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70284 MCSE Guide to Microsoft Exchange Server 2003 Administration

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Title: 70284 MCSE Guide to Microsoft Exchange Server 2003 Administration


1
70-284 MCSE Guide to Microsoft Exchange Server
2003 Administration
  • Chapter One
  • Introduction to Exchange Server 2003

2
Objectives
  • Describe different types of messaging systems
  • Understand the features available in Exchange
    Server 2003
  • List the new features available in Exchange
    Server 2003
  • List the features removed from Exchange Server
    2003

3
Types of Messaging Systems
  • Messaging systems are a standard part of almost
    every company
  • Allow easy communication between all levels of
    staff in an organization
  • Messaging systems can be divided into two
    categories
  • Shared file messaging systems
  • Database messaging

4
Shared File Messaging Systems
  • Central server is used to store messages in files
  • Client software is responsible for performing
    most of the work
  • Early messaging systems were shared file
    messaging systems

5
Database Messaging Systems
  • Use a central database to store the messages for
    all users
  • Client software does not access the database
    directly
  • Microsoft Exchange is a database messaging system

6
Exchange Server 2003
  • Features
  • Active Directory integration
  • Cluster capable
  • Policy-based management
  • Recipient management flexibility
  • Excellent client software

7
Exchange Server 2003 (continued)
  • Features (continued)
  • Address book manageability
  • Public folders
  • Scalability
  • Security
  • Disaster recovery
  • Flexible upgrade options

8
Active Directory Integration
  • Directory service for tracking user
    characteristics and system configuration
  • Included in Exchange Server 2003

9
Activity 1-1 Installing Windows Server 2003
  • Objective Install Windows Server 2003
  • Description Windows Server 2003 is required
    before Exchange Server 2003 is installed

10
Activity 1-2 Configuring a Static IP Address
  • Objective Configure your server with a static IP
    address
  • Description Static IP address is needed so users
    have a consistent place to connect

11
Activity 1-3 Installing Active Directory
  • Objective Install Active Directory
  • Description Exchange Server 2003 requires Active
    Directory to store configuration information

12
Cluster Capable
  • Allows applications to be installed on multiple
    servers but running on only one at a time
  • If an application fails on one server, a second
    server takes over
  • Important for highly available systems

13
Activity 1-4 Modifying Microsoft Internet
Explorer Default Security
  • Objective Modify the default security settings
    of Internet Explorer
  • Description You must reduce the security
    settings on your server to perform Web research

14
Policy-based Management
  • Recipient policies
  • Allow administrators to define criteria for
    groups of users to be managed
  • Server policies
  • Used to manage groups of servers

15
Recipient Management Flexibility
  • Potential recipients
  • Users (most common)
  • Security groups
  • Distribution groups
  • Contacts
  • Public folders

16
Excellent Client Software
  • Exchange Server 2003 is capable of acting as a
    server for many different e-mail clients
  • Many advanced features are available only when
    using Outlook as the client software

17
Excellent Client Software (continued)
  • Outlook Web Access (OWA)
  • A Web-based version of Outlook
  • Simple Mail Transfer Protocol (SMTP)
  • For mail delivery
  • Post Office Protocol version 3 (POP3)
  • Allows storage of messages in a single inbox
  • Internet Message Access Protocol (IMAP)
  • Allows message storage in multiple folders

18
Activity 1-5 Installing Internet Information
Services
  • Objective Install Internet Information Services
    (IIS)
  • Description IIS is required for Outlook Web
    Access

19
Address Book Manageability
  • Global Address List (GAL)
  • List of all users in an organization
  • Application Service Provider (ASP)
  • Ensures that each customer only has his own
    employees in the GAL

20
Public Folders
  • Public folders are used by Exchange Server 2003
    to support
  • Shared calendars
  • Discussion groups
  • Shared mailboxes
  • Messaging applications

21
Scalability
  • Scaling out
  • A single application is installed on multiple
    servers
  • Servers communicate to operate as a single system

22
Security
  • Security is supported when users are sending
    messages
  • Secure Multipurpose Internet Mail Extension
    (S/MIME)
  • Encrypts Internet e-mail messages
  • Secure Sockets Layer (SSL)
  • Encrypts communication between servers and clients

23
Disaster Recovery
  • NT Backup is installed with Exchange Server 2003
  • Backs up the Exchange databases while being
    accessed
  • Backs up and restores only entire Exchange
    databases
  • Third-party software can restore individual
    messages

