Creating a shared vision for Lincolnshire

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• Creating a shared vision for Lincolnshire

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A startling disconnect

• Between governments and citizens about priorities
  for improving public services
• Only 9 of public sector organisations involve
  customers in all design and improvement measures
• How can we? thinkingis the best!
• The Guardian Newspaper 18.06.08

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A different approach

• If I could ask one thing of a crystal ball in
  any situation, it would not be
• what's wrong and what will fix it?
• but
• whats possible here and who cares?
• Marvin
  Weisbord

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Today we will

• Tell you the story of our work in Lincolnshire
  and its impact so far
• Show you a short DVD
• Ask what inspires you to contribute and discover
  what we, in this room, know about making
  compelling contributions

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Background Lincolnshire - 2007

• 1 star authority
• Reactive leadership
• Inefficient systems and processes
• Lack of direction

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A vision for Lincolnshire that

• Adds to the wellbeing and independence of people
  needing support
• Has the needs and wishes of service users at its
  heart
• Is created by service users and carers

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Our journey so far

• Asking service users and carers about what they
  value now and what they wish for their lives in
  Lincolnshire
• Creating shared visions for the future
• Bringing these to an all-agency meeting
• Wide consultation process

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Show DVD
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(No Transcript)
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(No Transcript)
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The Future 2008-2011

• Clear vision
• Strong leadership
• Culture change
• Improved performance

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Asking you

• Find a partner for a short conversation someone
  youd like to know better
• Speaker chance to tell your story un-interrupted
• Listener invites, listens, encourages, looks for
  the positives, note the highlights
• 10 minutes each and swap

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Question 1 What inspires you to contribute?

• Tell me about your most inspiring experience of
  contributing successfully to a development or a
  project
• What helped you to make such a special
  contribution?

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Domanda 1Che cosa vi ispira a contribuire?

• Raccontateci lesperienza che vi ha ispirato di
  piu a contribuire in maneria riuscita
  allelaborazione di un progetto ad un nuovo
  Sviluppo
• Che cosa vi ha aiutato a contribuire in questa
  maniera special?

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Question 2 Inspiring service users and carers to
contribute

• From your experience what has really helped
  service users and carers to get involved in
  shaping services?
• What must we build on in the future?

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Domanda 2 Ispirare gli utenti e gli assisenti a
contribuire

• In base alla vostra esperienza, che cosa ha
  aiutato gli utenti e gli assistenti a partecipare
  nella concezione dei servizi?
• Su che cosa possiamo costruire le nostre azioni
  future?

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Organisations move in the direction of

• The questions they ask
• The stories they tell
• Their most powerful images of the future.

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A different kind of conversation

• . working with peoples experience, energy and
  passion to create exceptional change.
• David Cooperrider

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Reflecting on our session

• What was your highlight? What have you learned?
• What will you take away with you today?

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Useful References

• What is Appreciative Inquiry? by Joe Hall Sue
  Hammond, www.thinbook.com
• Appreciative Inquiry Change at the Speed of
  Imagination, by Jane Magruder Watkins and Bernard
  J. Mohr.
• Appreciative Inquiry A Constructive Approach to
  Organization Development and Social Change, 2001
  Cape Cod Institute Workshop by David Cooperrider
  and Marge Schiller
• The Power of Appreciative Inquiry. A practical
  guide to positive change.
• Diana Whitney and Amanda Trosten Bloom 2003
• Appreciative Intelligence Seeing the Mighty Oak
  in the Acorn. By Tojo Thackery Carol Metzker.
  Beret-Koehler Publishers Inc. www.bkconnections.co
  m
• Other Resources
• AI Commons website at http//appreciativeinquiry.c
  wru.edu/
• European and UK Appreciative Inquiry Networks at
  www.networkplace.eu
• Julie Barnes and Lesley Moore of Moore Insight at
  www.julie-barnes.co.uk