Crucial%20Conversations%20based%20on%20the%20book%20by:%20By%20Kerry%20Patterson,%20Joseph%20Grenny,%20Ron%20McMillan%20and%20Al%20Switzler - PowerPoint PPT Presentation

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Crucial%20Conversations%20based%20on%20the%20book%20by:%20By%20Kerry%20Patterson,%20Joseph%20Grenny,%20Ron%20McMillan%20and%20Al%20Switzler

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We can face them and handle them poorly. We can face them and handle ... Activity: Watch Video Clip, 'The Apology' https://www.vitalsmarts.com/skillsvideo.aspx ... – PowerPoint PPT presentation

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