State of the art of one-stop-shops in Poland

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State of the art of one-stop-shops in Poland

• 11th December 2008

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Registration process
The entire registration process, takes
from 3 to 4 weeks and requires a significant
amount of time and effort.
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Company formation step by step

• Step 1. Entry in the City Office Register
• Step 2. Registration with Poland's Central
  Statistical Office (GUS) and obtaining a
  statistical number (REGON)
• Step 3. Registration with the Tax Office and
  obtaining a Taxpayer's Identification Number
  (NIP)
• Step 4. Registration with the Social Security
  Office (ZUS) upon employment of the first employee

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After implementation of the Bolkenstein
directive

• After implementation of the Bolkenstein directive
  It will be possible to start business even, when
  the company is not registered yet.
• It will be enough to fill in an application form.
  

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Registration of business activity will be
possible through

• Points of single contact, so called one window
  - to set up a business it will be enough to
  apply in one place in every city office,
• The one window will be transitional solution, in
  which companies and businesspeople will be
  prepared for the introduction of "zero window
  principle.
• Zero window is a system which will allow the
  completion of all administrative processes
  required in opening a business to be done on the
  Internet. The process of registration will be
  fast and simple (electronic signature will be
  required).
• A Central Record and Information Data of Business
  Activity - public platform with information
  regarding Polish enterprises will be created.

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Fee for the registration of a business

• Currently, the fee for the registration of a
  business is approximately 35 Euro. Following the
  implementation of this system, registration will
  be for free.

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The new legislation

• The project for the new legislation was accepted
  on 17.10.2008 by government and will be in force
  from
• 01.04.2009 in scope
• points of single contact running a business after
  filling an application form,
• application form could be send via Internet with
  electronic signature.
• 01.07.2011 in scope
• Central Record and Information Data of Business
  Activity

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OSS supporting Government initiatives

• In accordance with the amendments to the Freedom
  of Economic Activity Act from 01.04.2009 a
  contact point for businesspeople will be
  established in all city offices. These will be
  financed by local governments.
• The main tasks of this OSS will be
• to inform about how to establish a business,
• to accept application forms (only one application
  form will be necessary),
• to inform applicants about other institutions
  supporting business management.

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Existing best practices and other supporting
organizations

• The Polish Agency for Enterprise Development
  (PAED) is a governmental agency subordinated to
  the Minister of the Economy. Its task is the
  management of funds assigned from the State
  Budget and European Union for the support of
  entrepreneurship and the development of human
  resources, with particular consideration given to
  the needs of small and medium sized enterprises
  (SMEs).
• PAED is among the institutions responsible for
  the implementation of activities financed from
  the Structural Funds.

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National System of Services for SMEs
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The objective of the Agency is the
implementation of economy development programmes

• SME development,
• Export development,
• Regional development,
• Application of new techniques and technologies,
• Creation of new jobs, tackling unemployment and
  human resources development.

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The National SME Services Network (KSU)

• KSU has been in operation since 1996 and is
  organisationally and essentially supported by
  Polish Agency for Enterprise Development (PAED).
  After 12 years, it comprises over 180 cooperating
  offices in 190 localizations in Poland.
• In Silesia there are 28 offices. Business
  Incubator from Ruda Slaska is one of them.

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The National SME Services Network (KSU)

• Members of the National SME Services Network are
  independent and self-financing organisations,
  such as
• regional development agencies,
• business and entrepreneurship support centres,
• foundations,
• business incubators,
• research and development institutes,
• centres of innovation and technology and
• other non-governmental organisations.

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The National SME Services Network centres are
organisations, which

• ensure the provision of appropriate advisory,
  training, information and financial services to
  all micro-, small and medium- sized enterprises
  as well as business start-ups, and
• are non-profit organizations or organizations
  that appropriate their profits for the
  achievement of objectives pursued by PAED.
• Currently all centres registered in the National
  SME Services Network have a quality management
  system, which guarantees work organisation,
  service provision and cooperation standards.

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The National SME Services Network centres are
organisations, which

• Each registered in the National SME Services
  Network centre provides at least one of the four
  categories of services small and medium sized
  businesses and/or business start-ups - i.e.
• advisory services (including for general and
  pro-innovation ones),
• training,
• information and
• financial services (including for granting
  credit/loan guarantees and loans).

