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LOSS PREVENTION PROGRAM

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Title: LOSS PREVENTION PROGRAM


1
  • LOSS PREVENTION PROGRAM
  • Presented by
  • FARA Risk Control Services on behalf of ORM

2
LOSS PREVENTION
  • FARA, who we are?
  • How to contact us?
  • www.laorm.com
  • To Request Help from Loss Prevention Experts,
    call (800) 215-3272 ext. 232or email us
    laorm.lp_at_fara.com

3
LOSS PREVENTION continued. . .
  • What we do
  • Conduct Audits Compliance Reviews
  • Facility Walkthroughs
  • Accident/Incident Investigations
  • Building Appraisals
  • Assist in Inspections
  • Ongoing Consultations
  • Offer LP Coordinator Training

4
REQUIREMENTS
  • Louisiana Revised Statute (LRS) Title 39,
    Sections 1543-1544
  • These legal mandates require your agency to
    develop and implement its own Loss Prevention
    Plan in conformity with the ORMs general safety
    plan

5
LOSS PREVENTION PROGRAM
  • General Safety Program
  • Driver Safety Program
  • Bonds, Crime, and Property
  • Equipment Management Program
  • Water Vessel Program
  • Flight Operations Program

6
  • GENERAL SAFETY PROGRAM

7
COMPONENTS
  • 1. Management Policy Statement
  • 2. Assignment of Responsibilities
  • 3. Safety Rules
  • 4. Safety Meetings
  • 5. Training
  • 6. Safety Committees
  • 7. Procedures for Inspection

8
COMPONENTS continued . . .
  • 8. Procedures for Incident/Accident
  • Investigation
  • 9. Job Safety Analysis (JSA)
  • 10. Record Keeping
  • 11. Blood Borne Pathogens
  • 12. First Aid
  • 13. Emergency Preparedness Program
  • 14. Hazardous Materials

9
CLASS A AGENCY
  • Class A agencies shall conduct and
    document safety
    meetings, safety committee meetings (if
    applicable), and inspections on a monthly basis

10
CLASS B AGENCY
  • Class B agencies shall conduct and document
    safety meetings, safety committee meetings (if
    applicable), and inspections on a quarterly basis

11
MANAGEMENT POLICY STATEMENT
What constitutes a statement? Who initiates a
statement and what are its expectations? Responsib
ilities?
12
ASSIGNMENT OF RESPONSIBILITIES
  • Delineation of duties
  • Accountability
  • Provided to employees
  • Written

13
DEPARTMENT/ AGENCY HEAD
  • FULL responsibility for, and


    implementation of, Safety Program
  • Authorizes necessary expenditures
  • Approves safety policies
  • Participates in the safety program

14
DEPARTMENT LOSS PREVENTION COORDINATOR
  • Has FULL responsibility for the overall
    safety program
  • Has direct access to Department Secretary
  • Communicates with all safety officers
  • Demonstrates leadership to safety officers
  • Provides help and support in development of
    agency programs and policies

15
FIELD/AGENCYLOSS PREVENTION REP.
  • Responsible for the implementation of
  • the departmental/agency loss
  • prevention program
  • Should have direct access to the
  • Departmental Loss Prevention
  • Coordinator and Agency Head

16
MAINTENANCE DEPARTMENT
  • Works with safety committee and others
  • Executes work orders
  • Maintains and repairs safety equipment,
  • guards, and appliances
  • Maintains a regular maintenance
  • schedule and keeps records
  • Conducts regularly scheduled inspections

17
SUPERVISOR / FOREMAN
  • Inspects work area
  • Trains employees to work safely
  • Obtains prompt first aid
  • Reports and investigates accidents
  • Corrects unsafe conditions and acts
  • Serves on safety committee
  • Holds safety meetings
  • Discusses safety with employees

18
EMPLOYEE
  • Works in accordance with accepted
  • safety practices
  • Reports unsafe conditions and
  • practices
  • Observes safety rules and
  • regulations
  • Makes safety suggestions
  • Serves on safety committees

19
SAFETY RULES
  • Written general safety rules (and site/task
    specific, if applicable)
  • Easily understood and enforceable
  • Annually distributed, reviewed and documented
  • Written copy provided to all employees

20
SAFETY MEETINGS
  • Frequency
  • Meeting vs. Training
  • Effectiveness
  • Attendance
  • Available for audits

21
SAFETY TRAINING
  • Mandatory topics
  • Sexual Harassment
  • Drug-Free Workplace
  • Other necessary training

22
SAFETY COMMITTEES
  • If your agency has a committee
  • Meets according to agency class requirement
  • Attendance and subject matter shall be documented

23
PROCEDURES FOR INSPECTION
  • Purpose
  • Frequency
  • Class A/Class B

24
WRITTEN INSPECTION PLAN
  • Housekeeping safety rules
  • Inspection procedures for facility/location
  • Written inspection report/checklist
  • Building safety
  • Electrical safety
  • Emergency equipment
  • Fire safety
  • Office safety
  • Storage methods

