Advanced Case Management

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Advanced Case Management
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What is Case Management?

• Case management is the facilitation and
  coordination of services at the community level.
• The purpose of case management is to provide
  individuals with specific resources to take
  control of their lives.
• It requires the case manager to focus on the
  long and short term goals an individual has and
  empower them to make educated decisions about
  their future.
• framework for Intensive Services

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• Case management is comprehensive and client
  centered

2. The case manager and the client are partners
Key Concepts

• There is mutual respect between
• clients and case managers

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4. A client has only one IDP.
5. Case management relates clients actions to
outcomes.
Key Concepts
6. Case management involves creative problem
solving.
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1. Case management relies on a network of services
   and support.

• The case manager and the
• system are accountable.

Key Concepts
9. Case management requires partnership at the
system level
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Four Step Goal Setting Process

• Change the problem statement into goal statements

Brainstorm solutions and options Balance
options with reality
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Four Step Goal Setting Process

• Choose one or more options

Sequence services and options on the IDP and
establish responsibility
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Criteria for Goals

• Specific
• Measurable
• Attainable
• Realistic
• Trackable

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Case Notes

• Date anything that is written
• Quote statements exactly as stated
• Recognize pertinent information
• Write in specific, observable and measurable
  terms
• If something is an opinion, say so

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Case Note Exercise

• Did not show up again
• 3/10/01 In my opinion has PTSD
• 5/2/01 Im closing this case
• Not ready to go on the interview
• 5. Said he was feeling depressed

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Reviewing IDPs

• Summary of the assessment information
• State specific goals
• State who is responsible

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Reviewing IDPs (contd)

• Dates each step will be accomplished
• Clients and case managers signature

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Reviewing IDPs

• Client should be given a copy
• Reviewed and updated regularly
• Can notes be deciphered