Title: Facility location
1Facility location
2- There are three important things in retailing-
- location,
- location
- and location
- Lord Sieff, the boss of Marks Spencer, the UK-
based retail organization
3Question final exam
- Chosen location is a long-term strategic
decision. In debate about the nature of this
decision, Ali believed that this decision made
infrequently (Once a locational decision is
executed, it becomes virtually impossible to
change it), and involves a heavy commitment of
resources for a long-time. Sara think that
location decision is dynamic in nature, this
means that location problem may occur more than
once. - What is your point of view in this debate?
4Contents
- 1- What is facility location?
- 2- The need for location decision
- 3- Importance of location decisions
- 4- Location options
- 5- Factors affecting location decisions
- 6- Services and retail locations
- 7- Global locations
- 8- Dynamics of location
5What is facility location?
- Facility location is the process of determining a
geographic site for a firms operations, or it is
the process of identifying the best geographic
location for a service or production facility. - The ideal location is the site at which the cost
of gathering materials and fabricating them plus
the cost of distributing the finished product to
the customers will be minimum per unit. - Locational decision has to be taken in case of a
new business as well as for setting up a branch
of an existing business - Every company is faced with the problem of
deciding the best site for location of its plant
or factory - Businessman should try to make an attempt for
optimum or ideal location.
6- 2- The need for location decision
7The need for location decision
- Existing organizations may need to make location
decisions for variety of reasons - firms such as banks, fast-food chains,
supermarkets and retail stores view locations as
apart of marketing strategy, and they look for
locations that will help them to expand their
markets. - Basically, the location decisions in those cases
reflect the addition of new locations to an
existing system. - A similar situation occurs when an organization
experiences a growth in demand for its products
or services that cannot be satisfied by expansion
at an existing location. - The addition of a new location to complement an
existing system is often a realistic alternative.
8The need for location decision
- Some firms face location decisions through
depletion of basic inputs. Fore example fishing
and logging operations are often forced to
relocate due to the temporary exhaustion of fish
or forests at a given location. Mining and
petroleum operations face the same sort of
situation, although usually with a longer time
horizon. - For other firms, a shift in markets causes them
to consider relocation, or the cost of doing
business at a particular location reach a point
where other locations begin to look more
attractive.
9- 3- Strategic importance of location decisions
102-Strategic importance of location decisions
- Location decisions for many types of businesses
are made infrequently, but they tend to have a
significant impact on the organization... - Location decisions are closely tied to an
organization's strategies. - For example, a strategy of being a low-cost
producer might result in locating where labor or
material costs are low, or locating near markets
or raw materials to reduce transportation costs. - A strategy of increasing profits by increasing
market share might result in locating in
high-traffic areas, - and a strategy that emphasizes convenience for
the customer might result in having many
locations where customers can transact their
business or make purchases (e.g., branch banks,
ATMs, fast-food outlets).
112- Strategic importance of location decisions
- Location decisions are also strategically
important for other reasons as well. - One is that they entail a long-term commitment,
which makes mistakes difficult to overcome. - Another is that location decisions often have an
impact on investment requirements, operating
costs and revenues, and operations. - A poor choice of location might result in
excessive transportation costs, a shortage of
qualified labor, loss of competitive advantage,
inadequate supplies of raw materials, or some
similar condition that is detrimental to
operations. - For services, a poor location could result in
lack of customers and/or high operating costs. - For both manufacturing and services, location
decisions can have a significant impact on
competitive advantage. -
12 13Location options
- Managers of existing companies generally consider
four options in location planning. - (1)- Expand an existing facility-
- This option can be attractive if there is
adequate room for expansion, especially if the
location has desirable features that are not
readily available elsewhere. Expansion costs are
often less than those of other alternatives. - (2)- New locations-
- To add new locations while retaining existing
ones, as is done in many retail operations. - In such cases, it is essential to take into
account what the impact will be on the total
system. - Opening a new store in a shopping mall may simply
draw customers who already patronize an existing
store in the same chain, rather than expand the
market. - On the other hand, adding locations can be a
defensive strategy designed to maintain a market
share or to prevent competitors from entering a
market.
14Location options
- (3)- Shut down location-
- - A third option is to shut down at one location
and move to another. - - An organization must weight the cost of a move
and the resulting benefits against the costs and
benefits of remaining in an existing location. - -A shift in markets, exhaustion of raw
materials, and the cost of operations often cause
firms to consider this option seriously. - (4)- Do nothing-
- Finally, organizations have the option of doing
nothing. - If a detailed analysis of potential locations
fails to uncover benefits that make one of the
previous three alternatives attractive, a firm
may decide to maintain the status quo, at least
for the time being.
