Working Group Status

1
Working Group Status
RAG
Oct 08
Architecture Framework Network
Structure Systems Processes Products Interc
onnect Portfolio Broadband Line
Access Point to Point Implementation
Migration Communications Contracts
G
G
A
A
G
R
A
G
G
2
Network Structure

• RAG Status Green
• Key Issues

Key Milestones

• October Achievements
• Complete work on communication of Inventory
  datasets
• Move group into new C21 Structure
• Formally close group last meeting 21st October
• Compile a list of actions/issues to take to the
  Portfolio group as part of the new structure
• WVC condoc summary response issued and work
  started on E2E process
• Nov Work plan
• To be determined by issues taken to Portfolio
  group

Time (A)
Cost (G)
Quality (G)
Customer Satisfaction (A)
Information (G)
Status
3
Systems Processes (SP)

• Key Milestones
• Sept/Oct 2008 Achievements
• SP (now including 21C Customer Experience (21C
  CE))
• The main activity this period was progressing the
  key customer impacting areas of our CE programme.
  Please see the CE reports available _at_
  http//www.btwholesale.com/21CCE for more
  details, to raise issues or make comments.
• Web calls and expert groups run in the period by
  SP WG, some jointly with NICC B2B 21C CE.,
  covered billing, service catalogue and inventory,
  address matching and appointing. See the 2008
  Meetings page on the Consult21 Systems
  Processes Working Group web site for more
  details.
• Please note the Consult21 Systems Processes
  Working Group (SPWG) web pages have been updated
  to reflect the relationship to NICC B2B 21C CE
  and list all the meetings in one place.
• NICC B2B Standards Best practice
• Four NICC B2B meetings were held in this period
  to progress the work programme for 2008 based on
  the highest priority industry issues below
• The Address Location Identification principles
  paper has been approved for publication. It is
  now proposed that Appointing and Access will be
  progressed via the new 21CN product development
  for WBCC/WVC. Once E2E scenarios and detailed
  scenarios for appointing and arranging access
  have been agreed we will agree generic standard
  for reuse on future products. Billing will now be
  progressed on the basis of BT to its customers to
  start. Any generic issues requirements will, if
  applicable, be added to the NICC B2B standards
  best practice work programme.
• All CPs are encouraged to comment and contribute
  to the work. Please contact graham.crane_at_bt.com
  for more information or visit the
  www.niccb2b.org.uk web site
• Oct/Nov 2008 Work plan
• SP WG/21CCE The next in a series of 21C CE
  events is being arranged for early December. This
  will kick off a programme for CPs of information
  sharing web calls followed up with experts groups
  where required.
• A web call has been set up on 22th October for
  (high volume) call conveyance billing. A follow
  up call for the low volume billing workshop will
  be arranged late Nov. A meeting to discuss
  service catalogue and inventory has been arranged
  for 23rd October.
• Details of all past and future meetings and
  audios including SPWG, NICC B2B 21C CE will
  appear on the SPWG meeting pages
• The SP WG would continue to provide support to
  IM WG on operational support systems issues as
  DSP progresses and product WGs as required.

• RAG Status Green
• Key Issues (For Discussion)
• Issues discharged from here to the relevant WG,
  ie IM WG in most cases.

Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
4
Interconnect Portfolio

• RAG Status Amber
• Key Issues (For Discussion)
• Awaiting early feedback from CPs following BTs
  presentation of the Options considered in light
  of the introduction of a 2nd Call Server. The
  full implications for NGN CC are yet to be
  scoped.