24
Flexible Upgrade Options
  • Exchange Server 5.5 and Exchange 2000 Server can
    be upgraded to Exchange Server 2003
  • Exchange 2000 Server can be upgraded with a
    simple in-place upgrade
  • Exchange Server 2003 is installed over an
    existing Exchange 2000 server

25
New Features of Exchange Server 2003
  • Improved OWA
  • Kerberos authentication
  • RPC over HTTP
  • Mobile Services for Exchange

26
New Features of Exchange Server 2003 (continued)
  • Query-based distribution groups
  • Recovery storage group
  • Enhanced clustering
  • Internet Mail Wizard
  • Connection filtering

27
Improved OWA
  • The new version of OWA has almost the complete
    functionality of the full Outlook client
  • Attachment blocking stops attachments with
    certain file extensions
  • Junk e-mail filtering moves junk mail out of the
    main inbox and into a junk mail folder
  • S/MIME allows OWA users to send encrypted e-mail

28
Kerberos Authentication
  • The standard authentication protocol for all
    versions of Windows starting with Windows 2000
    Server and Professional
  • Provides enhanced security over the older NTLM
    authentication

29
RPC over HTTP
  • Remote procedure call (RPC) over Hypertext
    Transfer Protocol (HTTP)
  • Allows mobile users to use the full Outlook
    client
  • Connecting to Outlook client remotely required
    the use of a virtual private network (VPN)
    connection

30
Mobile Services for Exchange
  • Allows mobile users to access their information
    stored on Exchange Server 2003

31
Query-based Distribution Groups
  • Dynamically defines membership of a group based
    on a Lightweight Directory Access Protocol (LDAP)
    query
  • Reduces time spent maintaining the memberships
    and makes lists more accurate

32
Recovery Storage Group
  • Used to recover individual messages
  • Previous versions required use of a spare server
    to recover individual mail messages

33
Enhanced Clustering
  • Exchange Server 2003 supports using up to eight
    servers in a cluster
  • Clustering support in Exchange 2000 Server only
    allowed for two servers in a cluster

34
Internet Mail Wizard
  • Easier for administrators to configure their
    Exchange servers to connect with the Internet
  • Functions controlled through the Internet Mail
    Wizard
  • E-mail domains
  • Relaying
  • Rules for outbound messages

35
Connection Filtering
  • Restricts which servers are allowed to send
    e-mail messages to an Exchange server
  • Block lists provide data about IP addresses based
    on rules
  • Lists configured to block incoming mail from the
    IP addresses
  • Maintained by third parties and are accessible
    over the Internet

36
Features Removed in Exchange Server 2003
  • Connectors for Lotus ccMail and Microsoft Mail
  • Real-time collaboration features
  • M drive
  • Key Management Service

37
Connectors for Lotus ccMail and Microsoft Mail
  • Lotus ccMail and Microsoft Mail have not been
    commonly used since the late 1990s
  • If you require ongoing connectivity to either
    Lotus ccMail or Microsoft Mail, you should ensure
    that there is at least one Exchange 2000 server
    in your organization

38
Real-time Collaboration Features
  • Provided real-time collaboration for instant
    messaging
  • Supported multi-user conferences with text chat,
    sound, white boards, and video
  • These features are now found in a separate
    product called Live Communications Server 2003

39
M Drive
  • In previous versions of Exchange Server, the
    drive letter M was created on the server to
    provide access to the information store
  • Some applications require the M drive
  • The M drive is disabled by default in Exchange
    Server 2003
  • Enabled if required for a software application

40
Key Management Service
  • Both Windows 2000 Server and Windows Server 2003
    include Certificate Services, which replaces the
    functionality of the Key Management Service

41
Summary
  • There are two generic types of messaging systems
  • Shared file messaging systems
  • Database messaging systems
  • Exchange Server is a database messaging system

42
Summary (continued)
  • Features of Exchange Server 2003 include
  • Active Directory integration
  • Cluster capable
  • Policy-based management
  • Recipient management flexibility
  • Excellent client software
  • Address book manageability
  • Public folders
  • Scalability
  • Security
  • Disaster recovery
  • Flexible upgrade options

43
Summary (continued)
  • New features of Exchange Server 2003
  • Improved OWA
  • Kerberos authentication
  • RPC over HTTP
  • Mobile Services for Exchange
  • Query-based distribution groups
  • Recovery storage group
  • Enhanced clustering
  • Internet Mail Wizard
  • Connection filtering

44
Summary (continued)
  • Features removed from Exchange Server 2003
    include
  • Connectors for Lotus ccMail and Microsoft Mail
  • Real-time collaboration features
  • M drive
  • Key Management Service
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