Realising Dreams, Avoiding Nightmares, Accepting Responsibilities: A Framework For Our Responsibilit

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Realising Dreams, Avoiding Nightmares, Accepting
ResponsibilitiesA Framework For Our
Responsibilities
http//www.ukoln.ac.uk/web-focus/events/conference
s/alt-c-2009/
Session
113
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• Brian Kelly
• UKOLN
• University of Bath
• Bath, UK

Email b.kelly_at_ukoln.ac.uk Twitter ID briankelly
Blog http//ukwebfocus.wordpress.com/
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Resources bookmarked using altc-2009-113' tag
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About This Talk

• Theres a need to
• Agree on the vision (the dreams)
• Understand the concerns (the nightmares)
• Develop a framework for addressing the concerns
• Manage the risks in order to realise the
  potential
• Share the load, to collaborate on risk
  identification and risk management
• Convince (sceptical?) senior management,
  colleagues, that your approaches are reasonable

Note framework being developed initially to
support general use of Social Web services
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Your Nightmares
Assessment
Lack of resources
Benefits unproven
Pedagogy
No time
Concerns
LimitedUnderstanding
Sustainability
Interoperability
No support frommanagement
Technical Issues
Concerns
Privacy
Legal issues
Ethical issues
Whats missing?
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Deployment Strategies

• Theres a need for a deployment strategy for
  innovation
• Addressing learning needs
• Low-hanging fruits
• Listening to concerns addressing them
• Observe emerging best practices
• Encouraging the enthusiasts (dont get in the
  way)
• Staff training development
• Address areas you feel comfortable with
• Evidence impact analysis and assessment
• Risk and opportunity management strategy
• Accept things you wont/cant do it

Now established?
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Scoping You Dont Need To Blog!
(Staff/students)

• Perhaps blogging twittering (and speaking at
  conferences) is best left to those with a passion
  / preference for such user engagement?

• Suggestions
• Encourage the enthusiast
• Lightweight bureaucracy Dont be stupid,
  emerging patterns of Twitter usage ,

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You Might Need a Policy

• Dangers
• A policy is bureaucratic,
• Fails to understand new technologies

• Dangers of no policy
• Over-the-top reaction

• A lightweight policy
• Mosman Council page describes who is tweeting on
  behalf of the Council (the web team based at the
  Library) why they are doing it their reply
  policy and how to stop them following you

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Privacy

• Openness vs. Privacy
• Difficult (confidentiality, cultural issues,
  awareness issues, )
• Closed proprietary have advantages!
• Approaches
• New media literacy
• Using appropriate approaches ourselves (are we at
  ALT-C?)

Quiet Zone at IWMW (Balcony) no photos, no loud
gadgets,
What can you suggest?
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Risk Management

• JISC infoNet Risk Management infoKit
• In education, as in any other environment, you
  cant decide not to take risks that simply isnt
  an option in todays world. All of us take risks
  and its a question of which risks we take

• Examples of people who are likely to be adverse
  stakeholders
• People who fear loss of their jobs
• People who will require re-training
• People who may be moved to a different department
  / team
• People .. required to commit resources to the
  project
• People who fear loss of control over a function
  or resources
• People who will have to do their job in a
  different way
• People who will have to carry out new or
  additional functions
• People who will have to use a new technology

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Risk Assessment

• Risk assessment for use of Web 2.0 services at
  UKOLNs IWMW 2006 event

• What are we trying to achieve?

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Towards a Framework

• Time To Stop Doing and Start Thinking A
  Framework For Exploiting Web 2.0 Services,
  Museums the Web 2009 conference

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Using The Framework
Note personal biases!

• Use of approach in two scenarios use of Twitter
  Facebook

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An Audit

• Do we have a need for
• An individual risk audit
• A departmental / course-based / risk audit
• An institutional risk audit

From VC To HoD All cost centres must complete
the attached Web 2.0 risk assessment form by
The audit requires Failure to complete will
result in
If e-learning 2.0 / PLEs / enhance learning
experiences dont we have a responsibility to
maximise these benefits? And will these
approaches support this work?
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What Else?

• Suggestions for other approaches for Realising
  Dreams, Avoiding Nightmares, Accepting
  Responsibilities warmly appreciated!

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Questions?