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D Chapter 2

• The Evolution of Management Thinking

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Chapter Outline

• Introduction
• Classical perspective
• Humanistic perspective
• Management science perspective
• Recent historical trends
• New management thinking

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Classical Perspective

• Scientific management
• Frederick Taylor (Exhibit 2.2)
• Bureaucratic organization
• Max Weber (Exhibit 2.3)
• Administrative principles
• Henri Fayol

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Humanistic Perspective

• The human relations movement
• Howthorne studies
• The human resources perspective
• Abraham Maslow
• Douglas McGregor
• The Behavioral science approach

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Recent Trends

• Contingency view
• Systems theory
• Open system, entropy, synergy
• Total quality management

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New Management Thinking

• The learning organization
• Managing the tech-driven workplace