User-Centered Product Teams

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User-Centered Product Teams

• Torres 4

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Topics

• Introduction
• Ergonomics of Software Development
• Required Skill Areas
• Implications of Software Development

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Topics

• Required Technical Skills
• Team Attributes
• Development Skills
• Skill Building
• Manager Skills

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Introduction

• UI design is complex
• Requires large skill set
• Lack of skills high risk for project
• Skills generally not taught
• Learned on the job

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Ergonomics of Software Development

• Software development process is difficult
• Most software and UIs are average quality
• Multitude of issues and trade offs

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Required Skill Areas

• Ability to work with many different people
• Understand business users, processes
• Understand future needs and goals
• Translate ambiguous requirements into
  specifications
• Flexibility

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Implications of Software Development

• Challenges are 80 people, 20 technology
• Critical goals
• Effective delivery of product
• Meet requirements
• Usability
• UI
• Consistency

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Required Technical Skills

• UI interface engineering
• UI software engineering
• Graphics and media engineering
• Information engineering
• Usability engineering
• Business engineering

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Team Attributes

• Personnel with both hard and soft skills
• Entrepreneurial spirit
• Market (business) driven
• Team oriented
• User oriented

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Development Skills

• Programming language
• OS knowledge
• UI design development
• OO analysis, design and programming
• Cross platform tools
• Written and oral communication

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Skill Building

• Formal classes
• Self study
• Small first steps
• Iterate
• Practice

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Manager Skills

• People/team management
• Planning
• Training
• Manage technology introduction
• Organization behavior

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Questions Discussion