15- 5- Factors affecting location decisions
16Factors affecting location decisions
- Regional factors
- Community considerations
- Site-related factors
17Regional factors
- The primary regional factors involve raw
materials, markets, and labor considerations. - (1)- Location of raw Materials-
- Firms locate near or at the source of raw
materials for three primary reasons - necessity, perishability, and transportation
costs. - Mining operations, farming forestry, and fishing
fall under necessity. - Obviously, such operations must locate close to
the raw materials. - Firms involved in canning or freezing of fresh
fruit and vegetables, processing of dairy
products, baking, and so on, must consider
perishability when considering location. - Transportation costs are important in industries
where processing eliminates much of the bulk
connected with a raw material, making it much
less expensive to transport the product or
material after processing. Examples include
aluminum reduction, cheese making, and paper
production. -
18Regional factors
- (2)-Locations of markets
- Profit-oriented firms frequently locate near the
markets they intend to serve as a part of their
competitive strategy, - whereas nonprofit organizations choose locations
relative to the needs of the users of their
services. Other factors include distribution
costs or the perishability of a finished product.
- Retail sales and services are usually found near
the center of the markets they serve. Examples
include fast-food restaurants, dry cleaners, and
supermarkets.
19Regional factors
- Locations of markets (cont)
- Competitive pressures for retail operations can
be extremely vital factors. - In some cases a market served by a particular
location may be too small to justify two or more
competitors , so that a search for potential
locations tends to concentrate on locations
without competitors. - Some firms must locate close to their markets
because of the perishability of their products.
Examples include bakeries, flower shops, and
fresh seafood stores . - Other firms require close customer contact, so
they too tend to locate within the area they
expect to serve. Typical examples are tailor
shops, cabinetmakers, rug cleaners, and lawn and
garden services.
20Regional factors
- Locations of markets (cont)
- Locations of many government services are near
the markets they are designed to serve. - Hence, post offices are typically scattered
throughout large metropolitan areas. - Police and emergency health care locations are
frequently selected on the basis of client needs.
For instance, police patrols often concentrate on
high crime areas, and emergency health care
facilities are usually found in central locations
to provide ready access from all directions.
21Regional factors
- Labor factors
- Primary labor considerations are the cost and
availability of labor, wage rates in an area,
labor productivity and attitudes toward work, and
whether unions are serious potential problem. - Labor costs are very important for
labor-intensive organizations. - Skills of potential employees may be a factor,
although some companies prefer to train employees
rather than rely solely on previous experience.
Increasing specialization in many industries
makes this possibility even more likely than in
the past.
22Regional factors
- Labor factors (cont)- -
- Workers attitudes toward turnover, absenteeism,
and similar factors may differ among potential
locations-. - Worker attitudes in different parts of or in
different countries may be markedly different. - Some companies offer their current employees jobs
if they move to a new location. - However, in many instances, employees are
reluctant to move, especially when it means
leaving families and friends.
23Community considerations
- From a company standpoint, a number of factors
determine the desirability of a community as a
place for its workers and managers to live. They
include facilities for education, shopping,
recreation, transportation, religious worship,
and entertainment the quality of police, fire,
and medical services local attitudes toward the
company and the size of community. - Other community-related factors are the cost and
availability of utilities, environmental
regulations, taxes
24Site-related factors
- The primary considerations related to sites are
land, transportation, - Because of the long-term commitment usually
required, land costs may be secondary to other
site-related factors, such as room for future
expansion, current utility and sewer capacities- - any limitations on these that could hinder
future growth-and sufficient parking spaces for
employees and customers. - In addition, for many firms access roads for
trucks or rail spurs are important. - Power and Water (electricity generating, clean
water, water disposal, fuel availability are
important factors)
25Factors -all
- I. Input Considerations
- (a) Materials-Quantity, quality, cost
and regular supply - (b) Land-Site availability and costs,
costs of construction, constructional - regulations
- (c) Equipment-Availability and costs
- (d) Plant utilities-gas, electricity,
coal, water, etc.-Availability and rates - (e) Labor-Availability, total supply,
skills, wage rates, unionization - (f) Capital-Equity and debt
potential, banking facilities. - 2. Processing Considerations
- (a) Production analysis-Educational
and research facilities - (b) Process analysis- Engineering and
consultancy - (c) Forecasting and scheduling-Data
sources and capabilities - (d) Production control -Inventory
storage and future expansion - (e) Maintenance/-Service and repair
facilities - (f) Cost-control---Accounting and
credit facilities - (g) Presence of related industries.
26Factors -all
- 3. Output Considerations
- (a) Distribution-Distribution and storage
facilities . - (b) Transportation-Facilities and costs
- (c) Present and future market potential
- (d) Local rates and taxes.
- 4. Other Considerations
- (a) Community attitudes towards industry
and company - (b) Public or community services-educational
, recreational, housing, medical, cultural, etc. - (c) Stockholder interests
- (d) Organizational decentralization
policies - (e) Environmental standards-air, water,
zoning and building codes - (h) Political situation
27Non-economic Factors Affecting the Location
Decision
Labor attitudes and traditions Training and
employment services Communitys
attitude Schools Cultural attractions Amount and
type of housing available. Climate Community
activities Education and health
services Recreation Union activities Environmental
Regulation Political Risk Government
Barriers Trading Blocs Host Community
28- 6- Services and retail locations
29Services and retail locations
- Service and retail are typically governed by
somewhat different considerations than
manufacturing organizations in making location
decision. - For one thing, nearness to raw not a factor, nor
is concern about processing requirements.
