Person Centred Team Plans in Gwynedd

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Person Centred Team Plans in Gwynedd
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Why did we develop our own team plan?

• The journey for developing person centred
  planning in Gwynedd began in March 2005. During
  this time we became increasing aware that the
  development of a person centred team plan would
  give us the foundations on which to work.
• We believed that it would give us a better
  understanding of our working relationships and
  what support each of us would need both
  individually and as a team.
• It would identify each individual members
  strengths and gifts in order to utilise these
  skills and support each other to develop them to
  their full potential.
• We needed to share our learning and encourage
  agencies, departments and the care sector to work
  in the same way. We therefore decided that the 7
  Day Training model would provide Managers with
  the tools and skills to develop Person Centred
  Team Plans.

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How did we develop our team plan?

• Over the past year we have been developing our
  team plan during our team meetings. We have used
  the person centred thinking tools to gather
  information to put into our plan
• Like admire
• Reputations exercise
• Good day/Bad day
• Team donut
• By using these exercises we began to pull out
  what was important to each of us and what good
  support looks like for us.

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What the team members like and admire about
Sioned..
Organised
Honest
Friendly
Good fun
Good listner
Caring
Committed
Kind
Thoughtful
Organised
Professional
Determined
Passionate
Hard worker
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Team Donut

• Core Responsibilities
• Listen to the voice of individuals in Gwynedd and
  empowering them to lead
• Developing person centred practice across Gwynedd
• Developing delivering training in person
  centred approaches to individuals, families
  workforce
• To coordinate the development implementation of
  a training strategy
• To coordinate the development of a business plan
• To keep up to date with developments locally,
  Nationally and internationally
• Highlight bad practice
• Influencing service development
• Promoting community participation, connections
  development
• Lobbying for change in policy and practice,
  locally and nationally
• To shre our learning
• Monitoring and evaluating quality of plans
• Keeping plans alive
• Present and deliver work of the highest standard
  and maintaining professionalism at all times,
  having the necessary equipment
• Supporting each other

Judgement Creativity Explore different methods
of listening to learning about individuals and
working in partnership with agencies other
professional to do this Explore different
training styles model of practice. Identify
opportunities to introduce new styles
approaches to work practices. Promoting
partnership working with other agencies. Use
different styles tools to facilitate on-going
learning Thinking big outside the
box. Networking as well as sharing our learning
via e-mails, telephone, meetings and
conferences. Listen to Me! group, empowering
individuals to lead on developing person centred
planning. Facilitate meetings, evaluation/monitori
ng days, visioning days and conferences using the
tools Developing a database to monitor person
centred planning Team meetings/days, night out,
developing team plan
Not our paid responsibility It is the individuals
choice as to whether they want an Essential
Lifestyle Plan, MAP or PATH. Whether agencies
dont or wont recognise Person Centred
Planning as best practice
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The things that are most important to Angela
We need to add
Must haves

• That I arrive at work and arranged meetings on
  time
• That I have a coffee when I arrive at the office
• That I have my diary, laptop and work bag with me
  at all times
• That my diary is always up to date
• That the photocopier and printer is working
• That I have up-to-date information about planned
  meetings, schedules training and presentations in
  order to organised my work by creating a work
  schedule
• That I have at least one hour in the morning to
  sort out my e-mails and organise my work
• That others respect and value the work that I do.
• That others respect that I have strong values
• That I present work that is of the highest
  standard possible
• That people are open and honest with me

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What you need to know and do to support Vicky
We need to add
To support me well

• If Im tired, let me get on in peace and quiet so
  I can get home and relax!
• When I am busy, offer me some help if you can, if
  not, dont interrupt me, just let me get on with
  what I need to do.
• If you want me to do something, please give me
  plenty of notice so that I can plan the work and
  time properly
• I need to have my laptop, mobile phone, and car
  in good working order.
• If you need to contact me, by e-mail or mobile is
  best as I am often out of the office for long
  periods of time.
• If I have upset you, done something wrong or
  offended you in anyway, please tell me in a
  gentle way. I dislike conflict and arguments and
  would never deliberately want to upset anyone.
• Sometimes I open my mouth without engaging my
  brain I like to think and talk my ideas
  through with other people
• That there is a clear understanding between
  myself the psychologists we share the office
  with as to when we need to be in the office.
• Be honest with me.
• To have my Tom Tom with me as I travel a lot.
• To have regular team meetings to update my diary
  support each other.

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Outcomes from our own team plan

• Created Time to think!
• Individual team members are working in areas
  where our strengths, skills and knowledge lie.
• Our work schedules are always well organised.
• Training is planned well in advance.
• We have developed our own support network within
  the team.

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Examples of team plans currently being developed
in Gwynedd
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Person Centred Team PlanUned Stiniog

• Commenced 08/11/06
• Facilitated by - Sally Roberts
• Mentoring by - Angela Hughes

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What we like admire about each other
Samantha Good listener Good worker Fun to be
around
Gareth Helpful, Dependable Happy, Creative Calm,
Considerate
Alan Peoples Person Good listener Helpful
Sally Lively, Helpful Understanding Good
listener
Iona Dependable Helpful Good listener Good at her
work Sense of humour
Val Helpful Good listener Good laugh Energetic
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What is important to us as team members

• Important to Alan
• To have a happy working environment
• Staff working together in harmony
• Good communication with all staff
• To have good support from my line manager
• Individuals are supported to live a full life
• Sufficient funding and staffing levels for
  efficient service delivery
• To be listened to
• To develop the service provision to its full
  potential

Important to Sally To work in a happy
environment To be valued as a team member To be
appreciated for the work I do That my opinions
and views are valued Everyones work
responsibilities are equal That everyone
addresses work issues in a respectful
manner Having discussed and agreed on realistic
work goals Have fun while we work
Important to Gareth To work in a happy
environment To be valued as a team member To be
appreciated for the work I do That my opinions
and views are valued Everyones work
responsibilities are equal
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What is important to us as team members

• Important to Iona
• To be happy in my work
• That I enjoy coming to work
• Everyones work responsibilities are equal
• That my opinions and views are valued
• That I am appreciated as a team member and
  employee
• Have stability in my workplace and confirmation
  that the future of our service is safe

Important to Val To work in a happy
environment To be part of a team To be valued as
a team member To be appreciated for the work I
do To know that my opinions and views are
acknowledged and respected Having discussed and
agreed on realistic work goals Everyones work
responsibilities are equal
Important to Sam To feel happy in my work To be
valued as a team member That people tell me if
Im doing a good job That my opinions and views
are acknowledged and respected That I enjoy
coming to work
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Positive Productive Meetings
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The Domino Effect
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What next?

• Continue to develop our own plan using the person
  centred thinking tools.
• Encouraging other agencies and schools to develop
  person centred team plans.
• Introducing Person Centred Teams to the Elderly
  and Physical Disabilities Services
• Develop Person Centred Supervision in Gwynedd.
• Introduce Person Centred Team Plans and
  Positive, Productive Meetings to the CSIW (Care
  Standards Inspectorate for Wales)