13th Annual Joint Services/Agency/ERC National Relocation Conference - PowerPoint PPT Presentation

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13th Annual Joint Services/Agency/ERC National Relocation Conference

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13th Annual Joint Services/Agency/ERC National Relocation Conference A Day in the Life of a Relocation Assistance Program Manager Will Luna David Randle – PowerPoint PPT presentation

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Title: 13th Annual Joint Services/Agency/ERC National Relocation Conference


1
13th Annual Joint Services/Agency/ERCNational
Relocation Conference
A Day in the Life of a Relocation Assistance
Program Manager
Will Luna David Randle Kathleen Johnson
2
Agenda
  • Why do we need a Relocation Assistance Program?
  • Phases of Relocation Assistance/Readiness
  • oLearning Modules

3
Why Do We Need a Relocation Assistance Program
(RAP)?
  • Mobile lifestyle
  • Allowances change
  • One stop for ALL relocation resources

4
Worldwide Locations
5
RAP Specialists/Managers Job
  • Facilitate workshops
  • In house
  • At commands
  • Conduct individual consultations
  • Provide resources and referrals
  • Update Military Installation/Plan My Move Files
    QUARTERLY
  • Comply with report requirements

6
RAP Specialists/Managers Job
  • Meet accreditation standards
  • Network with resource providers
  • RACC/TRACC or equivalent
  • Manage services
  • Loan/Lending Closet
  • Welcome Aboard Packets
  • Resources including funds
  • Workshop schedule

7
Phases of Relocation
8
Pre-Departure Services
  • Attend PCS Workshops
  • Smooth Move / Money the Move
  • Moving Overseas
  • OCONUS Re-Entry Briefing
  • Cultural Adaptation
  • Moving with an Exceptional Family Member
  • Sponsorship Orientation

9
Pre-Departure Services
  • Provide Resources/Services
  • Individual consultation
  • Websites
  • Plan My Move
  • Military OneSource
  • Automated Housing Referral Network
  • www.move.mil (Personal Property)

10
Pre-Arrival Services
  • Request
  • Sponsorship
  • Service Member
  • Spouse
  • Youth
  • Pre-Arrival Packets
  • Entry Approval (for overseas)

11
Arrival Services
  • Welcome Packets
  • Newcomers Orientation
  • Loan/Lending Closet
  • Settling In Services
  • Cultural Adaptation

12
Post-Arrival Services
  • Individual consultations
  • Hearts Apart
  • Sponsorship
  • Settling In Services
  • Cultural Adaptation
  • Referral Services

13
Multi-Cultural Assistance
  • New Military Spouse Orientation
  • Support Groups
  • Local Culture Workshops
  • English as a Second Language Resources
  • Immigration Support Citizenship Workshops

14
Challenges for New Program Managers
  • Starting from scratch
  • New to the GS or contact system
  • Veteran to Civilian Service
  • Care for the caregiver

15
oLearning Modules
16
oLearning Modules
17
oLearning Modules
18
oLearning Modules
19
oLearning Modules
20
Workshop Kits
21
QUESTIONS
  • ?
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