Exhibit 1. More Adults Who Visited the Marketplaces Found It Easy to Compare Benefits and Costs of Plans; Few Found It Easy to Compare Plans by Providers Available

1
Exhibit 1. More Adults Who Visited the
Marketplaces Found It Easy to Compare Benefits
and Costs of Plans Few Found It Easy to Compare
Plans by Providers Available
How easy or difficult was it to compare the . . .
of different insurance plans?
Somewhat easy
Very easy
Somewhat difficult
Very difficult or impossible
37
52
Premium costs
51
42
57
38
30
58
Benefits covered
43
51
47
47
34
51
Potential out-of-pocket costs
38
54
48
47
Doctors, clinics, hospitals available
49
37
Percent adults ages 1964 who went to marketplace
Note The sampling techniques for the October and
December 2013 surveys were different from those
in AprilJune 2014. Bars may not sum to 100
percent because of dont know responses or
refusal to respond segments may not sum to
subtotals because of rounding. Potential
out-of-pocket costs from deductibles and
copayments. Source The Commonwealth Fund
Affordable Care Act Tracking Surveys, Oct. 2013,
Dec. 2013, and AprilJune 2014.
2
Exhibit 2. More Adults Found It Easy to Find
Plans They Needed and Could Afford by End of
Open Enrollment
How easy or difficult was it to find . . . ?
Somewhat easy
Very easy
Somewhat difficult
Very difficult or impossible
30
61
A plan you could afford
37
58
43
54
38
56
A plan with the type of coverage you need
60
36
46
50
Percent adults ages 1964 who went to marketplace
Note The sampling techniques for the October and
December 2013 surveys were different from those
in AprilJune 2014. Bars may not sum to 100
percent because of dont know responses or
refusal to respond segments may not sum to
subtotals because of rounding. Source The
Commonwealth Fund Affordable Care Act Tracking
Surveys, Oct. 2013, Dec. 2013, and AprilJune
2014.
3
Exhibit 3. More Adults with Lower Incomes Found
It Easy to Find an Affordable Plan Than Did
Adults with Higher Incomes
How easy or difficult was it to find a plan you
could afford?
Somewhat easy
Very easy
Somewhat difficult
Very difficult or impossible
43
54
49
49
42
52
39
60
36
61
Percent adults ages 1964 who went to marketplace
Notes FPL refers to federal poverty level. Bars
may not sum to 100 percent because of dont
know responses or refusal to respond segments
may not sum to subtotals because of
rounding. Source The Commonwealth Fund
Affordable Care Act Tracking Survey, AprilJune
2014.
4
Exhibit 4. More than Three of Five Adults Who
Tried to Find Out About Their Eligibility for
Financial Assistance or Medicaid Said It Was
Easy to Do So
Did you try to find out if you are either
eligible for financial assistance to help pay
for your plan, or if you are eligible for
Medicaid?
How easy or difficult was it to find out if you
are eligible for financial assistance or for
Medicaid?
Did not try to find out if eligible for financial
assistance or Medicaid 35
Somewhat easy 30
Tried to find out if eligible for financial
assistance or Medicaid 63
Somewhat difficult 18
Very easy 33
Very difficult 18
Dont know or refused 2
Dont know or refused 1
Adults ages 1964 who went to marketplace and
tried to find out about eligibility for
financial assistance or Medicaid
Adults ages 1964 went to marketplace
Note Segments may not sum to 100 percent because
of rounding. Source The Commonwealth Fund
Affordable Care Act Tracking Survey, AprilJune
2014.
5
Exhibit 5. A Majority of Adults Who Visited the
Marketplace Rated Their Experience as Fair or
Poor
Overall, how would you describe your experience
in trying to get health insurance through the
marketplace in your state?
Good
Excellent
Fair
Poor
62
38
52
47
76
24
63
37
55
44
34
65
Percent adults ages 1964 who went to marketplace
Notes Bars may not sum to 100 percent because of
dont know responses or refusal to respond
segments may not sum to subtotals because of
rounding. Source The Commonwealth Fund
Affordable Care Act Tracking Survey, AprilJune
2014.
