Road Map to Success

1
Road Map to Success
Cabarrus County
2
Whats the bottom line for any organization?

• Success!

3
How Do You Know If Youve Been Successful?

• A destination, outcomes or goals have been
  established
• Measures have been identified to quantify
  progress toward the achievement of those
  established outcomes or goals

4
Has Cabarrus County Been Successful?

• Difficult to Answer.

5
Do We Want to Be Successful?

• If yes, then how?

6
Strategic Planning!
7
What is strategic planning?

• strategic planning is a disciplined effort to
  produce fundamental decisions and actions that
  shape and guide what an organization is, what it
  does, and why it does it, with a focus on the
  future. (Alliance for Nonprofit Management,
  Adapted from Bryson's Strategic Planning in
  Public and Nonprofit Organizations)

8
Why Do It?

• It leads to effective, targeted action.
• It builds a shared vision that is values-based.
• It is an inclusive, participatory process in
  which board, staff and partners take on a shared
  ownership.
• It accepts accountability to the community.
• It is sensitive to the organization's
  environment.
• It is based on quality data.
• It requires an openness to questioning the status
  quo.
• It is a key part of effective management.
  (adapted from the Alliance for Nonprofit
  Management)

9
In short

• It greatly increases the chances that we are
  successful in achieving the desired future for
  the organization and community that are shared by
  the Board and its partners.

10
How is strategic planning done?

• By following a step-by-step process

11
Mission What is our purpose?
Cabarrus County Strategic Planning Model
Core Values How do we do business?
Vision What is our best future?
Assessment Is it working?
Outcomes and Indicators
Strategies
Performance Measure Monitoring
Implementation
12
Definitions

• Mission - description of an organizations
  purpose, identification of its customers and the
  services or products it provides.
• Core Values - principles that guide how members
  of an organization deal with each other, their
  customers and partners
• Vision - the ideal or best future for an
  organization
• Outcomes - conditions of well-being for children,
  adults, families or communities
• Indicators - measures that help quantify the
  achievement of an outcome
• Strategies - Coherent collections of actions that
  have a reasoned chance of improving our outcomes
• Performance measures - a measure of how well a
  program or service system is working.
• Assessment - determination of whether strategies
  are successful in achieving desired outcomes.

13
OUTCOMES INDICATORS
PERFORMANCE MEASURE
PERFORMANCE MEASURE
PERFORMANCE MEASURE
STRATEGY
14
Strategic Planning Permeates the Organization

• Each department develops strategies and
  performance measures aimed at achieving the
  organizations desired Outcomes
• Employees behavior is guided by the Core Values
• Resource allocation is prioritized based on the
  extent to which programs are related to the
  organizations chosen outcomes

15
Are you willing to commit to a strategic planning
initiative?