • SMEs are also consumers that form a bridge
  • Todays SMEs are tomorrows large enterprises

4
Is this Collaboration?
5
The Future is Now
HTML
E-mail
WAP
PDA
SMS
Internet
Collaboration
Voice
Partners
Procurement
Employees
Agents
6
ICT as a Collaboration Mechanism
  • Exploiting and utilising information thru ICT is
    the key to staying in business and going for
    growth.
  • SMEs must learn to gather, assimilate, work,
    exploit and explore all the information at hand.
  • SMEs need to use various user-friendly ICT
    solutions for promoting their business.
  • ICT use plays an important role in enhancing
    various business functions including the quality
    of response and timeframes for responding.
  • Knowledge Management Collaboration between
    Knowledge Workers

7
The Importance of a Collaborative Framework
  • Reduce costs by automating the supply chain
  • Increase efficiencies by focusing on the core
    business
  • Focus becomes Quality of Service or Product
  • Reduce administration personnel costs
  • This is the age of the Information eConomy
    embrace IT

8
Collaboration Elements
  • Document Repository Indexed document container
    for document management (user definable
    attributes).
  • Discussion Forum Interactive forum for online
    Topical Discussions (Category/Catalogue).
  • Feedback Forum Interactive medium for general
    and topical feedback looping.
  • Notice Board Structured billboard for the
    posting of notices (general, personal or
    topical).
  • Calendaring, Scheduling, Tasking
  • User Directory List Database of employees
    including profile information with the ability to
    dynamically or through updates integrate to Human
    Resources application.
  • Companies Directory List Segments for
    Suppliers, Partners, Customers, electronic yellow
    pages, etc.
  • Information Search Retrieval System Advanced
    Search system locates information precisely
    efficiently.
  • Product Price Catalogues
  • Customer Interaction Touch Points and Mediums

9
Impact of the ICT Strategy of Large Enterprises
to SMEs to the Economy
  • Gap widens between the Large Enterprise the SME
  • SME Competitiveness negatively impacted
  • Monopolies get bigger
  • SME is less attractive as an employer of choice
  • Imbalanced economy
  • Profit Value Proposition attrition

10
ICT Collaboration Where are the Large
Enterprises
  • Shared Services Model
  • Automation of Administrative functions
  • People Learning
  • Knowledge Workers
  • Costs of ICT
  • Connectivity Touch Points
  • Profiling Personalisation
  • Information Mining for decision support

11
Basic ICT Considerations for the SME
  • Infrastructure
  • Connectivity
  • Business Applications
  • People Learning
  • Access Security
  • Backup Disaster Protection
  • Data Management
  • Personalisation

12
ICT Investment Considerations
  • Consider Open Source Software
  • Shareware versus Shelfware
  • Lowering or Eliminating Connectivity Costs
  • Learning Programs on ICT use
  • Be wary of obsolete technologies ensure a
    cost-effective technology refresh program
  • Encourage your ICT Supplier to Partner your
    business
  • Dont be intimidated Walk the Path

13
Benefits of ICT Collaboration for the SME
  • Improve business process
  • Achieve World-Class status
  • Best Practice methodology
  • Access new markets
  • Reduce cost Increase efficiencies
  • Effective Marketing
  • Employment and wealth generation
  • Relative competitiveness increases

14
A Shared ICT Infrastructure Model for SMEs
  • Focus on Core activities
  • Aggregate ICT investment costs
  • Reduce Capital investment costs
  • Reduce Maintenance costs
  • Economies of Scale through divide use
  • Conform to business specifications
  • Collaborate Co-op
  • Standardise Technology

15
e.com institute delivers common-sense business
solutions that leverage the power of the net as
an enabling mechanism of the new economy
… our objective
  • is to position e.com institute as a provider of
    eBusiness Solutions to the African Continent
    (Nepad Support)

16
Focus Areas
Enterprise Solutions
Suppliers
Business to Business
Customers
Business Intelligence
The Business
Business to Consumer
Local Competitors
Employees
Decision Support
Landscape
Global Competitors
Business to Employee
Management
New Entrants
Knowledge Management
Focus
Performance Management
17
Methodology
  • Envision
  • explore opportunities
  • develop E-Business strategy
  • Define
  • Identify functionality to be implemented
  • Architect
  • Define the technical environment
  • Build
  • Develop Prototype
  • Implement
  • Deliver Rollout
  • Train
  • Support Structure

18
Conclusion
  • One of the hallmarks of the information age is
    that the new currency of business is information
    or knowledge sharing. The way in which that
    knowledge is managed can ultimately determine the
    success or failure of any enterprise.
    Collaborative Technologies offer the ideal medium
    for-
  • Easy Knowledge creation sharing
  • Access to information anytime, anywhere
  • Better decisions through better information
  • Knowledge workers without limits

19
Thank You
  • Question Answer Session
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