25
SAMPLE CHECKLIST...
26
(No Transcript)
27
HAZARD REPORTING
  • Must include
  • Hazard Control Log or other acceptable means
  • Method for employees to notify management
  • Method for repairs or corrective actions

28
PROCEDURES FOR ACCIDENT / INCIDENT INVESTIGATION
  • Prevent recurrence of accidents/incidents
  • 100 completion of all applicable forms

29
ACCIDENT / INCIDENT FORMS
  • DA2000 (for employees)
  • Do NOT use the DA2000 for vehicular accidents
  • DA3000 (for visitors/clients)
  • Property concerns

30
COMPLIANCE
  • Written accident/incident
  • investigation procedures
  • Responsibilities
  • Documentation

31
GUIDELINES
  • Conduct an investigation
  • For all reported accidents incidents
  • When an accident/incident occurs
  • Thoroughly investigate
  • Determine cause
  • Determine contributing factors
  • Compile information
  • Prepare the report

32
JOB SAFETY ANALYSIS (JSA)
  • JSAs shall be developed for accident/incident
    trends, death, or a change in a job procedure or
    equipment

33
JSAs continued . . .
  • Job Safety Analyses should be reviewed in the
    accident investigation process
  • JSAs should be maintained, made available and
    accessible in the work area
  • Employees should have documented annual training

34
  • RECORDKEEPING FOR AUDIT/TRAINING PURPOSES
  • Shall retain for 1 year
  • Inspection reports
  • Hazard control log/similar reporting form
  • JSA training records
  • Incident/Accident investigations
  • Safety meetings
  • BBP (High Risk)
  • Shall retain for 5 years
  • BBP (Low Risk)
  • Drug-Free Workplace
  • Sexual Harassment

35
BLOOD BORNE PATHOGENS
  • 5 COMPONENTS OF A BBP PROGRAM
  • Exposure Determination
  • Methods of Compliance
  • Work Practice Controls
  • Training
  • Medical Evaluation for Affected Employees

36
BLOOD BORNE PATHOGENScontinued . . .
  • Training
  • High risk within 90 days of hire and annually
    thereafter
  • Low risk within a year of hire and every 5
    years thereafter
  • retraining is required for all low risk employees
    involved in a BBP EXPOSURE EVENT.
  • Procedures for spills and spill kits
  • must be available, maintained, and stocked

37
FIRST AID
  • Written program that addresses the needs of
    employees and visitors
  • All agencies shall have a first aid kit
  • First aid attendant recommended when
  • Night shifts or minimal/partial crews
  • When surrounding medical facilities are closed
  • When field/remote crews are not in close
    proximity of medical facilities

38
EMERGENCY PREPAREDNESS PROGRAM
  • Written plan should address
  • Fire (documented annual drills)
  • Natural Disasters
  • Proximity Threats
  • Terrorism

39
HAZARDOUS MATERIALS
  • Must conduct a documented
  • site assessment
  • If HM are present, must
  • have a written site specific HM program

40
HAZARDOUS MATERIALScontinued . . .
  • Must be handled, stored, and disposed of properly
  • MSDS must be available
  • Proper PPE must be available
  • Lab Hoods must be available where appropriate

41
TRAINING
  • HAZCOM
  • Material Safety Data Sheet (MSDS)
  • Personal Protective Equipment (PPE)
  • Lab Safety
  • Lab Hoods

42
DRIVER SAFETY PROGRAM
43
DRIVER SAFETY
  • A written program is required and shall cover
  • Procedures for enrolling and identifying
    employees permitted to drive on state business
  • Procedures/definition for identifying high risk
    drivers
  • Driver training
  • Disciplinary action for high risk drivers
  • Claims reporting
  • Accident investigation
  • Definition of a state vehicle
  • Roles and responsibilities of managers,
    supervisors, and employees

44
DEFINITIONS
  • Vehicular Accident
  • Authorized driver
  • High Risk Driver
  • State Vehicle

45
AUTHORIZING DRIVERS
  • Enroll employee in training within 90 days
  • Complete DA2054
  • Annually run, review, and attach ODR to DA 2054
  • Agency head or designee signs/dates DA 2054 to
    authorize employee
  • Employee trained every 3 years thereafter
  • Signed/dated authorized (or unauthorized)
    drivers list

46
REPORTING REQUIREMENTS
  • Accidents reported same day
  • DA 2041 completed and submitted to ORM
    Transportation Claims within 48 hours
  • Employees must self-report all moving violations
    no later than the next scheduled work day

47
INSPECTION/REPAIRS OF STATE OWNED VEHICLES
  • Must complete monthly inspection checklist for
    each vehicle
  • Document corrective action
  • Preventive maintenance must be performed and
    documented

48
BONDS, CRIME AND PROPERTYPROGRAM
49
BONDS, CRIME, PROPERTY
  • Program covers three key areas
  • Which agencies must participate?