Customer access is sometimes a prime
consideration, as it is with banks and
supermarkets, but not a consideration in others,
such as call centers, catalog sales, and online
services. - Manufacturers tend to be cost-focused, concerned
with labor, energy, and material costs and
availability, as well as distribution costs. - Service and retail businesses tend to be profit
or revenue focused, concerned with demographics
such as age, income, and education,
population/drawing area, competition, traffic
volume/patterns, and customer access/parking
30Services and retail locations
- Retail and service organizations typically place
traffic volume and convenience high on the list
of important factors. - Specific types of retail or service businesses
may pay more attention to certain factors due to
the nature of their business or their customers. - If a business is unique, and has its own drawing
power, nearness to competitors may not be a
factor. - however, generally retail businesses prefer
locations that are near other retailers (although
not necessarily competitors) because of the
higher traffic volumes and convenience to
customers - Thus, automobile dealerships often tend to locate
near each other, and restaurants often locate in
and around malls, benefiting from the high
traffic.
31 32Global locations
- Globalization has opened new markets, and it has
meant increasing dispersion of manufacturing and
service operations around the world. - In addition, many companies are outsourcing
operations to other companies in foreign
locations. - In the past, companies tended to operate from a
"home base" that was located in a single country.
- Now, companies are finding strategic and tactical
reasons to globalize their operations. - As they do, some companies are profiting from
their efforts, while others are finding the going
tough, and all must contented with issues
involved in managing global operations. - In the following slides we examine some of the
reasons for globalization, the benefits,
disadvantages, risks,
33Global locations-Facilitating factors
- There are a number of factors that have made
globalization attractive and feasible for
business organizations. Two key factors are trade
agreements and technological advances. - Trade Agreements
- Barriers to international trade such as tariffs
and quotas have been reduced or eliminated with
trade agreements such as the North American Free
Trade Agreement (NAFTA), the General Agreement on
Tariffs and Trade (GATT), - Also, the European Union has dropped many trade
barriers, and the World Trade Organization is
helping to facilitate free trade. - Technology-
- Technological advances in communication and
information sharing have been very helpful. These
include faxing capability, e-mail, cell phones,
teleconferencing, and the Internet
34Global locations-Benefits
- Companies are discovering a wide range of
benefits in globalizing their operations. - Here is a list of some of the benefits, although
it is important to recognize that not all
benefits apply to every situation - 1- Markets-
- Companies often seek opportunities for expanding
markets for their goods and services, as well as
better serving existing customers by being more
attuned to local needs and having a quicker
response time when problems occur. - 2- Cost saving-
- Among the areas for potential cost saving are
transportation costs, Labor costs, raw material
costs, and taxes. - High production costs have contributed to a
number of companies locating some of their
production facilities in lower-cost countries
35Global locations-Benefits
- 3- Legal and regulation
- There may be more favorable liability and labor
laws, and less restrictive environmental and
other regulations . - 4- financial-
- Companies can avoid the impact of currency
changes that can occur when goods are produced in
one country and sold in other countries. - Also, a variety of incentives may by offered to
attract businesses that will create jobs and
boost the local economy.
36Global locations- Disadvantages-
- There are numbers or disadvantages of having
global operations. These can include the
fowling- - (1)- Transportation costs-
- Transportation costs can occur due to poor
infrastructure or having to ship over great
distances, and the resulting costs can offset
savings in labor and material costs. - (2)- Security cost-
- Increased security risks and theft can increase
costs. Also, security at international borders
can slow shipments to other countries. - (3)- Unskilled labor-
- Low labor skills may negatively impact quality
and productivity, Additional employee training
may be required. - .
37Global locations- Disadvantages-
- (4)- Import restrictions-
- Some countries place restrictions on the
importation on manufacturing goods, so having
local suppliers avoids those issues. - (5)- Criticisms-
- Critics may argue that cost savings are being
generated through unfair practices as using
sweatshops, in which employees are paid low wages
and made to work in poor conditions, using child
labor, and operating in countries that have less
stringent environmental requirements
38Global locations- Risk-
- (1)- Political-
- Political instability and political unrest can
create risks for personnel safety and the safety
of assets, - Moreover a government might decide to nationalize
facilities, taking them over. - (2)- Terrorism-
- Terrorism continues to be a threat in many parts
of the world, putting personnel and assets at
risk and decreasing the willingness of domestic
personnel to travel to or work in certain areas. - (3)- Economic-
- Economic instability might create inflation or
deflation, either of which can negatively impact
profitability.
39 40Dynamics of location
- The significance of various factors influencing
location changes with time due to natural events
and human actions. - A place that is an ideal location may become
unprofitable with changes in technology,
transport and the development of other regions.
The changes which require shifts in location have
been classified into four categories - (a) Secular changes
- such as shifts in population, expansion of
plant, exhaustion of local raw materials, etc. - (b) Structural changes
- such as new techniques of production, new
resources, development of electricity as a source
of power, new means of transport, increase in
prices of land, etc. - (c) Cyclical changes
- such as changes in the distribution of income
and wealth - (d) Seasonal changes
- such as heavy rains ,snowfall, etc. in
particular periods in a region.