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Introduction to Microsoft Windows Small Business Server 2003 R2 SBS 2003 R2 Sales Readiness

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along with daily reports on servers running Microsoft software. ... Receive a daily e-mail reports on the health of servers and PCs. ... – PowerPoint PPT presentation

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Title: Introduction to Microsoft Windows Small Business Server 2003 R2 SBS 2003 R2 Sales Readiness


1
Introduction to Microsoft Windows Small
Business Server 2003 R2 (SBS 2003 R2)Sales
Readiness
2
Learning Objectives
  • After viewing this presentation, you will be able
    to
  • Understand the target prospect for SBS 2003 R2.
  • Define the differences between the two SBS 2003
    R2 editions.
  • Translate SBS 2003 R2 features into benefits for
    potential prospects.
  • Upsell prospects to the SBS 2003 R2 Premium
    Edition.
  • Migrate prospects from older server products (NT4
    and SBS 2000) to SBS 2003 R2.
  • Remember the system requirements of both SBS 2003
    R2 editions.

3
SBS 2003 R2 Overview
4
SBS 2003 R2 Overview
  • According to recent research, more than 1 million
    servers will be installed in small and
    medium-sized businesses worldwide by 2009.
    Windows Small Business Server 2003 R2 (SBS 2003
    R2) provides a great opportunity to tap into this
    large and growing market.
  • Let's start with some basics.
  • SBS 2003 R2 is an ideal solution for small
    businesses that currently use peer-to-peer
    networks and would benefit from moving to
    server-based networks.
  • SBS 2003 R2 provides small businesses with many
    of the same features and benefits used by larger
    enterprises all in an affordable and
    easy-to-deploy package.
  • SBS 2003 R2 is available in two editions
    Standard and Premium. Both editions are great
    solutions, and small businesses can choose the
    best product based on their needs.
  • SBS 2003 R2 allows you to grow in whatever
    direction your business takes you. You will
    always have the possibility to add additional
    server or to transition out of SBS and into the
    standalone versions of the Microsoft servers.

Source IDCs Paths to Opportunity with
Microsoft Windows Small Business Server 2003,
February 2006.
5
SBS 2003 R2 Overview
  • Both the SBS 2003 R2 Standard and Premium Edition
    are great choices for prospects. Be sure to know
    what each offers.
  • SBS 2003 R2 Standard Edition offers
  • File sharing and centralization (spend less time
    looking for and managing different document
    versions)
  • Data backup and restore capabilities (restore
    accidentally deleted files or previous versions)
  • Resource sharing (share printers, fax machines,
    Internet access, and applications)
  • Mobility (access e-mail, calendars, contacts,
    files, and resources from virtually anywhere)
  • E-mail/messaging solutionfor example,
    margie_at_margiestravel.com (present a professional
    image)
  • Internal company Web site (provide a tool for
    sharing information and ideas)
  • Network-wide update management
  • SBS 2003 R2 Premium Edition offers all the
    features of the Standard Edition, plus
  • A powerful database system for running business
    applications (SQL Server 2005 Workgroup)
  • Tools to manage and monitor Internet access
    within an organization and a multi-layer firewall
    (Microsoft Internet Security and Acceleration
    ISA Server 2004)
  • Web site-publishing software to create
    sophisticated Web sites (Microsoft Office
    FrontPage 2003)

Introduction to SBS 2003 R2
6
SBS 2003 R2 Product Technologies
7
SBS 2003 R2 Product Technologies

8
SBS 2003 R2Product Technologies
  • Both the Standard and Premium Editions include
    these technologies
  • Windows Server 2003 allows small business
    owners to keep their business up and running
    thanks to a security-enhanced, reliable
    operating system.
  • Windows SharePoint Services 2.0 SP2 provides a
    preconfigured internal company Web site
    (intranet) for document and information-sharing.
  • Microsoft Exchange Server 2003 is Microsoft's
    messaging and collaboration server designed to
    help small businesses communicate more
    effectively using shared calendars and contacts
    and integrated e-mail.
  • Windows Server Update Services 2.0 offers
    automated network-wide patch and update
    management, along with daily reports on
    servers running Microsoft software.
  • Microsoft Shared Fax Service enables faxing with
    few phone lines from desktops.
  • The Premium Edition adds three technologies
  • Microsoft SQL Server 2005 Workgroup Edition
    provides a powerful database system that allows
    small business owners to run business
    applications.
  • Microsoft Internet Security and Acceleration
    (ISA) Server 2004 provides a multilayered
    firewall and tools to manage and monitor internal
    Internet access.
  • Microsoft Office FrontPage 2003 allows small
    business owners to create professional Web sites
    quickly, easily, and precisely.