50
WRITTEN PROGRAM
  • Written program shall address
  • Managing assets/fiscal internal controls
  • Training
  • Internal Audits
  • Responding to internal and/or legislative audits
  • Investigation/reporting losses/damages
  • Responsibility/accountability of employees
  • Security
  • Key Control

51
SECURITY
  • Written policy shall address
  • Limited, controlled access for authorized
    individuals to buildings 24 hours a day, seven
    days a week
  • Monitoring/controlling visitor access
  • Securing all entrances exits, both day night
  • Security system in place for all entry points
  • Securing equipment located within buildings
  • Limiting access to data on personal computers

52
KEY CONTROL
  • Written policy shall include
  • Key/card log
  • Procedures to change locks/codes
  • Employee responsibilities
  • Methods for issuing, returning, accounting for
    lost/stolen keys/cards
  • Procedures for handling keys/cards

53
WRITTEN PROCEDURES
  • Written procedures must address the following
  • Separation of duties
  • Controlling inventories (including disposal)
  • Purchasing
  • Reporting investigating losses/damages
  • Timely reporting to ORM Claims Unit
  • Handling of negotiable items
  • Securing vaults/safes
  • Assigning individual to monitor/update program

54
EQUIPMENT MANAGEMENTPROGRAM

55
COMPONENTS
  • Responsibilities
  • Specific Inventory
  • Preventive Maintenance Procedures
  • Preventive Maintenance Schedule

56
COMPONENTS continued . . .
  • Testing Procedures
  • Documentation
  • Training

57
RECORDKEEPING
  • Records are maintained for life of equipment
  • Typewritten or computer-generated

58
PERSONAL PROTECTIVE EQUIPMENT (PPE)
  • Head
  • Face
  • Eyes
  • Ears
  • Torso
  • Extremities
  • Hands
  • Feet
  • Respiratory System
  • Written procedures
  • must address the
  • procurement, use,
  • maintenance, and
  • disposal of PPE for
  • the following

59
PPE
  • Workplace Assessment
  • Identify Appropriate PPE
  • Training

60
WORK ORDER SYSTEM
  • Written work order procedures shall cover
  • Scheduled PM and/or Repairs
  • Reported Problems
  • Emergency Problems

61
LOCKOUT/TAGOUT (LO/TO)
  • Agency Personnel vs. Contractors
  • Training of Employees
  • Appropriate LO/TO Devices

62
BOILERS
  • Must be Inspected as per jurisdictional
    requirements
  • Current Inspection Certificates Posted At/Near
    Equipment
  • Inspection Deficiencies Must be Corrected
    Documented

63
ELEVATORS
  • Inspected Semi-Annually
  • Code Violations Corrected Documented
  • Certificates Available
  • Fire Service Key

64
CONFINED SPACE
  • Assessment
  • Permit vs. Non-permit spaces
  • Contract vs. In-house

65
CONFINED SPACE continued . . .
  • Goal
  • Training
  • Equipment
  • PPE
  • Rescue
  • Environmental Testing
  • Permits (if applicable)

66
STATE PREVENTIVE MAINTENANCE FUNDS
  • To be eligible, an agency must have a
  • written PM program
  • statement from Department/Agency Head or
    financial officer
  • copy of bids for repair/replacement
  • letter from LPO stating agency passed its
    equipment management audit

67
WATER VESSEL PROGRAM

68
COMPONENTS OF WRITTEN PROGRAM
  • Responsibilities
  • Enrolling employees
  • Definition of high-risk operators

69
COMPONENTS continued . . .
  • Operator training
  • Disciplinary action
  • Claims reporting
  • Accident investigation
  • Definition of State water vessels

70
DEFINITIONS
  • High-Risk Operator
  • Water Vessel
  • State-owned/leased/hired vessel

71
INSPECTIONS/REPAIRS
  • Written checklist must include
  • Fire extinguishers
  • Personal flotation devices
  • Sound signaling devices
  • Flares
  • Damage to the vessel
  • Communication devices
  • Lighting
  • Trailers

72
ACCIDENT REPORTING
  • Form DWF-BIR-005
  • Obtain from Dept. of Wildlife Fisheries for all
    non-commercial vessels
  • Form CG-2692
  • Obtain from Coast Guard for Commercial vessels

73
CLAIMS
  • Claims reporting
  • Jones Act

74
FLIGHT OPERATIONS PROGRAM
75
COMPONENTS
  • Responsibilities
  • Training
  • Accident analysis
  • Definition of an accident
  • When to report an accident
  • How to report an accident

76
FAA
  • Pilots flying for the State of Louisiana must
    comply with all procedures established by the
    Federal Aviation Administration (FAA)

77
ACCIDENT REPORTING
  • In addition to FAA forms, the pilot will complete
    the ORM Aircraft Incident/Accident Report (if
    pilot is unable, then supervisor must complete)
  • Must be submitted to the Transportation Unit
    within 48 hours
  • If injury or property damage is evident, contact
    Claims ASAP at 225-219-0168

78
THE END!
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