• Key Milestones
• October Achievements
• Ongoing work on NGN CC billing actions, and NGN
  CC contract schedules.
• Agree NGN CC related tasks and any other IP
  related tasks to put forward to the Portfolio
  meeting on 6th November.
• November Work plan
• Review NGN CC Interoperability meeting Date TBC
• NGN CC contracts meeting Date TBC
• Implement new Experts Groups for NGN CC
• Ensure an Expert Group is set up to assess the
  impact of the 2nd Call Server on NGN CC, and
  agree what consultation needs to take place.
•  

Time (A)
Quality (G)
Customer Sat. (A)
Information (A)
Cost (G)
Status
5
Broadband
Key Milestones

• RAG Status Amber
• Key Issues
• Committed launch date for WBMC consuming IPSC
• DDQ Real-time elements of WBC Indicative Launch
  pricing
• WBC DDQ pricing is key to a successful
  consultation on IPstream Datastream sunsetting

• October Achievements
• BBWG held on 25th September covered updates on
  FTTx, WCC, WBC Roadmap and WBMC consuming IPSC
• FTTx Workshop held on 10th October to review
  opportunities and requirements for Superfast BB
  and understand how BTW can consume the new
  Openreach NGA products into the WBC product.
• WBC QoS Webcall planned for 23rd October to
  provide a tutorial on the proposed QoS model,
  including commercials, SLAs and associated
  measures. Will help to raise awareness and set
  the scene for a follow-up workshop looking at
  VoIP/Real Time requirements for WBC/WBMC.
• November Work plan
• The restructure is likely to mean that the BBWG
  will not continue in its current format.
  Intending to hold a 6 weekly update call starting
  early in November to allow CPs to keep in touch
  with progress and developments across the BB
  portfolio.
• WCC workshop scheduled for 5th November to review
  the technical design/commercial proposal for this
  product and progress interest in a market trial
  in January 2009
• Resilience workshop to be held to understand
  requirements for the new BB products (WBC, WBMC
  and IPSC) from an end-to-end perspective
  (including MSIL access)
• Draft and issue the consultation closure
  documents for IPstream Sunsetting and SDSL Market
  Analysis consultations.
• Issue next Datastream Sunsetting CONDOC

Time (A)
Cost (G)
Quality (G)
Customer Satisfaction (A)
Information (A)
Status
6
Line Access

• RAG Status Green
• Key Issues

Key Milestones

• Oct Achievements
• WVC condoc summary response issued and work
  started on E2E process
• Further update on WBCC product development and
  project plans
• Technology trial of WBCC discussed
• Implement new C21 structure formally close group
  and agree issues and actions plans for new
  experts group.
• Last meeting 21st October
• Nov Work plan
• None group closed

Time (A)
Cost (G)
Quality (G)
Customer Satisfaction (G)
Information (G)
Status
7
Point to Point as of 20th October 08

• RAG Status Red
• Key Issues (For Discussion)
• Exchange Openings and Closures. workshop held
  14th August, with cross BT LoBs in attendance,
  good progress being made
• There is a potential dispute between BT and CPs
  over what constitutes mutual interconnect and
  this has implications on space allocation, BTW
  and Openreach RAD now engaged
• TDM fease for 21CN PPCs based on EOO not EOI,
  regulatory position and product impact needs to
  be clarified.

Key Milestones Sep/Oct Achievements Continued TDM
exerts group with successful meeting in early
September September WG held with 3 CP in
attendance 10G MSIL now launched (IBH/APH
variants) with final testing of key processes
substantially complete with no major outstanding
issues Progress made on exchange management via
group portfolio forum (gaining lock in with
LoBs)
Oct/Nov Work plan Next meeting set for 7th
November as an audio following the TDM experts
meeting Conclude TDM (2Mbit/s) feasibility
progress, initiate sub 2Mbit feasibility
work Resolve final exchange management
questions
Time (R)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
8
Implementation Migration (CT)

