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The Investor Presentation Formula

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KPIs & Sustained Business Growth growthink Session # 4 3 core topics to discuss to help you achieve your financial metric goals: What KPIs Are Why You Need KPIs ... – PowerPoint PPT presentation

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Title: The Investor Presentation Formula


1
KPIs Sustained Business Growth
growthink
Session 4
2
3 core topics to discuss to help you achieve your
financial metric goals
  1. What KPIs Are
  2. Why You Need KPIs
  3. Building Your Financial Dashboard

3
What KPIs Are
  • KPIs Key Performance Indicators
  • The metrics that judge your business performance
    based on the success you would like to achieve

4
Sample KPIs
  • Sales/Revenues
  • of customer leads
  • Customer conversion rates
  • of new customers
  • of subscribers
  • of PR mentions
  • of website visitors
  • of products manufactured
  • Cost of Goods Sold
  • Marketing costs
  • Inventory levels
  • Accounts receivable
  • Net income
  • Cash
  • Employee turnover
  • New employee hires
  • Payroll
  • Product defects
  • Customer satisfaction
  • Key financial/operating ratios

5
5 Reasons You Need KPIs
  • Allow you to set goals and judge your performance
    against them
  • Example today is 15th of month
  • How are sales vs. this months projections
  • How are sales vs. first half of last month

6
5 Reasons You Need KPIs
  • Allow you to manage and improve performance on
    key underlying issues
  • Example getting PR/media mentions. Underlying
    issues/factors include
  • Media Contacts Emailed
  • Media Contacts Phoned
  • Productive Media Conversations

7
5 Reasons You Need KPIs
  • Alert you to problems before its too late
  • When monitored on a periodic basis (e.g., weekly
    or monthly)
  • You know exactly whats going on in your business

8
5 Reasons You Need KPIs
  • Makes managing your business easier since
    performance numerically measured throughout your
    business
  • Example, business should be good if
  • Sales team made 500 outbound calls already
  • of customer complaints is low
  • widgets manufactured is 4,000

9
5 Reasons You Need KPIs
  • Serve as a great management tool
  • Employees know precisely how they are being
    judged and can better control their (and the
    companys) success

10
Building Your Financial Dashboard
  • Your Financial Dashboard is a listing of all of
    your KPIs and their results

11
Building Your Financial Dashboard
  • Which KPIs should you include in your dashboard.
    Samples
  • Sales/Revenues
  • of customer leads
  • Customer conversion rates
  • of new customers
  • of subscribers
  • of PR mentions
  • of website visitors
  • of products manufactured
  • Cost of Goods Sold
  • Marketing costs
  • Inventory levels
  • Accounts receivable
  • Net income
  • Cash
  • Employee turnover
  • New employee hires
  • Payroll
  • Product defects
  • Customer satisfaction
  • Key financial/operating ratios

12
Building Your Financial Dashboard
  • Which KPIs should you include in your dashboard
    ask this question
  • Imagine there are 5 direct competitors in your
    business, and that you were given a blank check
    and the ability to buy any of these companies.
    And, as a result, each of these companies opened
    up their books to you and/or answered any
    questions you asked them. What key metrics would
    you look at for each company in determining which
    to buy/which would offer the greatest value?

13
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Email
  • Email Subscribers
  • Email UnSubs
  • Email Loss/Gain
  • Email Revenue
  • Email Rev/Sub
  • Email Sub. Avg. Days on List
  • Email Sent
  • Email Delivered
  • Email Delivery Rate
  • Email Opens
  • Email Open Rate
  • Email Clicks
  • Email CTR

14
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Pay Per Click Advertising
  • Impressions
  • Clicks
  • Cost
  • Conversions
  • Cost/Click
  • Cost/Impression
  • Cost/Conversion
  • Revenue
  • Rev/Impr.
  • Rev/Click
  • Rev/Conv.
  • Profit

15
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Search Engine Optimization
  • Visits
  • Visitors
  • Revenue
  • Rev/Visit
  • Rev/Visitor
  • Rank for Important Keywords
  • Email Addresses Collected
  • Emails/Visit
  • Emails/Visitor

16
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Membership Programs
  • Revenue
  • Subscribers
  • Sub UnSubs
  • Loss/Gain
  • Materials Cost

17
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Customer Satisfaction
  • Refunds
  • Refunds Prevented
  • Sales

18
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • Social Media
  • Visits
  • Visitors
  • Revenue
  • Rev/Visit
  • Rev/Visitor
  • Facebook Friends
  • Twitter Followers
  • Blog Comments
  • Google 1s
  • Facebook Likes
  • Email Addresses Collected
  • Emails/Visit
  • Emails/Visitor

19
Building Your Financial Dashboard
  • KPIs Im tracking on publishing side
  • PR
  • Media Contacts Emailed
  • Media Contact Email Replies
  • of Media Contact Replies
  • Media Contacts Phoned
  • Productive Media Conversations
  • Media Spots Secured

20
Building Your Financial Dashboard
  • How often will you measure each of your KPIs
  • Daily?
  • Weekly?
  • Monthly?

21
Building Your Financial Dashboard
  • Against what will you measure each of your KPIs
  • Previous months results?
  • Current month projections?
  • Last years results?

22
Building Your Financial Dashboard
  • Maintaining Your Financial Dashboard
  • Microsoft Excel? Google Doc?
  • Who will manage it?
  • Who will be responsible for adding what data?
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