Developing Good Work Habits

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Chapter 12

• Developing Good Work Habits

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Learning Objectives
Appreciate the importance of good work habits and
time management
Decrease any tendencies you might have toward
procrastination
Develop attitudes and values that will help you
become more productive.
Develop skills and techniques that will help you
become more productive
Overcom time-wasting practices
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Work Habits

• Your approach to work
• Organization
• Priority setting
• Handling of paperwork and e-mail

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Productivity Primary cause of employers
dissatisfaction

• The amount of quality work accomplished
• The amount of resources consumed

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Dealing with procrastination

• What is it? Delaying a task for an invalid
  reason.
• What causes it?
• Work is unpleasant
• Overwhelming work load
• Fear of negative evaluation of your work
• Fear of success
• No meaningful reward
• Rebellion against being controlled
• Perfectionism

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Reducing Procrastination

• Motivate by counting the cost of any delay.
• Counterattack (just do it)
• Jump-start yourself.
• Break up a big job into several smaller but
  manageable jobs
• Warm-up activity (leading task)
• Rewards and punishments
• Do worst job first.
• Make a commitment to other people.
• Express a more positive attitude when receiving
  jobs

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Developing a preferred attitude toward work.

• Adopt mission, goals, and a strong work ethic
  (Begin with the end in mind.)
• Mission is long-term career oriented (Write your
  eulogy
• Goals are short-term but support the mission
• The right work ethic will be the work ethic of
  your employer (see chapter 8)

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Stephen Coveydependence, to independence, to
interdependence.

• Habit 1 Be Proactive Principles of Personal
  Vision
• Habit 2 Begin with the End in Mind Principles
  of Personal Leadership
• Habit 3 Put First Things First Principles of
  Personal Management
• Habit 4 Think Win/Win Principles of
  Interpersonal Leadership
• Habit 5 Seek First to Understand, Then to be
  Understood Principles of Empathetic
  Communication
• Habit 6 Synergize Principles of Creative
  Communication
• Habit 7 Sharpen the Saw Principles of Balanced
  Self-Renewal

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Good Attendance and Punctuality

• The future belongs to those who show up.
• If you wont be missed, maybe your are not needed
• Shifts your workload on to other workers
• Emotional immaturity

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Value your time

• Valued time is put to good use.
• Commitment to your mission and goals motivates us
  to value our time and to use it wisely.

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Value Neatness and Orderliness, (5S?)

• Allows you to control your job
• Improves your sense of urgency resulting in
  greater speed and productivity
• Assuming an attitude of neatness and orderliness
  promotes a change in behavior.

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Work Smarter, Not Harder

• Plan ahead!
• Reduce waste of your resources especially your
  time and personal energy.
• Implement 5S in your work and personal life.

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5S Concept TranslationKaizen words - "change for
the better or continuous mprovement

• Seiri Disposition - Put things in order
• Seiton Tidy (Set to Right)
• Seiso Clean-up
• Seiketsu Sanitize
• Seitsuke Discipline

http//www.fredharriman.com/resources/documents/FH
com_Kaizen_Terminology_03.pdf
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Stop Thinking like an Employee

• Guess what? Your job is where your fortune is
  made.
• Join the 20 club. (Pareto Principle)
• The 20 club is that special group of people who
  get things done.
• They get the cool assignments
• They get the promotions
• They get the raises, perks and special treatment.

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Stop Thinking like an Employee

• Think like you owned a business.
• Business trades stuff for money. You trade your
  talent and time for money
• Manage your talent and time to make it pay off
  for YOU.

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Stop Thinking like an Employee

• Continually re-invent yourself
• Change before you have to change.
• What would a new and improved you look like?
• Who is your competition? How are you different
  from them?

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Stop Thinking like an Employee

• Think Customer
• Who are your customers?
• How do you serve your customers?
• How to you find additional customers?
• Listen to your customers.
• What do they want?
• Teach them to need you.
• Become the person they turn to when they want the
  job done right.
• Make it easy to do business with you.

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Stop Thinking like an Employee

• Think Initiative
• Do the obvious things that need to be done
  without waiting to be told.
• Look for a problem and solve it. (Yes you can.)
• Reach beyond the scope of your job.
• Learn a special skill and become the local guru.
• Follow people who show initiative (it rubs off).

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Stop Thinking like an Employee

• Think Productivity
• If you were your boss would you hire you?
• Talk shop
• Read
• Sign up for training
• Get a calendar
• Prioritize your work
• Crush procrastination under you heal

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Stop Thinking like an Employee

• Think Networking
• You need cooperation from others
• You need help from people with knowledge and
  special skills.
• You need help from powerful people.
• Most people are happy to help you
• Learn from them
• Trade favors

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Stop Thinking like an Employee

• Think Diplomacy
• Learn to handle difficult people
• Develop your rational mind. Keep your emotions
  under control.
• Know the facts.
• Dont hold grudges
• Choose your battles wisely

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Stop Thinking like an Employee

• Think Reputation
• What do people say behind your back?
• What is your brand name? What is your slogan?
• Specialize
• Be competent
• Be dependable
• Be consistent
• Be honest
• Be loyal

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Rest and Relaxation

• Overwork can be counterproductive
• You must be alert
• You must be able to cope with stress and
  multi-tasking.
• You must attend to responsibilities beyond the
  workplace.

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Time Management Tips

• Get organized
• Did I mention 5S?
• Travel light. Get rid of stuff that is not
  helping you do your job.
• Make useful stuff handy to get to.

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Time Management Tips

• Get off to a good start regularly
• Attack the difficult job first think in the
  morning.

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Time Management Tips

• Use available technology
• Microsoft Office Suite and other software
• Information Technology
• Personal Information Manager

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Time Management Tips

• Concentrate your attention
• Helps you stay on task.
• Diminishes the risk of skipping details.

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Time Management Tips

• Streamline your work and emphasize important
  tasks
• Eliminate Muda (waste)
• Product Defects
• Overproduction
• Transportation
• Waiting
• Inventory
• Motion
• Overprocessing
• Skill
• Safety

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Time Management Tips

• Keep a steady pace
• Reduces defects or error rate

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Time Management Tips

• Create some quiet uninterrupted time.
• Short naps are OK.
• Make time for concentration without interruption
• Can be highly productive

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Time Management Tips

• Other tips
• Make good use of bits of time
• Stay in control of paperwork
• In basket
• E-mail
• Multi-task routine tasks.

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Time wasters

• Daydreaming
• Being a computer Goof-off
• Failing to keep track of important names numbers,
  and things
• Allowing tasks to take too long.
• Being indecisive and failing to finish things
  promptly.