Introduction to SBS 2003 R2
9
SBS 2003 R2 Target Prospects
10
SBS 2003 R2Target Prospects
  • SBS 2003 R2 is a great server solution for
    prospects ready to purchase their first server.
    It allows them to
  • Connect multiple PCs.
  • Protect critical business information.
  • Back up and restore information and manage
    version control.
  • Receive a daily e-mail reports on the health of
    servers and PCs.
  • Benefit from automated, network-wide patch and
    update management services.
  • Share resources and equipment (Internet access,
    printers, fax machines).
  • Store, find, and share information in one central
    location.
  • Reach and serve more customers, 24x7.
  • Stay mobile as customers remotely access business
    information and resources while away from the
    office.
  • Recommend SBS 2003 R2 if the prospect has
  • Three or more PCs and no servers.
  • A single older server such as SBS 2003, SBS 2000
    or Windows NT4.

Introduction to SBS 2003 R2
11
SBS 2003 R2Target Prospects
  • In most cases, SBS 2003 R2 is the right server
    product for small businesses. But please note
    these parameters.
  • Remember
  • SBS 2003 R2 must be the root domain controller on
    the network. Additional servers can be added
    later.
  • SBS 2003 R2 does not support subdomains. SBS
    2003 R2 does support remote offices that are part
    of the same SBS 2003 R2 domain.
  • SBS 2003 R2 only supports up to 75 users or
    devices. However, prospects can purchase the SBS
    2003 Transition Pack to protect their investment
    and transition to the full line of Windows Server
    products.

Introduction to SBS 2003 R2
12
SBS 2003 R2Target Prospects
  • If a prospect does not qualify for SBS 2003 R2,
    be sure to ask more questions to determine which
    Windows Server product would be a better choice.
  • First server? Moving from a peer-to-peer network?
  • Recommend SBS 2003 R2 Standard Edition.
  • Recommend SBS 2003 R2 Premium Edition, for added
    features.
  • Terminal server?
  • Recommend Windows Server 2003.
  • Web server?
  • Recommend Windows Server 2003, Web Edition
    (supports up to 2 GB memory).
  • Clustering or more than 4 GB memory?
  • Recommend Windows Server 2003, Enterprise
    Edition.

Introduction to SBS 2003 R2
13
SBS 2003 R2 Benefits
14
SBS 2003 R2 Benefits
  • Prospects for SBS 2003 R2 might mention some of
    the problems they face on a day-to-day basis.
  • Keep your ears perked for these kinds of
    problems. Chances are, moving from a peer-to-peer
    network to a server-based network with SBS 2003
    R2 can help.
  • Your prospect says
  • "My employees spend hours working on reports and
    then lose the files when they accidentally
    delete or save over them."
  • "If my system crashes, I have no way to restore
    the lost information."
  • "I don't have a Web site."
  • "I can't manage my customer base."
  • "My employees and I can't contact customers or
    access internal information when we're
    traveling."
  • "We have difficulty keeping track of the most
    recent version of documents and forms."
  • "I can't access my contacts, calendar, or
    messages from my Windows Mobile-based Pocket PC
    or Smartphone."
  • "I'm spending a ton of money on extra printers
    and fax machines."
  • "No one knows what anyone else is working on and
    we have trouble coordinating meetings."
  • "I can't deal with anything that's difficult to
    set up or manage."