• Key Milestones
• Sep/Oct Achievements
• Completed the evaluation process to underpin
  longer term solution for PSTN TCP Pre migration
  activity
• Reviewed the CP hand book and have a tactical
  solution for Nelson
• Statement issued to confirm the understanding of
  the MDS and provided a feedback loop
• Initial plans for operational readiness war
  gaming discussed and agreed with CPs
• Oct/Nov Work plan
• Update pathfinder definitions document for
  Pathfinder activity (C21-IM-013) in support of
  21CN Deployment Plan BT/CP discussions to date
• Complete the evaluation process to underpin
  longer term solution for grooming and ISDN230
  pre migration activity
• Execute the operational readiness war gaming and
  process walk troughs'
• Document the scenarios within the CP handbook
• Line regression war gaming

• RAG Status Amber
• Key Issues (for discussion)
• Further clarity is required on ISDN timeframes,
  migration dates and methodologies that relate to
  CPs and end customers
• Pre-migration scheduling solution required for
  national migration including grooming ISDN
• Fit for purpose MCC portal and handbook in place
  for start of PF migration.
• Clarity on the impacts of the detail that will be
  included in the MDS
• accuracy of PEW s is still an issue

Time (A)
Cost (G)
Quality (G)
Customer Satisfaction (G)
Information (A)
Status
9
Pathfinder 1 Operational Readiness (for Nelson)
18.09.08
10
Interconnect Route Migration (DLE offload via
VICs) Review

• BT has completed formal VIC Consultation closure
  process through IPWG no objections
• CMRs are now available to CPs through the DEDs
  system on a weekly basis
• Good feedback from CPs that transfer process now
  operating smoothly
• Completion of T3a activity by all CPs will give
  final validation that all green elements can be
  moved to blue for complete
• Progressing early visibility of DLE Offload
  schedule (6-12 months) to facilitate early start
  to the programme

Update 16/09/08
11
Migration Communications

• RAG
• status
• Green

October 08 achievements Webcalls The first
quarterly webcall on BTs 21CN programme was held
on 17th October with 78 attendees. Positive
feedback received, although feedback on the
content was that it was too general. A webcall on
WBC QoS will take place on 23rd October being
completed as part of the Broadband working
group. Switched-on information Switched-on door
drop will commence from Nelson onwards. The
corporate area of the switched-on website has
been refreshed and restructured a test link
will be sent to the comms working group for
feedback. The criteria for SME future mailings is
now defined as up to 250 employees, rather than
up to 250 employees and single site. This was
agreed at the October working group. Non engaged
CPs with customers in the Pathfinder area an
awareness campaign has begun, working closely
with the IMWG buddy and Openreach. An initial
hook email has been sent and will be followed
by a key information briefing. November 08 work
plan Communications working group 7th November
and will include an update on the switched-on
door drop evaluation ideas and methods Reseller
communications expert group 14th November A
webcall on CPE is planned for 26th
November Refresh of the reseller area of the
switched-on website Further work on the awareness
communications for those non-engaged CPs with
customers impacted by Pathfinder.

Time (A)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
12
Contracts (MSA) as of 20th October 08

• RAG Status Green
• Key Issues (For Discussion)
• Progress made but require final evidence on
  product launch process giving timely contractual
  documentation for next set of product launches

Key Milestones Sep/Oct Achievements Continued to
work through formal review. Have had a
productive session with the BTW MSIL product
line Have initiated review for WBC
Oct/Nov Work plan Execute engagement calendar for
formal review using agreed review guidelines
Time (A)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
13
WG Issues RAGs

• Working Group Issues are defined as problems that
  are within the WG scope and will impede the
  progress of the WG and cannot be totally
  resolved, without delaying known milestones, by
  the WG without outside help.
• The outside help will be triggered by a formal
  escalation. Any WG that has one or more
  escalations currently flagged will be deemed to
  be in status Red (shown against time indicator).
  If an issue has the potential to delay a key
  milestone it should raise an Amber status flag,
  but no formal escalation will be raised. Once the
  escalation has been dealt with and appropriate
  guidance given the escalation will be closed and
  the WG status will revert.
• Other WG RAG status influences will be Cost,
  Quality Customer Satisfaction Information, as
  in table below.