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Strong Leadership and Strong Followership Why Both Are Essential in a Successful Organization

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Title: Strong Leadership and Strong Followership Why Both Are Essential in a Successful Organization


1
Strong Leadership and Strong FollowershipWhy
Both Are Essential in a Successful Organization
2
Motivation for this Discussion
  • Managing without a Leader article in BYU
    Magazine, Fall 2005, about Jeff Nielsen, lecturer
    in Philosophy at BYU
  • Based on his book, The Myth of Leadership
    Creating Leaderless Organizations
  • Subsequent discussion with a leader who voiced
    his concern

3
Problems with Leaders in Organizations
Leader
  • Effective communication only occurs between
    equals
  • Secrecy breeds corruption and abuse of power
  • Subordinates are undervaluedtalent and knowledge
    are wasted
  • Its unjust

Followers
4
Rank- vs. Peer-based Assumptions
  • Rank-based Assumptions
  • Employees are lazy
  • Employees are selfish
  • Leaders are heroic
  • Leadership command and control
  • Knowledge is at top
  • Manipulation
  • Peer-based Assumptions
  • Employees are productive
  • Employees are caring
  • Each individual is unique
  • General input and participation
  • Knowledge at all levels
  • Cooperation

5
His Solution Do Away with Leaders!
X
Leader
  • Effective communication only occurs between
    equals
  • Secrecy breeds corruption and abuse of power
  • Subordinates are undervaluedtalent and knowledge
    are wasted
  • Its unjust

Followers
6
His Solution Do Away with Leaders!
X
Leader
  • The Perfect Organization!

Followers
7
In Leaderless Organizations
  • Everyone makes contributions based on talents and
    experience
  • Total energy, creativity, happiness increases in
    the organization
  • Examples of organizations without leaders
  • Orpheus Chamber Orchestrano conductor
  • W.L. Gore and Associatesengineering and
    manufacturing
  • Moteksoftware development

8
Has Nielsen identified real leadership problems
in organizations you know?
  • Is this the only solution?

9
Do Leaders Provide Value?
  • Provide direction and vision
  • Serve as an example of acceptable behavior
  • Establish guidelines, boundaries, policies
  • Inspire confidenceWe can do it!
  • Provide a set of unique leadership skills
  • Represent/speak for the organization
  • Provide capital or other resources
  • Etc., etc.

10
Perhaps the Problem is NOT Leadership in General
but the Kind of Leader
11
Level 5 Leaders(from Jim Collins Good to
Great)
  • Humilityvery good at listening to others
  • Ability to draw out talents of others
  • Self-effacinggive credit to others, focus
    attention away from self
  • Live modestly, dont seekafter trappings of
    power
  • Iron willtotal focus on building a great and
    enduringorganization

12
Qualities of Admired Leaders
  • Bill Zollars, CEO, Yellow Roadway
  • When I first got to Yellow, we were in a bad
    state So I spent 85 of my time on the road
    talking to people one-on-one or in small groups.
    I would start off in the morning with the sales
    force, then talk to drivers, and then the people
    on the docks. At the end of the day I would have
    a customer dinner.
  • (Fortune, Dec 12, 2005)

13
Qualities of Admired Leaders
  • Hank Paulson, CEO, Goldman Sachs
  • The things that make a good leader are being
    open-minded, having a willingness to really ask
    for and accept advice, showing a sense of
    humility, and putting the right people in the
    right seats.
  • He personally teaches 26, 6-hour sessions on
    accountability and leadership to managing
    directors all over the world
  • I start these sessions by talking about some of
    the mistakes Ive made and the company has made.
  • (Fortune, Dec 2005)

14
So Maybe a Better SolutionHave BOTH Strong
Leaders and Strong Followers, but
  • Strong Leaders Who
  • Learn to listen to those who know
  • Share information widely
  • Reward those who give valuable feedback
  • Check the tendency to abuse power
  • Push decision-making down to lowest levels
    possible

15
  • Strong Followers Who
  • Communicate information honestly
  • Participate in decision-making processes
  • Energetically work to implement decisions made
  • Are honest in use of time and other resources of
    the organization

16
Examples
  • Toyota assembly line
  • Charles Schwab suggestion process
  • JetBlue CEOwork ethic, compensation and employee
    emergency fund

17
Example of the Church of Jesus Christ of
Latter-day Saints
  • Strong top-down leadership
  • Level 5 leader (maybe Level 6)
  • Clear leadership structure
  • Clear guidelines and policies
  • Strong followership
  • Rotating leadership
  • Councils to seek input
  • Individual member empowerment

18
Concepts for Leaders
  • DC 121ideal handbook for leaders
  • Power and influence based not on position but on
    principles of righteousnessjust treatment of
    others
  • Persuasion
  • Long-suffering
  • Gentleness
  • Meekness (being teachable)
  • Love unfeigned
  • Pointed criticismbut showing increased love
  • Charity is basis for interaction

19
Example of King Benjamin
  • I am like as yourselves, subject to all manner
    of infirmities
  • I have been suffered to spend my days in your
    serviceand have not sought gold nor silver nor
    any manner of riches of you.
  • I have labored with mine own hands that I might
    serve you
  • In serving you I have only been in the service
    of God.

20
Concepts for Followers
  • DC 121ideal handbook for followers, too
  • Intention of the restoration of the gospel
    that every man might speak in the name of God
    (Not just reserved for those at the top)
  • The worth of souls is great
  • Common consentcommit to sustain each other in
    responsibilities
  • Councilsshare ideas, concerns, offers of help
  • Dont criticizebesides, you might be the next
    bishop or Relief Society president yourself!

21
Conclusions
  • We dont need to do away with leaderswe just
    need more Level 5 Leaders
  • We also need Level 5 followers
  • Attributes for both are humility, ability to
    listen, integrity, charityall found in The
    Lords Leadership Guide (DC 121 and other
    scriptures)
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