MIS 696a797a Final Project

1
MIS 696a/797aFinal Project

• Final Report
• December 15, 1999

2
Introduction

• MIS Defined A management information system is
  the complement of people, machines, and
  procedures that develops the right information
  and communicates it to the right managers at the
  right time.

3
MIS Theory

• Three main schools of thought
• Technological Imperative Impact of
  technology.
• Organizational Imperative Rational actors
  choose technologies.
• Emergent Intersection of technologies and
  people creates complex interactions.

4
Timeline

• Sep 30
• Oct 1
• Oct 13
• Oct 20
• Nov 10
• Nov 20
• Dec 1
• Dec 8
• Dec 15

Survey Field (Complete) Brainstorm Conceptual
Model (Complete) Gather Information/Feedback From
MIS Faculty Refine Information Identify Reference
Disciplines to Feature Review Key Articles
Revise Conceptual Model Outline Presentation
and Paper Rank Researchers Based on Model Submit
and Present Final Paper
5
Research Areas - Focus
Field
Team

• Group Support Systems
• Knowledge Mgmt, AI, Information Retrieval
• Databases
• Economics, DSS, OR
• E-Commerce
• HCI, Visualization, Communication, Psychology
• International
• Social Issues, Ethics
• Telecommunications, Security
• Systems Analysis and Design

• Paul
• Gondy, Duffy
• Limin, Yousub
• Wayne, Taeha
• Marsha, Kim
• Karen, Lin Lin
• Taeha, Chienting
• Dennis, Marsha
• Yousub, Limin
• Kim, Chienting

6
Model Overview

• Conceptual Diagrams
• December 15, 1999

7
Model
Emerging
Relevance
Established
Rigor
Behavioral
Technical
8
Model (cont.)

• Behavioral - Technical
• Focus on the behavioral or technical aspects of
  MIS.
• Rigor - Relevance
• Research methodology and methods used to gain
  knowledge.
• Emerging
• Changes in the direction of research over time.

9
Top View

• Look at one researcher or group in a field

10
Top View, Look Through All
Relevance
Rigor
Behavioral
Technical

• Possibilities
• Follow 1 Group/Person Across Different Fields
• Compare the Concentration of Research Over Fields
• Collapse All Fields for a General Overview

11
Research Overview

• Researchers/Papers
• December 15, 1999

12
Order of PresentationEstablished
Emerging

• International
• HCI, Visualization, Communication Psychology
• Social Issues Ethics
• Systems Analysis Design
• Group Support Systems (GSS)
• Telecommunications Security
• Databases
• Economics, Decision Support Systems Operations
  Research
• Knowledge Management, Artificial Intelligence
  Information Retrieval
• E-commerce

13
ResearchersInternational

• Seymour Goodman, University of Arizona
• International developments in the information
  technologies (IT), IT and national security,
  technology diffusion
• Eli Noam, Columbia University
• International work on telecom/television, content
  of media, common carrier implications and IP
  telephony over cable versus traditional telephony
  infrastructure.
• Larry Press, California State Univ., Dominguez
  Hills
• Global diffusion of the internet, networking in
  developing nations, computer support of
  cooperative work.

14
Featured ResearcherInternational

• Seymour Goodman, Professor
• Eller College of Business and Public
  Administration
• The University of Arizona
• Tucson, Arizona
• EDUCATION Ph.D., California Institute of
  Technology
• AREA(S) OF EXPERTISE International developments
  in the information technologies (IT), technology
  diffusion, IT and national security, and related
  public policy issues, statistical and continuum
  physics and combinatorial algorithms

15
International
Seymour Goodman Eli Noam Larry Press
16
ResearchersHuman-Computer Interaction/Psychology/
Visualization/Communication

• Donald Norman, Apple Computer
• Internet and academia
• Jakob Nielsen
• Usability of the web and designing of web sites
• Peter Denning, George Mason University
• Workflow management, high performance computing,
  security
• David Liddle, Interval Research Corp., Stanford
• Human-computer interaction and the computing
  industry
• Terry Allen Winograd, Stanford
• Human-computer interaction.

17
Featured ResearcherHCI/Psychology/Visualization

• Donald Norman
• President, UNext Learning Systems
• UNext.com
• Deerfield, IL USA
• EDUCATION Ph.D., Mathematical Psychology,
  University
  of Pennsylvania
• AREA(S) OF EXPERTISE Recognition psychology,
  the sensitivity and range of sensing and hearing,
  the power of human perception, and the design of
  human-centered technology. Currently working on
  distance learning.

