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Title:

Assertiveness

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Expressing and standing up for Personal Rights and Feelings without violating ... Apologetic & vague. Self - hating. Hesitant. Mourning. 11. Passive Behavior [contd. ... – PowerPoint PPT presentation

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Title: Assertiveness


1
Assertiveness
  • Putting forward your own NEEDS,
  • IDEAS and FEELINGS, and also
  • Respecting the Right of Others to do
  • the same.

2
It involves
  • Acting in ones own interest
  • Expressing and standing up for
    Personal Rights
    and Feelings without violating others
    rights and feelings
  • Expressing opinions fearlessly
  • Making decisions

3
A commonly believed myth
  • To be successful, one Has to be
    Aggressive

and
To be otherwise,is to be Passive and
ineffectual
but
Assertiveness is a happy medium between
the two because..
4
AGRESSIVENESS INVOLVES.
PASSIVENESS INVOLVES.
  • A total disregard for others
  • Getting angry or using verbal force
  • I am superior and right, you are inferior
    and wrong
  • Undervaluing ones own importance
  • Assuming responsibility for others reactions
    and emotions
  • My perceptions, opinions, feelings etc. Are
    less important or correct than those of
    others


5
To be (assertive) or not to be,the choice
is yours
6
Aggressive Behavior
  • The body language
  • Leaning forward
  • Pointing fingers
  • Piercing and glaring eye contact
  • Jabbing

7
Aggressive Behavior contd.
  • The way you talk

The way you feel
  • Loud
  • In control of others
  • Wanting to dominate
  • Isolated
  • Guilty
  • Sarcastic
  • Emphatic
  • Arrogant

8
Aggressive Behavior contd.
  • The way you make others feel
  • Unfriendly
  • Humiliated
  • Afraid
  • Resentful

9
Passive Behavior
  • The body language
  • Standing back
  • Little / no eye contact
  • Smiling even when upset

10
Passive Behavior contd.
  • The way you talk
  • Apologetic vague
  • Self - hating
  • Hesitant
  • Mourning

11
Passive Behavior contd.
  • The way you feel
  • Taken advantage of
  • Anxious and frustrated
  • Hurt and powerless

12
Passive Behavior contd.
  • The way you make others feel
  • Frustrated
  • Insulting
  • Guilty
  • Out of patience

13
Assertive Behavior
  • The body language
  • Eye contact direct and not staring
  • Relaxed, moving easily
  • Open hand movements
  • Head held up

14
Assertive Behavior contd.
  • The way you talk
  • Steady and firm
  • Spontaneous
  • Sincere
  • Clear

15
Assertive Behavior contd.
  • The way you feel
  • Good about yourself
  • Confident
  • Responsible for your own actions
  • Powerful within

16
Assertive Behavior contd.
  • The way you make others feel
  • Comfortable and at ease
  • Respected as well as respectful

17
Verbal Behaviors
  • Non- assertive
  • Ive invited my friends over for dinner
    tonight. Do you mind ? Qs. with no options
  • Why do you always want to hurt my
    feelings ? Qs. As punishers
  • Dont you care enough about me to call
    every weekend ? assumptuous Qs.

18
Verbal Behaviors contd.
  • Assertive
  • Would you be more specific about what I
    did that you didnt like ?
  • I would like us to share the
    responsibility for the housework
  • I feel unhappy about what you just did.

19
Benefits of assertiveness
  • Develop a sense of self worth
  • Be more relaxed and open
  • Less critical of self and others
  • Know what you want from each situation
  • Develop skills to handle difficult
    situations
  • Quicker results are achieved
  • Goals are easily achieved

20
Benefits of assertiveness contd.
  • Behaviour is consistent
  • Confidence increases
  • Issues are resolved quickly
  • Decision making process is speeded up
  • Consensus is felicitated
  • Discipline is felicitated
  • Priorities are maintained

21
Steps to assertiveness
  • Assess the situation
  • Observe he other person
  • Listen to the message
  • Respond assertively

22
To become assertive
  • Express yourself clearly and positively
  • Open conversations without hesitating
  • Take a clear stand on issues
  • Stand up for your beliefs
  • Exhibit consistent behaviour
  • Disagree agreeably without hurting others
  • Act with reason

23
  • Say no when you want to say no
  • Think before talking
  • Assume responsibility for your feelings
  • Empathize with others
  • Display firmness without being harsh
  • Be fair in your dealings
  • Face issues squarely without procrastination
  • Be a patient and effective listener
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