6
Exhibit 6. Premiums and Cost Exposure Were the
Most Important Factors in Plan Selection
What was the most important factor in your
decision about which plan to select?
Amount of deductible and other copayments 34
Amount of premium 38
Preferred provider included in network 20
Dont know or refused 4
Did not formally select a plan 1
Other 4
Adults ages 1964 who selected a private plan
through the marketplace
Note Segments may not sum to 100 percent because
of rounding. Actual question wording
preferred doctor, health clinic, or hospital
included in plans network. Source The
Commonwealth Fund Affordable Care Act Tracking
Survey, AprilJune 2014.
7
Exhibit 7. Adults with Marketplace Coverage with
Incomes Under 250 Percent of Poverty Paid
Monthly Premiums Comparable to Those with
Employer Coverage
Dont know or refused
125 or more
1 to less than 125
Pays nothing
All adults
Adults with incomes below 250 FPL
Percent adults ages 1964 with single policies
Note FPL refers to federal poverty level. 250
of the poverty level is 28,725 for an individual
or 58,875 for a family of four. Bars may not
sum to 100 percent because of rounding. Source
The Commonwealth Fund Affordable Care Act
Tracking Survey, AprilJune 2014.
8
Exhibit 8. Three of Five Adults with Marketplace
Coverage Found It Easy to Pay Their Premiums
How easy or difficult is it for you to afford the
premium costs for your health insurance?
Somewhat easy
Very easy
Somewhat difficult
Very difficult or impossible
All adults
25
75
37
61
Adults with incomes below 250 FPL
38
62
33
65
Adults with incomes of 250 FPL or more
20
79
44
54
Percent adults ages 1964 who pay all or some of
premium
Note FPL refers to federal poverty level. 250
of the poverty level is 28,725 for an individual
or 58,875 for a family of four. Bars may not
sum to 100 percent because of dont know
responses or refusal to respond segments may not
sum to subtotals because of rounding. Source The
Commonwealth Fund Affordable Care Act Tracking
Survey, AprilJune 2014.
9
Exhibit 9. Adults with Low and Moderate Incomes
Who Had Marketplace Coverage Had Deductibles
Comparable to Those in Employer Plans
1,000 or more
500 to less than 1,000
1 to less than 500
No deductible
Dont know or refused
Adults with incomes below 250 FPL
Adults with incomes of 250 FPL or more
Percent adults ages 1964
Note FPL refers to federal poverty level. 250
of the poverty level is 28,725 for an individual
or 58,875 for a family of four. Bars may not
sum to 100 percent because of rounding. Source
The Commonwealth Fund Affordable Care Act
Tracking Survey, AprilJune 2014.
10
Exhibit 10. More Than Two-Thirds of Adults with
Marketplace Coverage Rated Their Health
Insurance as Excellent, Very Good, or Good
Now thinking about (your current health insurance
coverage/all the health insurance you have
combined) how would you rate it?
Very good
Excellent
Fair
Poor
Good
All adults
86
12
68
22
Adults with incomes below 250 FPL
76
21
70
20
Adults with incomes of 250 FPL or more
91
8
64
27
Percent adults ages 1964
Note FPL refers to federal poverty level. 250
of the poverty level is 28,725 for an individual
or 58,875 for a family of four. Bars may not
sum to 100 percent because of dont know
responses or refusal to respond segments may not
sum to subtotals because of rounding. Source The
Commonwealth Fund Affordable Care Act Tracking
Survey, AprilJune 2014.
11
Exhibit 11. A Majority of Adults with Marketplace
Coverage Were Confident They Could Afford Care
They Needed or Get High-Quality Care
How confident are you that if you become
seriously ill you will be able to . . . ?
Somewhat confident
Very confident
Not very confident
Not at all confident
Afford the care you need
81
18
70
30
60
38
25
73
Get high-quality care
84
15
71
27
65
31
36
63
Percent adults ages 1964
Note Bars may not sum to 100 percent because of
dont know responses or refusal to respond
segments may not sum to subtotals because of
rounding. Source The Commonwealth Fund
Affordable Care Act Tracking Survey, AprilJune
2014.