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African%20American%20Clients

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African American Clients Perceptions of Bias In Louisiana Healthcare. School of Allied Health Professions. Robin Steed, PhD, LOTR. Today I will talk about my most ... – PowerPoint PPT presentation

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Title: African%20American%20Clients


1
African American Clients Perceptions of Bias In
Louisiana Healthcare
  • School of Allied Health Professions
  • Robin Steed, PhD, LOTR

2
Background
  • How did I come up with this topic?

3
Attitudes towards African Americans
sample
population
positive
negative
4
Current Study
  • What I did during summer vacation

5
Demographics
  • n 9
  • 5 female 4 male
  • 9th grade college
  • varied occupations
  • addictive disorder

6
Guiding Questions
What have you experienced in terms of racial
bias in healthcare? What contexts or
situations have typically influenced or affected
your experiences of racial bias in healthcare?
7
Analysis of Transcripts
  • Basis of Discrimination
  • Consequences (or Results) of Discrimination
  • Possible Solutions

8
Basis of Discrimination
  • Insurance
  • SES
  • Ethnicity
  • Perceived Lifestyle

9
Insurance and Trauma Outcomes
10
Basis of Discrimination
  • Insurance
  • SES
  • Ethnicity
  • Perceived Lifestyle

11
Behavioral Risk Factor Surveillance System Survey
2008, Louisiana
12
Basis of Discrimination
  • Insurance
  • SES
  • Ethnicity
  • Perceived Lifestyle

13
Days to Dg by Insurance Ethnicity
14
Basis of Discrimination
  • Insurance
  • SES
  • Ethnicity
  • Perceived Lifestyle

15
(No Transcript)
16
Results of Bias
  • Poor Communication
  • Deferred Treatment
  • Superficial Triage
  • Poor Client-practitioner Relationship

17
What does subtle bias look like?
  • Lack of eye contact
  • Hesitant to touch/no touching
  • Washing hands after every touch
  • Talking around
  • Disrespectful language Atta boy!
  • In a hurry
  • Not explaining/ not asking / ignoring

18
Implications for Future Research
  • ROI investigations
  • Efficacy of community awareness campaigns
  • Examination of instructional interventions for
    practitioners
  • Design of client education

19
Questions?
  • robinsteed.pbworks.com
  • researchday.pbworks.com
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