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2.02 Reading/Comprehension skills

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2.02 Reading/Comprehension skills Read to Achieve Why is reading important? Why is it important at the work place? – PowerPoint PPT presentation

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Title: 2.02 Reading/Comprehension skills


1
2.02 Reading/Comprehension skills
  • Read to Achieve
  • Why is reading important?
  • Why is it important at the work place?

2
Benefits of reading for comprehension
  • 1.) Improves job performance/productivity
  • Communicating clearly in written form is the best
    way to communicate on the job
  • 2.) Helps save time/money
  • 3.) Improves safety

3
Effective reading skills
  • Read with purpose.
  • Before you read, know why your reading something
    the you can focus on the information you need to
    know.
  • Browse material before reading.
  • a.) 1st paragraph
  • b.) headings
  • c.) Illustrations
  • d.) Last paragraph

4
Effective reading skills
  • Read for meaning.
  • Concentrate do not let your mind wonder.
  • Organize and outline the main ideas in your mind
    or on paper. It can help you to better
    understand the message
  • Improve vocabulary.
  • Improves your comprehension

5
Written Communication Skills in the Work Place
  • Key Term
  • Business Letter
  • Memo
  • Email

6
Business Letter
  • Are more formal then personal letters
  • Every business letter contains certain parts
  • You should keep a copy of every business letter
    you write. (Very Important)

7
Parts of A Business Letter
  • Return Address
  • Tell where the letter came from
  • Date
  • Tells reader when it was written
  • Inside Address
  • Person who wrote the letters address
  • Salutation
  • greeting
  • Body
  • Contains the message
  • Complimentary Close
  • Formally ends the message
  • Signature, Printed Name and Business Title
  • Follows CC. NO PENICLS
  • Reference Initials
  • Identify the writer of the letter and the typist

8
Types of Business Letter
  • Request
  • Main purpose is to ask something
  • Major points
  • Introduce your request
  • Include necessary details
  • State clearly the actions you want the reader to
    take.

9
Types of Business Letter
  • Good News Letters or Neutral
  • Something pleasant or not controversial
  • Major points
  • States news or the main idea
  • Explain and details that relate to it
  • End letter on a friendly note.

10
Types of Business Letter
  • Bad News
  • Usually has bad news
  • Major points
  • Say something positive that interest the reader,
    yet relates to bad news
  • Explain why the request cannot be granted
  • Offer CONSTRUCTIVE suggestions
  • End the letter on a friendly note

11
Memo
  • When sending a written message to someone at work
  • Short for the word memorandum
  • Are more informal then business letters
  • Usually short
  • Fast and easy to write

12
Parts of a Memo
  • DATE
  • Date the letter was written
  • TO
  • Name of the person or department you are sending
    the letter to.
  • FROM
  • Name of the person who sent the letter
  • SUBJECT
  • After this heading, briefly sate the purpose of
    the memo
  • BODY
  • Contains the message

13
Memo
  • What other types of message do memos look like?
  • AN ELECTRONIC MESSAGE
  • (EMAIL MESSAGE)
  • Email message because both contain the same
    parts.
  • Both are usually brief
  • Both should contain correct grammar, spelling,
    and punctuation rules.

14
Essay
  • Introduction
  • Body
  • Conclusion

15
Use communication technology
  • Computers
  • Email
  • Voice mail
  • Cell phones
  • Text messaging
  • Walkie talkies
  • Headsets/voice recognition
  • Teleconferencing/video conferencing

16
Conflict
  • Define the problem
  • Suggest possible solutions
  • Evaluate the possible solutions
  • Compromise
  • Seek mediation/arbitration if the conflict cannot
    be resolved
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