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Building Effective Boards: From Recruitment to Engagement

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whose members are deeply committed to the organization's ... Palatine, IL. 19. Recruitment (cont'd) Full Board and staff input. Developed nomination grid ... – PowerPoint PPT presentation

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Title: Building Effective Boards: From Recruitment to Engagement


1
Building Effective Boards From Recruitment to
Engagement
Jennifer Lundblad, PhD, MBA
  • AHQA Technical Conference
  • February 27, 2008

2
The most effective boardsthose whose members
are deeply committed to the organizations
mission, who bring expertise in key areas, and
who represent diverse points of viewevolve over
time through careful planning.
The Board Building Cycle Nine Steps to Finding,
Recruiting, and Engaging Nonprofit Board
Members, BoardSource
2007
3
Goals of Session
  • Outline the process of building an effective
    board of directors
  • Discuss tools and techniques that can facilitate
    the organizations work in developing a
    competent/effective board
  • Share Stratis Health examples and stories to
    illustrate use of the tools and techniques

4
Why Do This?
  • To meet compliance requirements
  • To be strategic
  • To develop competent and effective boards
  • To improve performance

5
Literature Resources
  • Panel on the Nonprofit Sector
  • BoardSource
  • Study William A. Brown

6
Panel on the Nonprofit Sector
  • Developed in 2004
  • Focus formulating effective, broadly applicable
    methods of self-regulation
  • Report Principles for Good Governance and
    Ethical Practice A Guide for Charities and
    Foundations (October 2007)

7
Panel (contd)
  • Legal Compliance and Public Disclosure
  • Effective Governance
  • Strong Financial Oversight
  • Responsible Fundraising

8
BoardSource
  • Excellent source for resources and assistance to
    nonprofit leaders
  • Boards must focus on compliance and on advancing
    their organizations mission through active
    leadership (BoardSource, Exceptional Board
    Practices The Source in Action October 2007)
  • The Source Twelve Principles of Governance That
    Power Exceptional Boards

9
Study William A. Brown
  • Results published in Nonprofit Management
    Leadership (Spring 2007)
  • Explored underlying assumptions about board
    development practices in nonprofit governance

10
Study (contd)
  • Results support that board development practices
    lead to more capable board members, and presence
    of these members tends to explain board
    performance

11
Building From Recruitment to Engagement
12
Building an Effective Board
  • BOD roles and responsibilities
  • Board composition
  • Recruitment
  • Selection
  • Orientation
  • Education/development
  • Assessment
  • Governance

13
BOD Roles Responsibilities
  • Groundwork foundational to developing a board
    profile and identifying board composition
  • Stratis Health formalized roles/responsibilities
    (Position Descriptions)
  • - Board Member - Chair
  • - Vice Chair - Treasurer
  • - Secretary - Committees and Chairs
  • Checked language of bylaws to ensure consistency
    in language

14
Identify Board Composition
  • …recognize the importance of effective boards to
    these nonprofits. Nonprofits themselves, and
    their boards, must assist this process by
    rethinking old assumptions about who should or
    could serve effectively on their boards and about
    how people can be identified, developed, and
    recruited.

Benjamin R. Shute
Corporate Secretary

Rockefeller Brothers Fund
15
Board Composition
  • Nominating Committee
  • Review of mission and organizations strategic
    direction
  • Development of Board Profile

16
Board Composition (contd)
  • Board Profile
  • Thinking about mission strategic direction
    what perspective/expertise needed?
  • What is the current composition of board?
  • What gaps will we need to fill over the next few
    years?

17
Stratis Health Board Profile
18
Recruitment
  • No board function is more critical for long-term
    effectiveness than active, successful
    recruitment…Where this task might have begun in
    the past with recommendations of friends and
    colleagues, today its is a complex and
    substantive process that…involves all board
    members.


Jameson A. Baxter, President
Baxter
Associate Inc.
Palatine, IL
19
Recruitment (contd)
  • Full Board and staff input
  • Developed nomination grid
  • Match qualifications of potential members to
    grid
  • Nominating Committee review and discussion of
    best candidates
  • Recruitment process

20
Nomination Criteria Grid
21
Selection
  • Nominating Committee brings final candidates to
    full board for approval
  • Resumes/bios provided to members in advance
  • Full board votes
  • CEO informs candidates of decision
  • Continually develop pool of potential members

22
Orientation
  • Board members dont always have an intuitive
    mystique or skills to do the job. If this is
    important work, then proper training must be
    done.

Elaine Jacobson Board Member
Planned
Parenthood of Southern Arizona
23
Orientation (contd)
  • Begins as relationships cultivated
  • Formal orientation involves Board Chair, CEO,
    and other key staff, as appropriate
  • Board of Directors Manual
  • Informal orientation ongoing and supported by
    board members and staff
  • Mentors

24
Orientation BOD Manual Table of Contents
25
Education and Development
  • Continuous learning occurs formally and
    intentionally in and out of board meetings.
  • Exceptional boards learn continuously by
    planning for learning and responding to learning
    opportunities.


