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Employer Expectations for the 21st Century Workforce

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21st Century Thinking. Think Outside the Box (#1) Study Skills and Testing Strategies ... 21st Century Skills. 5. Computer Skills. Product Suite Concept (MS Office XP) ... – PowerPoint PPT presentation

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Title: Employer Expectations for the 21st Century Workforce


1
Employer Expectationsfor the21st Century
Workforce
Mark Snyder, CIO MSA Consulting Group
2
Objectives
  • The Premise
  • 21st Century Thinking
  • Computer Skills
  • Hard Skills
  • Soft Skills
  • Managers Wish List
  • Universal Failures
  • Creating Potential Employees

3
The Premise
  • Ask Managers from Fortune 500 Companies to
    Describe Ideal Candidates for New-Hire
  • Positions in Their Organization...

4
21st Century Thinking
  • Think Outside the Box (1)
  • Study Skills and Testing Strategies
  • Enhanced Memory Retention and Recall
  • Increased Comprehension Levels
  • Collaboration and Teamwork

5
Computer Skills
  • Product Suite Concept (MS Office XP)
  • WP - SS - PIM - DB (Mandatory)
  • Presentation / Page Layout Design ()
  • Finance Tracking / Budgeting Software
  • Computer Integration In Daily Activities
  • Web-Based Research and Verification

6
Hard Skills
  • SEVENTH GRADE Reading Level
  • Basic ARITHMETIC Skills ( - /)
  • Decimals, Fractions, and Percents
  • Executive Writing / Report Writing Skills
  • Proofreading / Error-Checking
  • Oral Presentation and Briefing Skills

7
Soft Skills
  • Team-Building (Empowering Groups)
  • Active Listening and Questioning
  • Gender and Diversity Skills
  • Time and Asset Management
  • Problem-Recognition and Solving
  • Message-Taking and Transmittal Skills

8
The Wish List
  • Perception of Customer Value
  • Telephone Skills
  • Personal and Electronic Ethics
  • Foreign Languages (Japanese 1)
  • Public Manners and Courtesy
  • Command of the English Language

9
Universal Failures
  • Speech and Vocabulary
  • Hygiene and Appearance
  • Comportment and Behavior
  • Punctuality
  • Ambition
  • Leadership
  • Teamwork

10
Creating Potential Employees
  • Test Relentlessly
  • Use Teams to Complete Complex Projects
  • Enforce Real-World Rules
  • Require Precise Communication
  • No Typos Allowed
  • Regular Team Member Reports
  • Do Complex Projects for Other Teachers
  • Build Business Relationships

11
The New Millennium Workforce
  • Hands-On Capability
  • Comfortable In Team Environments
  • Able to Followand Lead
  • Continuing Education / Lifelong Learning
  • Culturally Diverse and Gender-Neutral
  • Personal Career Awareness
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