Introduction to SBS 2003 R2
15
SBS 2003 R2 Benefits
So your prospects have mentioned the problems
they experience. Now, show them how purchasing
their first server with SBS 2003 R2 can help fix
their problems. Benefit Data protection You
say "With SBS 2003 R2, you'll be protected from
hackers. And, your employees can back up their
work and restore accidentally deleted files and
previous versions of documents." Benefit
Resource and equipment sharing You say "With
SBS 2003 R2, your employees can share equipment
and resources, such as Internet access, printers,
fax machines, and modems. By not having to
purchase individual printers, or installing extra
phone lines, you'll save money in the long run."
Introduction to SBS 2003 R2
16
SBS 2003 R2 Benefits
Benefit Professional and effective
communication You say "Using SBS 2003 R2, you
can stay connected to your customers and manage
your customer relationships better. How? With SBS
2003 R2, you can create a professional website,
host your own e-mail address, and send
one-to-many e-mails messages or faxes to your
existing customer base." Benefit Centralized
information You say "SBS 2003 R2 includes a
preconfigured internal company website. Your
employees can use it to collaborate on team
projects, post all key information in one central
location (so theyre not saving files in
different places), share their calendars to avoid
scheduling nightmares, and post important
announcements and links. By using this website,
your employees won't need to depend on other
coworkers if they need a specific document."
Introduction to SBS 2003 R2
17
SBS 2003 R2 Benefits
Benefit Mobility You say "Whether youre on a
business trip or working from home, SBS 2003 R2
lets you access your e-mail, internal company
website, files in your My Documents folder on
your desktop at work, business applications, and
files on your company network, using any computer
connected to the Internet. All you need to do is
use a simple URL and a user name and password,
and you're in!" Benefit Easy management You
say "Wizards and an intuitive interface guide
you through adding users and other server
management features."
Introduction to SBS 2003 R2
18
Upsell to SBS 2003 R2 Premium
19
Upsell to SBS 2003 R2 Premium
  • Listen to prospects carefully. If you hear any of
    the words below, try to sell up to SBS 2003 R2
    Premium Edition.
  • Upsell clue words
  • Database
  • Business applications
  • Firewall
  • Enhanced security
  • Web site
  • SBS 2003 R2 Premium Edition offers all the
    features of the Standard Edition, plus
  • A powerful database system to run business
    applications (Microsoft SQL Server 2005
    Workgroup)
  • Internal monitoring and management of Internet
    access and multi-layer firewall (Microsoft
    Internet Security and Acceleration ISA Server
    2004)
  • Web site-publishing software (Microsoft Office
    FrontPage 2003)

Introduction to SBS 2003 R2
20
Upsell
  • Be ready to explain the benefits of upgrading
    old, single servers to SBS 2003 R2.
  • Benefits of SBS 2003 R2 vs. SBS 2000
  • SBS 2003 R2
  • Provides remote access to information and
    resources from any Internet-enabled PCmobility
  • Allows users to find, share, and communicate
    business information in one central location
    using a preconfigured internal company Web site
    (intranet)
  • Provides daily e-mail reports on the health of
    servers and PCs.
  • Includes automated, network-wide patch and update
    management services.
  • Enables employees to quickly and easily retrieve
    accidentally deleted files and restore earlier
    versions of files
  • Has improved and faster performance
  • Is easier to use with its integrated user
    interface, easy setup and management
  • Benefits of SBS 2003 R2 vs. NT4includes all the
    benefits mentioned above, plus
  • SBS 2003 R2 provides additional security and
    enhanced performance.
  • Support of NT4 operating systems ended December
    31, 2004.
  • Current servers offer much improved performance
    and reliability.

Introduction to SBS 2003 R2
21
SBS 2003 R2 System Requirements
22
SBS 2003 R2System Requirements

Introduction to SBS 2003 R2
23
Additional Resources
24
Additional Resources
General Product Information www.microsoft.com/win
dowsserver2003/sbs/default.mspx Community
Resources http//www.microsoft.com/windowsserver20
03/sbs/community/default.mspx Downloads and
Product Updates http//www.microsoft.com/windowsse
rver2003/sbs/downloads/default.mspx
FAQ www.microsoft.com/windowsserver2003/sbs/tech
info/overview/generalfaq.mspx Support http//www
.microsoft.com/windowsserver2003/sbs/support/defau
lt.mspx SBS Bloghttp//blogs.technet.com/sbs/
Technical Information www.microsoft.com/windowss
erver2003/sbs/techinfo/productdoc/alpha.mspx
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