Melissa Davis
Director, Governance

YMCA of the USA
26
Education and Development (contd)
  • Create regular opportunities for development
  • Survey board members
  • Compliance and governance Issues
  • Enhancing board effectiveness
  • Build into meeting structure

27
Education and Development Stratis Health Review
of Current Activities Oct. 2007
  • New Board Member Orientation
  • 1.5 hr. in-person Board Manual
  • New Officer Orientation Planning
  • 1 hr. conference call regarding roles and
    responsibilities finalize position descriptions)
  • Quarterly Board Meetings
  • Guest educational presentation at each meeting
    Section of board book for new/interesting
    articles on nonprofits/governance)

28
Education and Development Stratis Health Review
of Current Activities Oct. 2007 (contd)
  • Board Self-Assessment (originally conducted in
    2003 scheduled again in 2008)
  • Training Development Opportunities (Conferences
    national local with emphasis on governance
    Conferences with emphasis on content of
    organizations work)

29
Assessment
  • Exceptional boards embrace the qualities of
    continuous learning organization, evaluating
    their own performance and assessing the value
    they add to the organization.

The Source Twelve Principles of Governance That
Power Exceptional Boards BoardSource
30
Assessment (contd)
  • Decision to assess ultimately lies with board
  • Stratis Health first conducted 2003 scheduled
    again for 2008
  • Ongoing assessment of board meetings and member
    participation
  • Individual member assessment

31
Governance
  • …Compliance as a function must be addressed…But,
    compliance with integrity requires more effort.
    Exceptional boards seek to meet this standard by
    addressing not only the details of what is
    legally required but also by going further to
    ensure the organizations operations and
    undertakings are conducted in a truly ethical,
    open and responsive manner…


Margaret L. Ackerley
Sr. VP, and
General Counsel
World Wildlife Fund

Washington, DC
32
Governance (contd)
  • Develop culture of doing more than have to
  • Stratis Health Governance Structure
  • Stratis Health practices that have supported
    governance
  • Crosswalk
  • Charities Review Council Standards of
    Accountability

33
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34
Governance Crosswalk
  • Developed to assist Stratis Health BOD in
    reviewing/revising governance policies
    practices
  • Crosswalk compares
  • AHQA Standards for Organizational Integrity
  • MN Council of Nonprofits Principles Practices
    for Nonprofit Excellence
  • Panel on Nonprofit Sector Principles for Good
  • Governance
  • Excellence
  • CMS Guidelines for Contractor Governance
  • Stratis Health policies, practices, bylaws, etc.

35
(No Transcript)
36
Charities Review Council Standards of
Accountability
  • Participated in Councils online Accountability
    Wizard
  • Assesses nonprofit organizations performance in
    four areas
  • Public Disclosure
  • Governance
  • Financial Activity
  • Fundraising

37
Charities Review Council Standards of
Accountability
  • Public Compliance
  • Legal Compliance
  • Financial Annual Reporting
  • Accomplishments
  • Reporting Consistency
  • Governance
  • Board Meetings
  • Board Compensation
  • Board/Staff Positions
  • Board Terms
  • Financial Activity
  • Use of Funds
  • Reserve Limits
  • Financial Health
  • Board Fiduciary Oversight
  • Fundraising
  • Ethical Fundraising
  • Voluntary Charitable Giving
  • Soliciting Practices

38
Charities Review Council Standards of
Accountability
  • Stratis Health awarded Meets All Standards Seal
    in November 2007
  • Application process took about 30-40 hours
  • Demonstrates commitment to accountable ethical
    practices to the public and that it is a
    trustworthy organization
  • Renewal application every two years

39
Celebrate!
  • The work of building a board is toughit requires
    intentional, deliberate planning
  • Dont forget to recognize the successes and
    appreciate efforts
  • Consider adding a get to know each other/share
    good news portion to the beginning of each board
    meeting

40
In Closing
  • Exceptional nonprofit boards advance the common
    good through uncommonly good work.
  • BoardSource, Exceptional Board Practices The
    Source in Action October 2007

41
In Closing (contd)
  • Questions?
  • Comments
  • Time to Share….
  • Thank you!

42
Resources
  • BoardSource, Assessment of Governing Boards
    Chief Executives A Practitioner Program,
    Conference Oct. 10-11, 2007
  • BoardSource, Exceptional Board Practices The
    Source in Action, October 2007
  • BoardSource, The Board Building Cycle Nine Steps
    to Finding, Recruiting, and Engaging Nonprofit
    Board Members, 2007
  • BoardSource, www.boardsource.org
  • Brown, William, Board Development Practices and
    Competent Board members Implications for
    Performance, Nonprofit Management Leadership,
    vol. 17, no. 3, Spring 2007
  • Charities Review Council, www.smartgivers.org
  • Independent Sector, www.independentsector.org
  • Minnesota Council of Nonprofits, Principles
    Practices for Nonprofit Excellence A guide for
    nonprofit board members, managers and staff, 2005
  • Panel on the Nonprofit Sector, www.nonprofitpanel.
    org
  • Standards for Organizational Integrity of AHQA,
    Adopted December 20, 2005

43
Contact Information
  • Jennifer P. Lundblad, PhD, MBA
  • President and CEO Stratis Health 952-853-8523 jlun
    dblad_at_stratishealth.org

44
Stratis Health is a non-profit organization that
leads collaboration and innovation in health
care quality and safety, and serves as a trusted
expert in facilitating improvement for people and
communities. 
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