18
Human-Computer Interaction/Psychology/
Visualization/Communication
Donald Norman Jakob Nielsen Peter
Denning David Liddle Terry Winograd
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ResearchersSocial Issues and Ethics

• Mary Culnan, Georgetown
• Privacy Issues
• Richard Mason, SMU
• MIS History, Ethics
• Rob Kling, Indiana University - Bloomington
• Social Issues
• Sara Kiesler, Carnegie Mellon University
• Collective Communication Issues

20
Featured ResearcherSocial Issues and Ethics

• Mary J. Culnan, Professor
• The McDonough School of Business
• Georgetown University
• Washington, D.C. 20057-1008
• EDUCATION Ph.D., Management, Anderson Graduate
  School of Management, UCLA
• AREA(S) OF EXPERTISE Social and public policy
  impacts of information technology and information
  privacy. Currently addressing consumer attitudes
  toward privacy and electronic marketing.

21
Social Issues/Ethics
Rob Kling Mary Culnan Richard Mason Sara
Kiesler
22
ResearchersSAD / Software Engineering

• Grady Booch, Rational Software Corporation
• Pioneered the development of object-oriented
  analysis
• Peter Checkland, Lancaster University
• Nature of information systems
• Watts Humphrey, SEI
• Promotes Capability Maturity Model
• Roger Pressman, R.S. Pressman and Associates
• Helps companies establish effective SE practices
• Edward Yourdon, Cutter Consortium
• Developed the structured analysis methods of the
  70s

23
Featured ResearcherSAD / Software Engineering

• Watts Humphrey, Fellow and Research Scientist
• Software Engineering Institute
• Carnegie Mellon University
• Pittsburgh, PA
• EDUCATION MBA, University of Chicago
• AREA(S) OF EXPERTISE Evangelist of CMU / SEI
  capability maturity model (CMM)

24
SAD / Software Engineering
Roger Pressman Peter Checkland Grady
Booch Edward Yourdon Watts Humphrey
25
ResearchersGSS

• Jay F. Nunamaker, Jr. , University of Arizona
• computer supported collaboration and decision
  support to improve productivity and communication
• Brent Gallupe, Queens University, Ontario
• Electronic brainstorming, history of information
  systems
• Jerry DeSanctis, Duke University
• organizational computing, computer-supported
  cooperative work and management of information
  systems
• Sara Kiesler, Carnegie Mellon University
• group dynamics and communication
• Judy Olsen, University of Michigan
• Collaboration technology and human-computer
  interaction

26
Featured ResearcherGSS

• Jay F. Nunamaker, Jr., Regents Professor
• Eller College of Business and Public
  Administration
• The University of Arizona
• Tucson, Arizona
• EDUCATION Ph.D. in SE and OR from Case
  Institute of Technology
• AREA(S) OF EXPERTISE Computer supported
  collaboration and decision support to improve
  productivity and communication.

27
GSS
Jay Nunamaker, Jr. Brent Gallupe Judy
Olsen Jerry DeSanctis Sara Kiesler
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ResearchersTelecommunications/Security

• Roch Guerin, University of Pennsylvania
• Intersection of networking and quality-of-service
• Aurel Lazar, Columbia University
• Networking games and pricing, architectures,
  network management and control
• Thomas Magnanti, MIT
• Communication systems, production planning
  scheduling
• Steve McCanne, University of California, Berkeley
• Multimedia networking, multicast communication
  protocols
• David Wetherall, University of Washington
• Mobile protocol development

29
Featured ResearcherTelecommunications

• Roch Guerin
• Department of Electrical Engineering
• University of Pennsylvania
• Philadelphia, PA 19104
• EDUCATION Ph.D. from California Institute of
  Technology, in 1986
• AREA(S) OF EXPERTISE Networking and
  Quality-of-Service, in particular the
  intersection of the two.

30
Telecommunications/Security
Roch Guerin Aurel Lazar David Wetherall Steve
McCanne Thomas Magnanti
31
ResearchersDatabase

• E. F. Codd, IBM Research Laboratory
• Relational Database Model
• Peter Pin-Shan Chen, LSU
• Database Design
• Won Kim, Cyber Database Solutions, Inc.,
• Distributed Database System with Mathematical
  Approach
• Salvatore T. March, University of Minnesota
• Collective Communication Issues
• Sudha Ram, University of Arizona
• Heterogeneous Distributed Database Systems with
  Technical Approach

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Featured ResearcherDatabase

• Sudha Ram, Professor
• Eller College of Business and Public
  Administration
• The University of Arizona
• Tucson, Arizona
• EDUCATION Ph.D. from the University of Illinois
  at Urbana-Champaign
• AREA(S) OF EXPERTISE Semantic Modeling
• Semantic Interoperability
• Knowledge Management

