Title: Knowledge%20in%20Individuals%20%20Prof.%20Andrew%20Basden.%20km@basden.demon.co.uk%20with%20thanks%20to%20Prof.%20Elaine%20Ferneley
1Knowledge in Individuals Prof. Andrew
Basden.km_at_basden.demon.co.ukwith thanks to
Prof. Elaine Ferneley
2From tacit to articulate knowledge
- We know more than we can tell.
- Michael Polanyi, 1966
High
Low
Codifiability
Tacit
Articulated
2
3We know more than we can tell.
Knowledge is experience, everything else is just
information. -Albert Einstein
3
4Explicit Knowledge
- Formal and systematic
- easily communicated shared in product
specifications, scientific formula or as computer
programs - Management of explicit knowledge
- management of processes and information
- Are the activities to the right information or
knowledge dependent ?
5Tacit Knowledge Examples
- Highly personal
- hard to formalise
- difficult (but not impossible)to articulate
- often in the form of know how.
- Management of tacit knowledge is the management
of people - how do you extract and disseminate tacit
knowledge.
6Knowledge As An Attribute of Expertise
- An expert in a specialized area masters the
requisite knowledge - The unique performance of a knowledgeable expert
is clearly noticeable in decision-making quality - Experts are more selective in the information
they acquire they know what is important - Experts are beneficiaries of the knowledge that
comes from experience
7Expertise, Experience Understanding
- Experience rules of thumb What e.g. gardener
might have - Understanding general knowledgeWhat a biology
graduate might have - Expertise E U in harmonyWhat an expert has
8Definitions Data, Information, Knowledge,
Understanding and Wisdom
- The appreciation of why
- The difference between learning and memorising
- If you understand you can take existing knowledge
and creating new knowledge, build upon currently
held information and knowledge and develop new
information and knowledge - In computing terms AI systems possess
understanding in the sense that they are able to
infer new information and knowledge from
previously stored information and knowledge
9Definitions Data, Information, Knowledge,
Understanding and Wisdom
- Evaluated understanding
- Essence of philosophical probing
- Critically questions, particularly from a human
perspective of morals and ethics - discerning what is right or wrong, good or bad
- A mix of experience, values, contextual
information, insight - In computing terms may be unachievable can a
computer have a soul??
10Illustrations of the Different Types of Knowledge
Know that
Know how
11Types (Categorization) of Knowledge
- Shallow (readily recalled) and deep (acquired
through years of experience) - Explicit (already codified) and tacit (embedded
in the mind) - Procedural (repetitive, stepwise) versus
Episodical (grouped by episodes) - Knowledge exist in chunks
12ReasoningandThinkingandGenerating Knowledge
13Experts Reasoning Methods
- Reasoning by analogy relating one concept to
another - Formal reasoning using deductive or inductive
methods (see next slide) - Case-based reasoning reasoning from relevant
past cases
14Deductive and inductive reasoning
- Deductive reasoning exact reasoning. It deals
with exact facts and exact conclusions - Inductive reasoning reasoning from a set of
facts or individual cases to a general conclusion
15 Learning
- Learning by experience a function of time and
talent - Learning by example more efficient than learning
by experience - Learning by sharing, education.
- Learning by discovery explore a problem area.