Patient Engagement in the U.S. - PowerPoint PPT Presentation

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Patient Engagement in the U.S.

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Patient Engagement in the United States. July 12, 2003. David Lansky, PhD ... Patient surveys report sense of full engagement remains rare ... – PowerPoint PPT presentation

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Title: Patient Engagement in the U.S.


1
Patient Engagement in the United States July 12,
2003 David Lansky, PhD FACCT - Foundation for
Accountability
2
Patient Engagement in the U.S.
  • Benefits not disputed - though some concern about
    patient capacity
  • Many successful experiments
  • Patient surveys report sense of full engagement
    remains rare

3
PATIENT ENGAGEMENT - AN EXPANDED MODEL
  • PERSONAL CARE
  • CLINICAL CARE
  • HEALTH SYSTEM NAVIGATION
  • FINANCIAL PARTICIPATION
  • HEALTH SYSTEM GOVERNANCE
  • CIVIC GOVERNANCE

4
Patient-side Barriers to Patient Engagement
  • Activation
  • Literacy
  • Diversity
  • Salience
  • Unpredictability
  • Third-party Financing

5
System Barriers to Patient Engagement
  • Culture
  • Infrastructure
  • Finance

6
System Opportunities to Increase Patient
Engagement1 Culture
  • National thought leadership
  • Curriculum reform
  • Professional standards
  • Patient expectations for care

7
System Opportunities to Increase Patient
Engagement2 Infrastructure
  • Personal health information
  • Performance information
  • Patient safety improvements

8
System Opportunities to Increase Patient
Engagement3 Financing
  • Process based payment
  • Outcomes based payment
  • Patient financial responsibility
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