Turn Your Closets Into Cash Intro to Selling on eBay

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Turn Your Closets Into CashIntro to Selling on
eBay
Jennifer C. Stevens
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About Me

• Selling on eBay for nearly 10 years
• eBay Trading Assistant
• Former corporate technical trainer
• Certified eBay Business Consultant and Education
  Specialist

ACNielsen International Research, June 2006
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The Internet

• The Internet has helped to level the playing
  field
• Anyone can open a business
• Allows small businesses to reach a global market
• Traditional barriers have been reduced

ACNielsen International Research, June 2006
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Welcome to eBay

• A revolutionary way to buy and sell
• eBay has over 60,000,000 active users
• eBay has over 50,000 categories
• In Q4 2007 items sold for 15.68 billion
• Over 1.3 million sellers make a part- or
  full-time living selling on eBay!
• A growing selling platform for both large and
  small businesses

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Types of Listings

• Auctions
• Fixed length (1-10 days)
• Price determined by bidding
• Fixed Price Listings
• Fixed length (3-30 days or until sold)
• Price set by seller

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What sells?
Top 10 eBay categories (annualized auction
sales)

• eBay Motors - 14.1 billion
• Clothing Accessories - 3.1 billion
• Computers - 3.0 billion
• Consumer Electronics - 3.0 billion
• Books/Movies/Music - 2.5 billion
• Home Garden - 2.4 billion
• Collectibles - 2.1 billion
• Sports - 2.1 billion
• Jewelry Watches - 1.6 billion
• Business Industrial - 1.5 billion

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Whos selling on eBay?

• Large Retailers
• Sears
• Replacements
• Buy.com
• Small Medium Sized Retailers
• Wholesalers
• Business-to-Business
• Individuals

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14 Magic Tree House Books

• Sold for 20.50 to buyer in the Utah

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Mavericks' DIRK NOWITZKI Jersey

• Sold for 56.00 to buyer in Rhode Island

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Avenue Magazine - February 2008

• Sold for 20.50 to buyer in the California

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Microsoft Windows98 SE Upgrade

• Sold for 31.00 to buyer in the Iowa

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MacroMedia Dreamweaver 3

• Sold for 152.50 to buyer in the Maryland

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Tommy The Who Reel-to-Reel Tape

• Sold for 57.95 to buyer in Massachusetts

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First Generation iPod Condition Unknown

• Sold for 121.00 to buyer in Italy

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Collectible Absolut Vodka 1980s

• Sold for 308.69

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Starbucks Minneapolis St. Paul 1994 City Mug

• Sold for 2,000

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Casino Chip Flamingo Hotel - Las Vegas

• Sold for 4,916

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How should you start selling on eBay?

• Start small
• Start with what you know
• Practice
• Specialize

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• eBays online payment system
• Accept payments online from buyers immediately
• Built in protections for both buyers sellers
• Over 100 million accounts!

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Packing Shipping

• Visit the eBay Shipping Center to learn how to

• Pack items properly
• Use the eBay shipping calculator
• Print shipping labels with PayPal
• Ship internationally
• Track packages
• Obtain FREE shipping boxes
• Ship heavy or large items (Freight Center)
• Find other shipping resources

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Third Party Services

• The eBay Solutions Directory features eBay and
  third-party software and services designed to
  improve your productivity on eBay

• Listing management
• Inventory management
• Photo hosting management
• Merchandising listing enhancement
• Checkout processing
• Shipping
• Product sourcing

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Top eBay Selling Mistakes

• Poor Title
• Poor Description
• Spelling Errors
• Starting Price Too High
• Bad or No Photos
• Excessive Shipping Fees
• Not Replying to Questions Promptly
• Not Shipping Promptly

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10 Tips for New eBay Sellers

• Do your homework
• Start with what you know
• Choose your eBay ID wisely
• Provide complete item descriptions sale terms
• Accept PayPal
• Ship promptly
• Keep good records
• Provide great customer service
• Be business like
• Keep learning

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Turn Your Closets Into CashIntro to Selling on
eBay
www.jennifercstevens.com