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Engaging Community Colleges A First Look

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Title: Engaging Community Colleges A First Look


1
2009 CCCSE Workshop CCSSE 101
May 26, 2009 Austin, Texas
2
  • Rowland Cadena
  • College Liaison
  • cadena_at_ccsse.org
  • Erika Glaser
  • Research Associate
  • glaser_at_ccsse.org
  • Courtney Adkins
  • Survey Operations Coordinator
  • adkins_at_ccsse.org
  • Center for Community College Student Engagement
    CCCSE
  • Community College Leadership Program
  • The University of Texas at Austin

Community College Survey of Student Engagement
3
Session goals?
4
CCSSE Overview
5
CCSSE A Tool for Improvement
  • CCSSE helps us
  • Assess quality in community college education
  • Identify and learn from good educational practice
  • Identify areas in which we can improve

Community College Survey of Student Engagement
6
CCSSE A Tool for Community Colleges
  • CCSSE data analyses include a three-year cohort
    of participating colleges.
  • The 2009 CCSSE Cohort includes more than half a
    million community college students from 663
    community and technical colleges in 49 states,
    British Columbia, Nova Scotia, Ontario, and the
    Marshall Islands.

7
What is Student Engagement?
  • the amount of time and energy students invest in
    meaningful educational practices
  • in other words, institutional practices and
    student behaviors that are highly correlated with
    student learning and retention

Community College Survey of Student Engagement
8
Learning from CCSSE Results
9
How can you build a culture of evidence with
CCSSE data?
  • Identify key areas aligned with college mission
    and strategic plan.
  • Start with the benchmarks.
  • Look at individual survey items.
  • Disaggregate the data.
  • Distinguish between best and typical.

10
  • Involve the college community.
  • Design strategies and set targets.
  • Share the data and plans to address them.
  • Measure effectiveness.
  • Scale up efforts that are working. Modify and
    discontinue those that are not.

11
Unpacking your Institutional Report
  • Delivered by July 31st
  • Hard copy binders are sent to presidents
  • Institutional contacts access binder data via the
    CCSSE Web site
  • If college participated as part of a consortia,
    printed hard copy will include consortia
    comparison results only. However, both consortia
    and size comparisons will be available
    electronically.

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13
Report Overview
14
Digging Into the Benchmarks
15
Benchmarking and Reaching for Excellence
  • The most important comparison
    where you are now, compared with
    where you want to be.
  • Other comparisons and ways to identify effective
    practices
  • Within your own college
  • Across your consortium
  • Looking at other colleges most like you

Community College Survey of Student Engagement
16
CCSSE Benchmarks for Effective Educational
Practice
  • The five CCSSE benchmarks are
  • Active and Collaborative Learning
  • Student Effort
  • Academic Challenge
  • Student-Faculty Interaction
  • Support for Learners

Community College Survey of Student Engagement
17
Community College Survey of Student
Engagement 2007 Benchmark Summary Table All
Students Example College, Example Consortium
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Increasing Academic Challenge/Student Effort
  • Itawamba Community College QEP Raising the
    Bar Improving Student Writing Through Early
    Intervention
  • Focused on increasing quality of student writing
  • Increased amount of required writing across the
    curriculum
  • Established three writing support centers
    (tutoring) to improve writing basics grammar,
    mechanics, content, etc.
  • 2008 CCCSE data show (2006 comparison) students
    spend
  • More time on writing papers integrating material
    (from 2.48 to 2.57)
  • More time writing multiple drafts than in 2006
    (from 2.37 to 2.55)

22
Increasing Support for Learners
  • Valencia Community College Supplemental
    Instruction (SI) (prep math and gateway courses)
  • Supplemental Learning leaders (trained students
    who successfully completed course) hold
    supplemental learning sessions outside of class
  • Results
  • Students who attend at least one SL session have
    higher success rates (course grade of C or
    better) than non-attendees
  • Students who attend at least one SL session
    withdraw less (17) than non-attendees (40)

23
Increasing Student Faculty Interaction/Support
for Learners
  • Parkland Community College-Facilitated Study
    Groups (FSGs)
  • Led by full-time mathematics faculty, the study
    groups target difficult courses rather than
    difficult students. Group activities include
    academic diagnosis, study skills, professional
    tutoring, supplemental instruction, academic
    follow-up, and, when appropriate,
    computer-assisted instruction.
  • Results
  • The persistence rate for students in a study
    group has jumped 25, with almost three-fourths
    of those participating completing their
    developmental course.

24
Increasing Active and Collaborative Learning
  • FCCJ - Creating Optimum Learning Environments
    (CREOLE)
  • 4-module online graduate credit course to help
    faculty understand and apply learning/motivation
    research and theory
  • Online, Hybrid/Blended, and Classroom Professor
    Certificates
  • Required for all faculty teaching online courses
  • Available to faculty outside FCCJ for a fee
  • Honorariums paid to both department and to
    adjuncts who complete certificates
  • Results Both F/T and P/T faculty report
  • Increased use of interactive learning strategies
    in BOTH online and classroom settings

25
Communicating about and Using CCSSE Results
26
Communicating Your Results
  • High levels of student engagement are the product
    of an institution-wide commitment, not discrete
    initiatives. In other words, quality education is
    not an event its a culture.
  • CCSSE is committed to helping you build that
    culture at your college, and we provide a CCSSE
    Toolkit as a key resource for those efforts.
  • How have you communicated about your results?