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Advisory services

• General advisory services for SMEs, for example
• marketing, finances, law, planning and
  management, export, etc.
• proinnovation advisory services supporting
  business development by improving the existing or
  implementing new technological process, product
  or service, including
• assessment of technological needs - diagnosing
  needs for a new technology,
• promotion of technology and new organizational
  solutions,
• other activities where technology transfer or
  implementation of know-how.

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Information services

• Information concerning
• administrative and legal aspects of set up and
  running business activity,
• available public assistance programmes for
  entrepreneurs as well as other available sources
  of financing business activities,
• contact details,
• trade fairs, exhibitions and other business
  events,
• rules of preparation of applications for public
  assistance and for financing a business activity
  from other sources,
• finding potential business partners in available
  databases.

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Training services

• including e.g. marketing, finance, management for
  business start-ups, industry specific and general
  training (i.e. computer, languages), etc.,
• open to general public.

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Financial services

• granting credit/loan guarantees which present
  additional manner of credits/loans security
  (credit guarantee funds),
• granting loans for start-ups or for further
  business development (local loan funds).

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Consultation Centres (PK)

• Consultation Centres (PK) function as
  first-contact institutions for small and
  medium-sized enterprises and business start -
  ups. In 2007 around 190 were in service. Now it
  is 90 in all country. In Silesia there are 12 PK.
  
• PK provide free information services with respect
  to issues associated with entrepreneurial
  activities and enterprise management. The role of
  a PK advisor is to identify the available
  assistance programmes and to provide detailed
  information as to the conditions for the granting
  of assistance. They are co-financed from EU
  funds.

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• Structural Funds Operational Programmes

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Operational Programme - within OP Human Capital

• Priority II Development of Human Resources and
  adaptation potential of enterprises and improving
  the health condition of working persons
• Main goal Development and improvement of
  functioning of system support for adaptation
  abilities of employees and enterprises (2.2.1
  OPHC)
• improving the quality of services provided for
  enterprises by training institutions and
  institutions supporting entrepreneurship and
  innovativeness of enterprises, in particular
  through
• development and propagation of organisational
  standards in institutions and the standard of
  services provided by them,
• advancement of qualifications and abilities of
  employees that provide training and counselling
  services aimed at supporting the development of
  entrepreneurship and innovativeness of
  enterprises,
• supporting the process of certification for
  qualifications of the training personnel,
• supporting the system of complex services
  provided by institutions to entrepreneurs and
  persons wishing to launch economic activity.
• These activities will be realized by PAED.
  Budget 142 433 656 .

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Operational Programme- within OP Human Capital

• Priority V - Good Governance
• Main goal Improvement of quality of the public
  policies and services related to enterprise
  creation and business operation
• introduction and propagation of client service
  standards in self-government administration,
• introduction of the one-stop-shop system
  (single access points for entrepreneurs in
  administrative offices),
• development of system related provisions and
  informatic tools to assist public management.
• These activities will be realized by public
  administration. Budget 999 096,10 .

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Operational Programme for each region - within
OP Innovative Economy

• Priority VII Establishment and development of
  information society in Poland
• Main goal Improving the conditions of
  undertaking economic activity through the
  increase in accessibility of public
  administration information resources and public
  services in the digital form for citizens and
  enterprises
• establishment or extension of informatic systems
  for public administration which assist management
  in the public sector (e.g. electronic flow of
  documents, electronic signature),
• establishment and development of platforms for
  integrated electronic services designated for
  business and for citizens related inter alia to
  fiscal settlements, administrative charges,
  registration of business operation, services
  related to public procurement,
• establishment of multi-channel transaction
  platforms,
• making available and promoting standards for
  electronic communication between administration
  on the one hand, and entrepreneurs and citizens
  on the other.
• These activities will be realized by public
  administration. Budget 788 235 294,00 .
• OSS sustainability will be funded by local
  goverment.

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Silesian Center of Entreprise (SCE) in Katowice

• SCE is provincial self-governed organizational,
  which task is the management of European Union
  funds for the support of small and medium sized
  enterprises (SMEs) from Silesia.
• SCE leans enterprises through disposal financial
  funds on following operation for
• investments,
• counseling in range of development of firm,
• counseling in range of implementing innovation
  and RD centers in firm,
• departures on national and international fair and
  economic missions.

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Thank for your attention! The Ruda Slaska
Business Incubator36 Karola Goduli Street 41-703
Ruda Slaska Phone [phone] Fax 48 0
32 342 22 30 (extention 108) e-mail
info_at_inkubatorrudzki.pl website
www.inkubatorrudzki.pl