33
Database
Sudha Ram Won Kim Peter Pin-Shan Chen E. F.
Codd Salvatore March
34
ResearchersEconomics/Decision Science (DSS)/OR

• Eric Brynjolfsson, MIT
• IT and the structures of markets and firms,
  impact of IT investments on productivity and
  business value.
• Morris Cohen, University of Pennsylvania
• Three dimensional concurrent engineering for the
  design of products, processes and supply chains.
• Hau Lee, Stanford University
• Supply chain mgmt., manufacturing/distribution
  strategy
• James Marsden, University of Connecticut
• Management of information, DSS, legal issues.
• Haim Mendelson, Stanford University
• IT and time-based competition in financial markets

35
Featured ResearcherEconomics/Decision Science
(DSS)/OR

• Eric Brynjolfsson, Professor
• Sloan School
• Massachusetts Institute of Technology
• Cambridge, MA
• EDUCATION Ph.D., Managerial Economics, MIT
• AREA(S) OF EXPERTISE How IT transform the
  structures of markets and firms.
• The impact of IT investments on
  productivity and business value.
• How the Internet affects commerce and
  information goods.

36
Economics/Decision Science (DSS)
Eric Brynjolfsson Hau Lee Morris
Cohen Haim Mendelson James Marsden
37
ResearchersInformation Retrieval, Artificial
Intelligence and Knowledge Management

• Herbert A. Simon, Carnegie Mellon University
• AI, psychology, economics
• Gary Marchionini, University of North Carolina
• Information seeking, digital libraries
  human-computer interaction,, information design,
  information policy
• Gerard Salton (1927-1995), Cornell University
• Natural-language processing, information
  retrieval
• Hsinchun Chen, University of Arizona
• Digital libraries, knowledge management,
  multi-lingual and distributed information
  retrieval
• Thomas Davenport, University of Texas at Austin
• Knowledge management

38
Featured ResearcherInformation Retrieval,
Artificial Intelligence and Knowledge Management

• Herbert A. Simon
• Computer Science and Psychology
• Carnegie Mellon University
• Pittsburgh, PA
• EDUCATION Ph.D. in political science at the
  University of Chicago
• AREA(S) OF EXPERTISE From computer science to
  psychology, administration, and economics. The
  thread of continuity is his interest in human
  decision-making and problem-solving processes,
  and the implications of these processes for
  social institutions. He makes extensive use of
  the computer as a tool for both stimulating human
  thinking and augmenting it with artificial
  intelligence.

39
Information Retrieval, Artificial Intelligence
and Knowledge Management
Gary Marchionini Thomas Davenport Hsinchun
Chen Gerard Salton Herbert Simon
40
ResearchersE-Commerce

• Linda Applegate, Harvard University
• Influence of info technology on markets and
  organizations
• Alok Gupta, University of Connecticut
• Internet users demand characteristics on-line
  auctions
• Ravi Kalakota, Georgia State University
• Next generation of business models for E-commerce
• Andrew Whinston, University of Texas at Austin
• E-commerce impact on business processes
• Vladimir Zwass, Fairleigh Dickinson University
• Editor-in-Chief International Journal of
  E-Commerce

41
Featured ResearcherE-Commerce

• Andrew B. Whinston, Professor
• Center for Research in Electronic Commerce
• College Graduate School of Business
• University of Texas at Austin
• Austin, Texas
• EDUCATION Ph.D., Management, Carnegie Mellon
  University
• AREA(S) OF EXPERTISE E-commerce impact on
  business protocols and processes, organizational
  structure corporate networks electronic
  publishing electronic education

42
E-Commerce
Ravi Kalakota Linda Applegate Andrew
Whinston Vladimir Zwass Alok Gupta
43
Key Controversies

• Academic legitimacy.
• Legitimacy of MIS as an academic discipline is
  not established.
• Methods and methodologies.
• Natural science v. social science background of
  researchers
• Survey methodology.
• Case study research.
• Multiple methodologies and methods.
• System-building approach.

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Conclusion
8 13 14 10 2
11 7 7
13 9
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Conclusion

• Field is well balanced
• Rigor/Relevance Axis is centered and slightly
  skewed toward relevance, indicating a good
  balance between Rigor and Relevance.
• Behavioral/Technical Axis is bi-modal, indicating
  that the discipline is split between the
  behavioral and the technical.
• Existing/Emerging Axis is evenly distributed
  across the fields showing a balanced portfolio of
  subjects.

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The End