27
CCSSE Toolkit
  • Communication Tools
  • Using CCSSE Tools
  • Strengthening Student Engagement Tools
  • Student Focus Groups Tools

http//www.ccsse.org/members/communications.cfm
28
Drop-In Overview Template
  • Insert results and circulate to key constituency
    groups
  • Used to conduct guided conversations or focus
    groups to promote a better understanding of your
    institutions survey findings and their potential
    implications for improvement initiatives

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Using CCSSE Tools
  • Predictions Exercises
  • The CCSSE Accreditation Toolkits

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34
Best Practices - North Hennepin Community College
(MN)
  • NHCC translated the Faculty Predictions
    document into an electronic format and used
    personal response system "clickers. Faculty,
    staff, and administration participated, and the
    format provided immediate feedback after each
    survey response percentage was predicted.
  • After an initial discussion of the data, everyone
    was divided randomly into benchmark groups and
    asked to identify two priorities for change at
    the college in that area. These priorities for
    change were then worked into the colleges
    assessment plan initiatives.

35
CCSSE Accreditation Toolkits
  • Individually tailored for each of the six higher
    education accrediting bodies. Each toolkit
    includes
  • A model regional accreditation timeline and
    advice about including CCSSE administrations in
    that timeline
  • A section that aligns the CCSSE items to your
    accrediting bodys standards and criteria
  • Examples of how colleges in your accrediting
    region have used CCSSE results for their review
    purposes

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CCSSE Course Feedback Form
  • End-of-course evaluation instrument
  • Developed with the assistance of an advisory
    panel from CCSSE member colleges
  • Based on student engagement items from the CCSSE
    survey and additional course feedback items
    submitted and reviewed by our advisory panel
    members

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Student Focus Groups Toolkit
  • Student Focus Group discussions will help you
    better understand students experiences, as well
    as uncover possible strategies to consider for
    improvement. They will provide qualitative
    information to enhance your CCSSE data.
  • The Student Focus Group Toolkit contains
    instructions for planning focus groups and
    recruiting focus group participants, discussion
    tools, and a summary report sample.
  • http//www.ccsse.org/members/focusgroups.cfm
  • For questions about using the Student Focus Group
    Toolkits, please contact Sandra Shannon, Project
    Coordinator, Initiative on Student Success, at
    shannon_at_ccsse.org

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42
Best Practices Paradise Valley Community
College (AZ)
  • Before PVCC participated in CCSSE, e-briefings
    were sent out to the college community to share
    how CCSSE would serve as a tool for the college.
  • The college created a PVCC CCSSE Web site, which
    includes all the e-briefings, an overview of
    CCSSE, an overview of PVCCs CCSSE results, Best
    Practice examples from other colleges, and action
    planning tools.
  • The Web site also includes an invitation for each
    department to submit an action plan based on
    CCSSE results. CCSSE Student Engagement Best
    Practices Awards are granted yearly and include
    funding for piloting new programs.

http//www.pvc.maricopa.edu/ccsse/index.html
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45
Action Plan Guidebook for English 101 Students
  • Benchmark Student Effort
  • Specific Item Preparing for class (studying,
    reading, writing, rehearsing, doing homework, or
    other activities related to your program).
  • Benchmark Support for Learners
  • Specific Item Providing the support you need to
    help you succeed at this college.
  • Required text for English 101 class
  • Designed to enhance students understanding of
    the writing process and requirements for success
  • Includes explanations and checklists to explain
    the English 101 rhetorical forms, sample student
    essays and thesis statements, grading criteria,
    encouraging letters from former successful
    students, etc.

46
Best Practices Cedar Valley College
  • After its first CCSSE administration, Cedar
    Valley College (TX) decided that improvements
    were needed in student access to and use of
    tutoring. The first objective was to provide
    tutoring to every CVC student who needed it, a
    change from the earlier practice of providing
    tutoring only to students who met particular
    guidelines.
  • CVC created a tutoring center located in the
    middle of its campus to provide tutoring in all
    disciplines, for all students. The president
    committed funds to the center, and the college
    hired a director, employed additional tutors, and
    trained tutors extensively. The new tutoring
    center established relationships with faculty
    members, who broadly advertised its service, and
    a software package was used to track students
    use of the Center.

47
CVC tracks progress by measuring outcomes
  • When CVC completed its second CCSSE
    administration, the college scored significantly
    higher than other colleges in the frequency of
    use of tutoring services. CVC also learned that
    students ranked tutoring as one of the three
    services with which they were most satisfied.
  • In fall 2007, 63 of students used the Center at
    least once. On average, students
    who used the Center earned at least one letter
    grade higher than their peers from the same
    classes not using the services of the Center.
  • Students in developmental courses who attended at
    least six tutoring sessions had a 94 retention
    rate compared to 70 for students who did not use
    the Center.
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